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US mobile bank MoneyLion raises $100 million at ‘near unicorn’ valuation

There’s a new fintech startup in the U.S. that is inching closer to unicorn status. New York City-headquartered MoneyLion, which provides customers both financial advice and access to loans and other services, said today it has raised $100 million in a new round to accelerate its growth in the U.S. market.

The Series C round for the six-year-old startup was led by Edison Partners and Greenspring Associates, MoneyLion said. MetaBank and FinTech Collective also participated in the round, while Capital One made a strategic investment.

MoneyLion also raised $60 million in venture capital and debt in Q2 2018, a spokesperson told TechCrunch. This was not previously disclosed. This means MoneyLion has raised more than $200 million to date, with its current round valuing the startup at nearly $1 billion, a person familiar with the matter said.

MoneyLion, which describes itself as a mobile bank, operates a part lending, part savings and part wealth management app. The all-in-one platform allows users to connect all their bank accounts and credit cards and receive personalized advice on how to better spend their money and also secure loans from within the app.

The startup makes most of its money from subscription services — that cost $19.99 per month — it sells to consumers, Dee Choubey, founder and CEO of MoneyLion, told TechCrunch in an interview. The subscription offering bundles banking, core investment management and access to financing.

Choubey didn’t say how many subscribers MoneyLion has, but noted that more than 5 million customers use the app. This includes free users, who are able to access some core banking features at no cost.

MoneyLion will use the new capital to refine its subscription offerings, finance model and add new features to keep its existing users enticed to the platform, Choubey said. Last year, the app bandied out over $12 million in cashback rewards to its members, and 70% of its users saw their credit score climb up by 30 points.

“You will see us investing heavily in broker dealer capabilities, training capabilities and stock investing capabilities. We think of ourselves approaching financial services just like Netflix approaches content. We want to keep users hooked to the platform,” he said.

In an interview with TechCrunch, Chris Sugden, managing partner at Edison Partners, said MoneyLion has focused on bringing the entire bank offerings to its platform in the last year. And this “comprehensive, bundling, first-class opportunities around banking and financial literacy” for customers is what attracted him to the startup, he said.

Choubey declined to share the company’s revenue, saying the startup is in “hypergrowth stage.”

As traditional banks make slow moves to help the growing financial needs of their customers, a growing number of fintech startups have emerged over the years across the globe to fill the gap. In many parts of the world, including the U.S., “neo banks” are helping small and medium-sized businesses automate their finances and access many additional features.

A similar trend is on display on the consumer-facing side.

On some fronts, MoneyLion competes with a handful of players such as Chime, another mobile bank that raised $200 million earlier this year; investment service Acorn, which has more than 3.5 million users; and online money lender SoFi, which quietly raised $500 million two months ago.

Источник: https://techcrunch.com/2019/07/22/us-mobile-bank-moneylion-raises-100-million-at-near-unicorn-valuation/
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Contact MoneyLion Customer Service

MoneyLion Phone Numbers and Emails

Customer Service:

  • (888) 659-8244
  • (212) 905-4948

MoneyLion Emails:

Complaints/ Feedback

Debt Consolidation

Legal

MoneyLion Contact Information

Corporate Office Address:

MoneyLion, Inc.

30 West 21st Street, 9th Floor

New York,New York10010-6905

United States

Other Info (opening hours):

Phone Hours

Banking

8 am to 7 pm ET on Monday - Friday

10 am to 5 pm ET on Saturdays

Lending and Investment

9 am to 7 pm ET from Monday - Friday

Online Support Hours

All Products

8 am to 8 pm ET on Monday - Friday

10 am to 5 pm ET on Saturdays and Sundays

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MoneyLion Rating Based on 677 Reviews

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Discounts and Special Offers

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All 1.5K MoneyLion reviews

Summary of MoneyLion Customer Service Calls

12.8K TOTAL
CALLS

04:33 AVG CALL
DURATION

10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call MoneyLion Customer Service?

