telephone number chase bank customer service

J.P Morgan is a global leader in financial services offering solutions to the world's most important corporations, governments and institutions. Chase. 3911042 likes · 3019 talking about this · 757 were here. For customer support, message us Monday through. Personal Banking: 1-800-935-9935. Go to for call center hours. We accept operator relay calls. If you're deaf, hard of hearing.
telephone number chase bank customer service

Chase (JPMorgan Chase Bank)

JPMorgan Chase Bank, N.A., doing business as Chase, is a national bank that constitutes the consumer and commercial banking subsidiary of the multinational banking corporation JPMorgan Chase.

383 Madison Avenue
New York, N.Y 10179

Phone Contacts

Customer Service: 212-270-1111
Toll Free: (800) 935-9935

Social Media Contacts


Executive Contacts

Primary Contact
Erin Daly
Vice President Customer Experience Manager
383 Madison Avenue
New York, N.Y 10179
[email protected]

Secondary Contact
Marianne Lake
Co Head of Consumer and Community Banking
383 Madison Avenue
New York, N.Y 10179
[email protected]

Daniel Pinto
Co-President, Co-Chief Operating Officer
383 Madison Avenue
New York, N.Y 10179
[email protected]

Chief Executive
Jamie Dimon
Chairman and Chief Executive Officer
383 Madison Avenue
New York, N.Y 10179
(212) 270-1111
[email protected]

Alternate email for Mr. Dimon: [email protected]

Last updated: October 6, 2021.


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Investments and Insurance Products: Not a Deposit

Always going above and beyond

Since 1943, we’ve helped our neighbors and communities grow and prosper. Telephone number chase bank customer service see what we can do together.

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We're here to grow together

We have deep roots in the places where we live and work, and a history of making a real-world difference in the communities we call home.

Our Community Involvement

There's more to your business than banking

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Knowledge that gives you the power


J.P. Morgan in United Kingdom

Our Local History

With a legacy dating back to 1799, we have a history of demonstrating leadership during times of both economic growth and financial instability.


J.P. Morgan’s leadership in the United Kingdom extends back to the middle of the nineteenth century. J. Pierpont Morgan’s father, Junius, was in the merchant banking business in London from 1854 until his death in 1890. In 1873, the Scottish American Investment Trust, a predecessor telephone number chase bank customer service (Robert Fleming & Co. was sold telephone number chase bank customer service Chase Manhattan in 2000) was formed. In 1887, Jarvis-Conklin Mortgage Trust Company opened in London and through a telephone number chase bank customer service of mergers and reorganizations, this firm became part of the Chase Manhattan Bank.


Today, the firm has offices in London, Bournemouth, Glasgow and Edinburgh — with London serving as the headquarters of the EMEA region. The Bournemouth campus is the largest private sector employer in Dorset, offering technology and operational processing. The European Technology Center, based in Glasgow, is one of the largest technology employers in Scotland, with Edinburgh as the center for the Investor Services business.

  • 2008: J.P. Morgan plays an important role in helping manage the credit crisis through the acquisition of Bear Stearns.
  • 1986: Chase opens an office in Bournemouth.
  • 1979: Chase Manhattan purchases the Bank of Ireland’s 50% interest and renames it The Chase Bank (Ireland) Ltd.
  • 1970: The First National Bank of Chicago (a predecessor firm) opens a branch in Dublin at 31 Dame Street. The branch moves to 44/45 St. Stephen’s Green in 1974.
  • 1968: Chase Manhattan enters a joint venture with The Bank of Ireland to establish The Chase Bank of Ireland (International) Ltd. Chase takes a 50% interest in the venture.
  • 1925: Central Union Trust Co. (a predecessor firm) opens a representative office. The office becomes a full service branch in 1938.
  • 1910: J.S. Morgan becomes Morgan Grenfell & Co.
  • 1892: Guaranty Trust (a predecessor firm) opens a representative office, mostly for correspondent banking. It becomes a full service branch in 1897.
  • 1890: J. Pierpont Morgan becomes senior partner of J.S. Morgan & Co. in London.
  • 1887: Jarvis Conklin Mortgage & Trust Company, a predecessor firm, opens in London.
  • 1873: The Scottish American Investment Telephone number chase bank customer service, a Robert Fleming & Co. predecessor firm, is formed.
  • 1854: Junius Spencer Morgan, J. Pierpont Morgan’s father, partners with George Peabody in the English banking house of George Peabody & Co. He succeeds Peabody as head of the firm and changes its name to J.S. Morgan & Co.
  • 1848: The Waterbury Bank opens, a predecessor of the Chase Manhattan Bank.
  • 1824: The Chemical Bank is established.
  • 1799: The Manhattan Company, the firm’s earliest predecessor institution, is chartered.