Account Question:

  • “Account”
  • “Check balance”
  • “I am locked out of my account”

Product/ Service Question:

  • “Loan”
  • “I am trying to repay my loan but the system will not accept my new address”
  • “I asked for a loan they took it back before I could spend it and saying I owe them for it”

Payments and Charges Question:

  • “Deposit cash in account”
  • “Transaction History”
  • “To Dispute transaction”

Request for Information Question:

  • “Need assistance”
  • “About a loan”
  • “Direct Deoosit Inquiry”

Activation/ Cancellation Question:

  • “Cancel account”
  • “Cancel my subscription”
  • “Would like to cancel a transfer made to my investment account”

Cards Question:

  • “Card Balance”
  • “My card was stole and they changed my login and password and i also have change my email”
  • “I lost my card”

Employment Question:

  • “Payoff”
  • “To pay off a debt”
  • “Unemployment benefits”

Shipping and Delivery Question:

  • “Have not received my card”
  • “I didn't receive the 100 dollar”
  • “Proved instacash never received keeps charging card”

Website/ Application Question:

  • “App issues”
  • “Mistake was made on application”
  • “I'm having issues with my mobile application Im”

Refund Question:

  • “Refund on chargeback”
  • “Need refund”
  • “My refund”

Return/ Replace Question:

  • “Change address”
  • “I have a return that is pending on an old debit card that I had to cancel I want to get either a check issued or I want to get the return put onto my new debit card”
  • “Replacement card”

Staff Question:

  • “To speak with the customer service”
  • “Need to speak to a customer service representative”
  • “Need to speak to customer service rep”

Other Question:

  • “Cant loggin into app”
  • “Operater”
  • “Instcash”

About

Top MoneyLion Services

Customer Care, Loan, Membership

Top MoneyLion Products

Account, Mobile Application, Checking Account

MoneyLion Pros and Cons

Pros: At first glance it looks amazing until u join, No pros, First it looks very promissing, Ease of opening accounts, Easy way to get a loan

Cons: Customer service, Trying to speak to a live person, Lack of service, Not being able to speak with someone, Customer service horrible

Related Companies

LionPay, Fit Money, LionLoans

Summary

MoneyLion, Inc. is a finance company which owns and operates consumer lending platform. It was founded by Chee Mun Foong, Adam Green, and Diwakar Choubey in 2013. The headquarters is based in Sandy, Utah, United States. There are also offices in San Francisco, New York, Salt Lake City, and Kuala Lumpur, Malaysia. MoneyLion platform helps customers to control personal finances through free spending, saving and credit tracking tools, and smarter credit products. The company offers loans from $1,000 to $35,000 for a term up to 36 months. There is a free MoneyLion: Give Your Wallet a Boost application for mobile devices with Android and Apple operating systems.

MoneyLion reviews and complaints

MoneyLion is ranked 228 out of 2438 in Financial Services category

Payment Methods

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Источник: https://moneylion.pissedconsumer.com/customer-service.html

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We are located in Las Vegas, NV. Mailing address is:

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You can add supplemental information to the review if the review was created under your account (please also see Our Privacy Policy, section “Cookies”).

We are a provider of the Site, which is an interactive computer service as those terms are defined under Section 230 of the Communications Decency Act. Thus, we will not be treated as the publisher or speaker of any tortious content posted to the Site.

While We do not and cannot review every message posted by users of the Service, and are not responsible for any content of these messages, We reserve the right, but are not obligated, to delete or remove profanity, obscenities, threats of physical violence or damage to property, and private financial information such as social security numbers and credit card information.

In the event you notice any such information on the Site, please report it using the “Report” button located in the bottom right-hand corner under all reviews or contact Our customer service department at: [email protected]

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By posting information or content to any public area of the Site, You automatically grant, and You represent and warrant that You have the right to grant to Us and Our affiliated companies and necessary sublicensees an irrevocable, perpetual, unconditional, royalty-free, worldwide non-exclusive right and license to use, copy, perform, display and distribute such information and content and to prepare derivative works of, or incorporate into other works, such information and content, and to grant and authorize sublicenses of the foregoing. You expressly authorize Us to display content posted by You on the Site in any part and/or section of the Site. You also expressly authorize Us to share any posted information with third parties at Our own discretion. We reserve the right to share any information posted by You on the Site on Our pages in any and all social networks.

6. Information Supplied by You

Except as provided otherwise in its privacy policy, We will keep confidential all information supplied by You to Us, and shall use or disclose such information only for the purposes for which such information was collected, or as required by law. For more information please see Our Privacy Policy which shall be construed as an integral part of this Agreement.

By posting information or content to any public area of the Site, You agree and acknowledge that you can be offered to share Your personal experience and/or opinions with Us while being recorded. You also agree and acknowledge that by accepting such an offer You agree with and consent to the provisions of the Release of Liability and Indemnity Agreement.

7. Disclaimer of Warranty

We provide the Services on an "as is" basis and grant no warranties of any kind, express, implied, statutory, in connection with the Site or the Services, or in connection with any communication with Us or Our representatives, or otherwise with respect to the Site. We specifically disclaim any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site’s connection to the Internet will be secure, uninterrupted, always available, or error-free, or will meet Your requirements, or that any defects in the Site will be corrected.

8. Limitation of Liability

In no event shall We be liable to any party for any damages, including, but not limited to any direct, indirect, special, punitive, incidental or consequential damages (including, but not limited to damages for loss of business profits, business interruption, loss of programs or information or loss of profits) or any other damages arising in any way out of the availability, use, reliance on, inability to utilize or improper use of the Services, even if We have been advised of the possibility of such damages, and regardless of the form of action or omission of action, whether in contract, tort, or otherwise.

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9. State by State Variations

Certain jurisdictions limit the applicability of warranty disclaimers and limitations of liability so the above disclaimers of warranty and limitations of liability may not apply to You.

10. General Provisions

You agree that Nevada law (regardless of conflicts of law principles) shall govern this Agreement, that any dispute arising out of or relating to this Agreement shall be subject to the exclusive venue of the federal and state courts in the State of Nevada, and that You submit to the exclusive jurisdiction of the federal and state courts in the State of Nevada in connection with the Site or this Agreement. This Agreement, accepted upon registering on the Site or submitting a post, contains the entire agreement between You and Us regarding the use of the Site. Unless otherwise explicitly stated, the Terms will survive termination of Your registration with the Site. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect.

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We will terminate the privileges of any user who uses the Site to unlawfully transmit copyrighted material without a license, express consent, valid defense or fair use exemption to do so. In particular, users who submit user content to the Site, whether articles, images, stories, software or other copyrightable material must ensure that the content they upload does not infringe the copyrights of third parties.

If You believe that Your copyright has been infringed through the use of PC, please contact Our designated agent at: [email protected] You may also contact Our customer service department at: [email protected] or mail at:

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We grant You a limited, revocable, nonexclusive license to access the Services for Your own personal use.  This license does not include any collection, aggregation, copying, duplication, display or derivative use of the Services nor any use of data mining, robots, spiders, or similar data gathering and extraction tools for any purpose unless expressly permitted by Us. In order to make any derivative use of the Services or any content made available via the Services for other purposes (including commercial purposes) not stated herein, You must first obtain a license from Us. A limited exception is provided to general purpose internet search engines and non-commercial public archives that use such tools to gather information for the sole purpose of displaying hyperlinks to the Services, provided they each do so from a stable IP address or range of IP addresses using an easily identifiable agent and comply with Our robots.txt file. “General purpose internet search engine” does not include a website or search engine or other service that specializes in review/complaints listings, reputation management, search optimization or social media monitoring.

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Источник: https://help-center.pissedconsumer.com/top-12-questions-to-moneylion-customer-service/

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By using this website you agree to our Terms and Conditions and Privacy Policy. MoneyLion is a financial technology company, not a bank. RoarMoney℠ is powered by MetaBank®, N.A., Member FDIC

MoneyLion is a financial technology company, not a bank. RoarMoney℠ is powered by MetaBank®, N.A., Member FDIC

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We believe you should getmore from your money

We believe youshould get morefrom your money

8.7M

hard working Americans engaged with*

100k

over 100k 5 star reviews**

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in bank fees saved5

MoneyLion has been such a wonderful experience. I really recommend anyone that need some quick extra cash to use MoneyLion.

I’ve had MoneyLion for years and honestly it’s the best one stop shop for all my financing needs with quick and easy loans, credit tracking and fast cash!