Contact Chase Bank Customer Service

Chase Bank Phone Numbers and Emails

Toll-Free Number:

  • (800) 935-9935

    Get online and mobile banking support, or help with your account

Customer Service:

  • (800) 493-3319

    Chase Sapphire

  • (866) 550-5705

    Collecting and/or completing documents

  • (877) 469-0110

    Domestic Chase Military Services

  • (318) 340-3308

    Military Personnel And Veterans Overseas

  • (800) 848-9380


Accounting/ Billing:

  • (800) 935-9935

    Get online and mobile banking support, or help with your account

  • (800) 242-7338

Technical Support:

  • (713) 262-3300

    Outside US

  • (877) 242-7372

    US only

Chase Bank Emails:


General Info

More phone numbers and emailsLess phone numbers and emails

Chase Bank Contact Information

Corporate Office Address:

JPMorgan Chase Bank, N.A.

270 Park Avenue

New York,New York 10172

United States

Other Info (opening hours):


Monday - Friday: 7:00 AM - 11:00 PM (ET)

Saturday - Sunday: 10:00 AM - 7:00 PM (ET)

Mailing Addresses:

Chase Sapphire

P.O. Box 734007,

Dallas, TX 75373-4007

Chase Accessibility Services

P.O. Box 182077,

Columbus, OH 43218

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Chase Bank Rating Based on 721 Reviews

Rating details

Product or Service Quality

Rating Details

Product or Service Quality

Diversity of Products or Services

Discounts and Special Offers


All 2K Chase Bank reviews

Summary of Chase Bank Customer Service Calls

3.8K telephone number chase bank customer service TOTAL

03:50 AVG CALL


Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Chase Bank Customer Service?

Payments and Charges Question:

Account Question:

  • “Locked out of account”
  • “Retirement acct transfer”
  • “Can't log in to account”

Request for Information Question:

  • “I have questions”
  • “Question on account”
  • “Security issue assistance”

Cards Question:

  • telephone number chase bank customer service “My cards not working”
  • “My numbers on my card is going through right wanted to check my balances”
  • “Card not received”

Product/ Service Question:

  • “Atm wont work”
  • “Damaged card”
  • “Auto loan”

Shipping and Delivery Question:

Activation/ Cancellation Question:

  • “Ach cancelations”
  • “I would like to cancel a transaction”
  • “Cancel a debit card and request a new one”

Staff Question:

  • “Because customer service about online banking”
  • “Customer service”
  • “Why am I getting service fees. I need refund”

Return/ Replace Question:

  • “Change address”
  • “To return their call”
  • “Replace replace debit card”

Refund Question:

Website/ Application Question:

  • “Chase text "looks like this part of our site is not working right now"”
  • “Check Application Status”
  • “To ask for my application.”

Employment Question:

  • “Pay off biiLl”
  • “Payoff”
  • “Need proof of pay off my mortgage”

Other Question:

  • “Money”
  • “Cashiers check”
  • telephone number chase bank customer service “Porque tengo una cuenta con ustedes” telephone number chase bank customer service


Chase Bank Terms of Service

Please upgrade The Customer's browser. The company will stop supporting this version of The Client's browser soon. Upgrade now to protect The User's accounts and enjoy a better experience. Chase Bank has signed The Client of Chase Bank out of The User's account. has enhanced Chase Bank's' platform for For a better experience, download the Chase app for The Client's iPhone or Android. Or, go to System Requirements from The Customer's laptop or desktop. It appears The Client's web browser is not using JavaScript. Without it, some pages won't work properly. Please adjust the settings in The User's browser to make sure JavaScript is turned on. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY ACCESSING THIS WEBSITE THE CLIENT AGREE TO BE BOUND BY THE TERMS AND CONDITIONS BELOW. THESE TERMS AND CONDITIONS ARE SUBJECT TO CHANGE. ANY CHANGES WILL BE INCORPORATED INTO THE TERMS AND CONDITIONS POSTED TO THIS WEBSITE FROM TIME TO TIME.

To read more:

Chase Bank Privacy Policy

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Top Chase Bank Services

Mortgage, Customer Care, Loan

Top Chase Bank Products

Account, Credit Card, Checking Account

Chase Bank Pros and Cons

Pros: Convenience, Having atms everywhere, When chase cared about customers, Online banking, Website

Cons: Worse customer service ever, Unethical business practices, Dishonesty of service reps, Very bad service, Rude customer service

Related Companies

JPMorgan Chase, Washington Mutual, WePay, Providian National Bank, Bank One


In 2000, Chase Bank was acquired by JP Morgan. JPMorgan Chase was incorporated in 1968. It is a financial holding company. JPMorgan Chase's principal bank subsidiaries are JPMorgan Chase Bank, National, and Chase Bank USA, National Association, a national banking association that is the Firm's credit card issuing bank. JPMorgan Chase's principal nonbank subsidiary is J.P. Morgan Securities Inc., its United States investment banking firm. The bank and nonbank subsidiaries of JPMorgan Chase operate nationally, as well as through overseas branches and subsidiaries, representative offices and subsidiary foreign banks. The Company's activities are organized into six business segments: Investment Bank, Retail Financial Services RFS, Card Services CS, Commercial Banking CB, Treasury Securities Services TSS and Asset Management AM.

Chase Bank reviews and complaints

Chase Bank is ranked 112 out of 778 in Banks category

Area Served

USA, Worldwide

Payment Methods

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