Great app!!! MoneyLion helped me out with everything I needed!! I give it 10 stars**********!!!

I have nothing but good experiences since I started using this app. all deposits received come in immediately in most cases and paychecks are deposited 2 days earlier than normal banks. Very happy and impressed this far. Thank you.

I love MoneyLion!! It is so helpful and the instacash is so nice!! Specially when you have a ruff week it comes in handy!!

Forbes

Named one of the most innovative fintech companies in 2020

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2019 Best digital bank of the year

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"Here's the idea: bring the same methods that the big sharks use to build wealth, to everyone."

Источник: https://www.moneylion.com/

Terms & Conditions

Welcome to MoneyLion!

Thanks for using our products and services.

Please carefully review the following rules that govern your use of our Site and also read our Privacy Notice regarding the information that you provide to us. These Terms and Conditions of Use (“Terms of Use”) apply to the World Wide Web site owned, operated, licensed, and controlled by MoneyLion Inc. (“MoneyLion”), including its related, affiliated, or subsidiary companies (collectively, the “Site”). This Site is the property of MoneyLion. By using this Site, you agree to these Terms of Use; if you do not agree, do not use this Site.

These Terms of Use hereby incorporate by reference specific terms, descriptions, conditions, limitations and exclusions relating to MoneyLion services that may be provided under each of its membership programs. These specific terms are set out under Support and the Frequently Asked Questions (“FAQ”) underlying each program. MoneyLion reserves the right at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes.

As long as you comply with these Terms of Use, MoneyLion grants you a personal, non-exclusive, non-transferable, limited license to enter and use the Site or the MoneyLion App and access its services including the opportunity to apply for a personal loan, access free credit scores, access free personal financial management tools, participate in the MoneyLion financial network, and redeem points for gift cards (the “Services”). This license to access the Site is for your own personal use and not for any commercial or business purpose (“Your License”).

Subject to applicable law, we reserve the right, in our reasonable discretion, to terminate Your License, your use of the Site, your user account or any Product provided to you (subject to the terms of product agreement) and to assert our legal rights with respect to content or use of the Site that we reasonably believe is, or might be, in violation of these Terms or the Terms of any MoneyLion Product.

MoneyLion provides an application for managing cash flow and other financial data. Please note that MoneyLion is not a credit repair company or credit services organization. We do not provide credit repair services to repair your credit profile or score. Our Services are meant only as an aid to assist you in organizing and managing your finances. All information is provided for educational use only. The Service is not intended to provide any legal, tax or financial advice. You acknowledge that your personal financial circumstances are unique, and that before any information you obtain through the Service is acted upon, you should obtain the advice of a financial advisor or other financial planning professional who is aware of your personal financial circumstances.

Privacy

Please review our Privacy Notice (which also governs your visit to our Site) to understand our practices. Additionally, by using the Site, you acknowledge and agree that Internet transmissions are never completely private or secure and that any message or information you send to the Site may be read or intercepted by others, notwithstanding our efforts to protect such transmissions.

Intellectual Property

This Site, the content, any materials downloaded, and all intellectual property pertaining to or contained on the Site (including but not limited to copyrights, patents, database rights, graphics, designs, text, logos, trade dress, trademarks and service marks) are owned by MoneyLion or third parties and all right, title and interest therein shall remain the property of MoneyLion and/or such third parties (collectively, the “Content”).

Electronic Communications

When you visit www.MoneyLion.com or you send emails to us, you are communicating with us electronically and you consent to receive communications from us electronically to the extent permissible by law. We will communicate with you by email or by posting notices on this Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing, to the extent permissible by law.

You agree that we may send emails to you, for the purpose of advising you of any changes or additions to this Site, changes to any of our products or services, or for such other purposes as we deem appropriate and as permissible by law. By utilizing our loans and services, you agree to our ESIGN consent and agree to receive disclosures and other information in electronic form. Please make sure to review the Consent to ESIGN and Electronic Communications below for further information about e-sign consent related to loan documents and other agreements.

Consent to ESIGN and Electronic Communications

This Consent to ESIGN and Electronic Communications (“E-Sign Consent”) constitutes your consent to receive disclosures, communications and other information in electronic form from MoneyLion Inc. (“MoneyLion”) and its affiliates and third-party providers, including MetaBank®, N.A. (“Meta”). This E-Sign Consent applies to all current and future communications related to your MoneyLion account and membership, loans you may take from affiliates of MoneyLion, the RoarMoney demand deposit account provided by MetaBank and other products and services available through the MoneyLion Site or App. 

“We”, “us” and “our” refers to MoneyLion, Meta and their affiliates. “You” or “your” refers to the person providing this consent. “Communications” means any membership agreements and other customer agreements, disclosures, privacy policies, bank account statements, transaction histories, loan applications, loan agreements, notices, responses to claims, fee schedules, and all other information in connection with your MoneyLion account and related products or services, including but not limited to information that we are required by law to provide to you in writing, such as Truth in Lending Act disclosures and tax forms.  

Consumer Consent:

Before completing any transaction with us, you will be asked to agree to this E-Sign Consent, which constitutes your agreement to the following:

  • We may provide disclosures required by law and any other information concerning your legal rights and duties and your account and related products and services to you electronically.
  • Your electronic signature on agreements and documents has the same effect as if you physically signed the document with a pen.
  • You will not contest the legal effectiveness, validity, enforceability or use of the electronically stored copies of any agreements electronically signed by you based on the fact that the terms were accepted electronically.
  • You have the hardware and software and other technology described in the “Minimum Requirements” section below necessary to receive, review, download and save any Communications sent electronically. 
  • You have an active email account and have provide us with correct and up-to-date information relating to that account.

This consent applies to any transaction undertaken through MoneyLion in the past, to all future disclosures and communications on your account, to all future transactions with us, and to other Communications that we provide to you electronically.

Your consent is effective immediately and will remain in effect until you tell us that you no longer agree to receive Communications electronically by sending us notice in the manner described in the “Withdrawing Consent; Paper Communications” section below.

Method of Delivery

We will provide Communications to you by posting them on the Site, by posting them in the App and/or by emailing you at your registered email address. You agree that you will be deemed to have received certain Communications when they are posted to a publicly available website. We may post documents and other Communications to the Site or App without providing notice to you. You agree to check the Site and App regularly, as you may have no other way to know the Communications have been delivered to you. It is your responsibility to keep your registered email address up to date so that we can communicate with you electronically. You can change your registered email address by calling MoneyLion customer service at 801-252-4427. You agree that any email address you provide may be used to provide you with Communications, and you agree to notify MoneyLion of any changes in your email address by notifying MoneyLion either in writing or via email at least five (5) days before the change. 

You agree that electronic delivery of Communications in any of the ways described in this E-Sign Consent will constitute good and effective delivery to you when posted or sent, regardless of whether you actually or timely receive or access the Communications. You also agree that we are not responsible for any delay or failure in your receipt of any email notice that is not caused by our failure to send such a notice to the email address you have provided for that purpose.

Minimum Requirements

To electronically receive, view and save or print the Communications, you must have a personal computer or mobile device with a connection to the internet that is equipped with the following, and an operating system that supports these requirements:

  • A current version of Google Chrome, Mozilla Firefox, Microsoft Internet Explorer, Safari or other internet browser that we support 
  • Adobe Acrobat Reader installed on your device or the ability to view Hyper Text Markup Language (HTML)
  • Either a printer, a hard drive or other storage device

We will provide you with notice of any significant change in the hardware or software requirements needed to access or retain Communications electronically.  Your continued use of our electronic services after receiving notice of updates to these requirements constitutes your acceptance of the changes and your reaffirmation of this E-Sign Consent.

Withdrawing Consent; Paper Communications 

Prior to creating a MoneyLion account, you may withdraw your consent to electronic disclosures by exiting the Site or the App. Additionally, you are free to withdraw your consent to receive electronic Communications at any time if you choose to. You may also request that we send you paper copies of Communications that the law requires us to provide to you. If at any time you wish to withdraw your consent or request paper copies of Communications, you can do so by submitting a request through the MoneyLion helpdesk which can be found at help.moneylion.com, contacting customer support by telephone at 801-252-4427 or writing to us at MoneyLion Inc., P.O. Box 1547, Sandy, UT 84091. You agree that if you withdraw your consent or request paper copies of Communications, we may close your MoneyLion account or otherwise restrict, revoke or terminate your account and your access to other products and services we provide, subject to the terms of any additional agreement we have with you. Such termination does not exterminate any obligations you may have to MoneyLion, Meta or their affiliates. To the extent permitted by law, we may also charge you a reasonable service charge for the delivery of paper copies of any Communication.

If you decide to withdraw your consent, the legal effectiveness, validity and/or enforceability of prior electronic Communications will not be affected.

Legal Effect

Your consent to this E-Sign Consent means that Communications we provide to you electronically shall have the same effect as if provided in paper form. A message alerting you that Communications are available electronically, provided that the Communications are made available electronically, shall have the same meaning as if we had provided them to you in paper form, regardless of whether you actually view them, unless you have withdrawn your consent pursuant this E-Sign Consent, prior to receiving such Communications.

Termination; Changes

You agree that we may modify or change the methods of disclosure described herein, and that we may send you Communications in paper form at our option, though we assume no obligation to do so. We will provide you with notice of any such modification as required by law.

Accounts

In order to access or use many of the features offered by MoneyLion or its affiliates in connection with the Services, you will be required to log-in to moneylion.com or the MoneyLion mobile application (the “App”) and create an account (your “Account”). The Services’ practices governing any resulting collection and use of your personal information are disclosed in MoneyLion’s privacy notice, located at https://www.moneylion.com/privacy-notice (the “Privacy Notice”). If you register for any Service that requires a password and/or username, then you will select your own password at the time of registration (or we may send you an e-mail notification with a randomly generated initial password) and you agree that:

  • You are eighteen years of age (19 in Alabama) and hold a valid U.S. Social Security Number;
  • You will not use a username (or e-mail address) that is already being used by someone else, that infringes the intellectual property or other right of any person or entity, or is offensive;
  • You will provide true, accurate, current, and complete information about yourself in connection with the registration process;
  • You are solely responsible for all activities that occur in connection with your Account, password, and username;
  • You are solely responsible for maintaining the confidentiality of your password and for restricting access to your Device so that others may not access any password-protected portion of the Services using your name, username, or password;
  • You will immediately notify MoneyLion of any unauthorized use of your Account, password, or username, or any other breach of security; and
  • You will not sell, transfer, or assign your Account or any rights associated therewith.

If any information that you provide, or if we have reasonable grounds to suspect that any information that you provide, is false, inaccurate, outdated, incomplete, or violative of these Terms of Use, any additional terms applicable to the Services, or any applicable law, then MoneyLion may suspend or terminate your Account with or without providing advance notice. You acknowledge and agree that MoneyLion also reserves the broad, general right to terminate or suspend your Account or to otherwise deny you access to it or its benefits in MoneyLion’s sole discretion, for any reason or no reason, with or without advance notice. These Terms of Use will continue to apply until your formal relationship with MoneyLion is terminated, either by you or by MoneyLion. If you choose to terminate your use of the Services, you may do so by calling 888-659-8244. Once your use of the Services is terminated, your ability to log in may be deactivated. If you terminate your use of the Services, you will remain obligated to pay all outstanding fees and other amounts owed, if any, relating to your use of the Services. If you have any questions or trouble terminating the use of the Services, you can contact customer support for assistance. MoneyLion may continue to maintain information about you after your use of the Services is terminated only to the extent necessary to comply with applicable laws, and only to further legitimate business needs as outlined in MoneyLion’s Privacy Policy.

All agreements and disclosures that you have entered into in connection with the Services govern your usage of both MoneyLion’s App and website.

Use of the MoneyLion App

You agree to use the MoneyLion App in accordance with these Terms of Use and any applicable usage rules of any third-party mobile telephone, tablet or other device (each a “Mobile Device”) or service provider or the third-party from whom you are downloading the MoneyLion App (the “App Venues”). Supported App Venues include iTunes and Google Play; other App Venues are NOT supported. It is your responsibility to review the terms and conditions of any App Venue and to determine what usage rules of such App Venue apply to you depending on (i) your Mobile Device, (ii) the method by which you downloaded the MoneyLion App, and (iii) the App Venue from which you downloaded the MoneyLion App.

MoneyLion may offer Services to you through the MoneyLion App. You acknowledge and understand that certain Services available to you through the MoneyLion App require data access or wireless internet capability, including, but not limited to, your ability to conduct financial transactions, to alter your portfolio or to view your account balances. You agree that you are responsible for data access or wireless internet charges that may be imposed by your Mobile Device service provider. The MoneyLion App is designed to be accessible on multiple types of Mobile Devices and operating systems. MoneyLion does not, however, make any representation or warrant that the MoneyLion App will be compatible with your particular Mobile Device, any specific operating system version of your Mobile Device, or any other hardware, software, equipment or device installed on, or used in connection with, your Mobile Device. You agree that your functional use of the MoneyLion App may be affected by or dependent upon your wireless connection and speed of your wireless service provider.

The functionality of the MoneyLion App could become disabled due to poor connections or speeds caused by your location or your wireless or internet service provider while conducting financial transactions. You agree that it is your responsibility to verify the status of any attempted transaction by reviewing your Account or by contacting MoneyLion Customer Support at 888-659-8244. You acknowledge and agree that MoneyLion, and its affiliates, agents and licensors shall not be liable to you for any losses, financial or otherwise, suffered by or arising out of or resulting from compatibility or inoperability problems or the failure of, or your failure to confirm, any attempted transaction.

In addition to your obligations under these Terms of Use, you acknowledge, understand and agree that your use of the MoneyLion App and your access to your Account through the MoneyLion App is governed by your account agreements with MoneyLion Inc., its affiliates, partners, or third parties (“Account Agreements”). By using the MoneyLion App or website, you agree that MoneyLion may send communications to your Mobile Device and collect information from your devices, as described in MoneyLion’s Privacy Notice. For instance, when accessing the MoneyLion App and our other Services through a Mobile Device, we may collect certain information about your Mobile Device and use of our Services, including your device identifiers (such as your Unique Device Identifier, Apple iOS IDFA or Android Advertising ID), the type of device you use and its operating system, information about other applications installed on your device (and, if you use an Android-based mobile device, how you use them – e.g., frequency and duration of use) and information about your use of our Services while using the Mobile Device. We may use such information, and share such information with relevant third-parties, to offer you promotions through various third-party providers of products or services, including for purposes of evaluating and providing you with the types of promotions that may be of interest to you or more relevant to you. Any unique device identifiers that we collect when you access or use our Services will be used only for advertising and analytics purposes.

Push Notifications (“Alerts”)

You agree to be contacted by MoneyLion, our agents, representatives, affiliates, about your account activity, balances, product offerings and other information, such as payment reminders or suspicious activity. When you consent to these Terms and Conditions, you are agreeing to receive Alerts through push notification(s). Receipt of Alerts may be delayed or prevented by factor(s) affecting your internet/phone provider or other relevant entities. MoneyLion is not liable for losses or damages arising from:

  • Non-delivery, delayed delivery, or the erroneous delivery of any Alert
  • Inaccurate Alert content.
  • Your use or reliance on the contents of any Alert for any purposes.

The information in any Alert may be subject to certain delays. Each Alert may not be encrypted and may include your name and information pertaining to your account(s). MoneyLion may terminate your use of Alerts at any time without notice. You may choose to discontinue receiving Alerts by updating your MoneyLion App notification preferences.

Links to Other Web Sites and Services

This Site contains links to outside services and resources (“Third-Party Content”), the availability and content of which MoneyLion does not control. Some Third-Party Content may be custom matched based on information provided by you to MoneyLion. We are not responsible for examining or evaluating, and we do not warrant the offering of these businesses or individuals or the content of their web sites. MoneyLion does not assume any responsibility or liability for the actions, products, and content of these and any other third-parties. MoneyLion does not guarantee that any service offered by Third-Party Content will be offered to you. MoneyLion may receive compensation from third-parties for referring you to the third-party or to their website. Any services that you obtain through Third-Party Content will be subject to the terms and conditions and Privacy Notice of the Third-Party Content. Any concerns regarding any such service or resource, or any link thereto, should be directed to the particular outside service or resource.

Credit Reports/Credit Scores

If a free credit score is offered to you, this report will carry no fee and is for your personal free use (MoneyLion will pay TransUnion on your behalf). For more information regarding our credit score access services and their applicable terms, please see our FAQ. You are also entitled by law to receive one free credit report from each of the national credit reporting agencies (Experian, Equifax, and TransUnion) during any twelve-month period. For more information on obtaining your free annual credit report from the national credit reporting agencies, visit AnnualCreditReport.com or the Consumer Financial Protection Bureau.

Personal Financial Management Services

To make full use of the Service you will need to link your account on the Service with accounts you maintain at third-party financial institutions which have records of your financial transaction history, such as bank accounts, savings accounts, and credit cards. By submitting information, data, passwords, usernames, PINs, other log-in information, materials and other content to MoneyLion through the Services, you are licensing that content to MoneyLion for the purpose of providing the Services. Third-party verified data vendors may use and store the content in accordance with this Agreement and our Privacy Statement. You represent that you are entitled to submit it to MoneyLion for use for this purpose, without any obligation by MoneyLion to pay any fees or be subject to any restrictions or limitations. By using the Services, you expressly authorize MoneyLion to access your Account Information maintained by identified third-parties, on your behalf as your agent. MoneyLion will submit information including usernames and passwords that you provide to log into the Site. You hereby authorize and permit MoneyLion to use and store information submitted by you to accomplish the foregoing and to configure the Services so that it is compatible with the third-party sites for which you submit your information. For purposes of this Agreement and solely to provide the Account Information to you as part of the Services, you grant MoneyLion a limited power of attorney, and appoint MoneyLion as your attorney-in-fact and agent, to access third-party sites, retrieve and use your information with the full power and authority to do and perform each thing necessary in connection with such activities, as you could do in person.

YOU ACKNOWLEDGE AND AGREE THAT WHEN MONEYLION IS ACCESSING AND RETRIEVING ACCOUNT INFORMATION FROM THIRD-PARTY SITES THROUGH VENDORS, MONEYLION AND ITS VENDORS ARE ACTING AS YOUR AGENT, AND NOT AS THE AGENT OF OR ON BEHALF OF THE THIRD PARTY THAT OPERATES THE THIRD-PARTY SITE.

You understand and agree that the Services are not sponsored or endorsed by any third-parties accessible through the Services. MoneyLion is not responsible for any payment processing errors or fees or other Services-related issues, including those issues that may arise from inaccurate account information. MoneyLion cannot always foresee or anticipate technical difficulties that may result in failure to obtain data or loss of data. MoneyLion is not responsible for the accuracy, timeliness, deletion, non-delivery or failure to store user data, communications, or personal settings. Account information obtained through third-parties is only as fresh as the time updated. Such information may be more up-to-date when obtained directly from the relevant third-party sites. You can refresh your Account Information through the Services as instructed in your account.

Credit Card Comparison Tool Disclosure

MoneyLion offers a credit card comparison tool/webpage (“Tool”). MoneyLion may receive compensation for referring you to a link from this Tool.  This compensation may impact how and where products appear on this Tool, including, for example, the order in which they may appear within listing categories.  Other factors, such as our own proprietary website rules and the potential likelihood of applicants’ credit approval may also impact how and where products appear on this Tool.  MoneyLion does not include the entire universe of available financial or credit offers. We will never provide third-parties with your credit report or credit score, but we may use your credit report, credit score and other relevant information that you provide to us while using the Services to match you with offers for financial products and services. It is always your choice whether or not to apply for an offered product or service.

Customer Data Usage

MoneyLion may use Customer data for (i) improvement of services; (ii) to the extent permitted by law to use, distribute, and disclose Aggregated Data; and (iii) for fraud screening, identity verification, and account information verification. MoneyLion will also disclose customer data to third parties as outlined in these Terms and Conditions.

MoneyLion Rewards Program

Terms and Conditions for the MoneyLion Rewards Program are available. 

Lion’s Share Loyalty Program

The Lion’s Share loyalty program provides MoneyLion members with opportunities and rewards based on engaging in membership-related activities. Click to view the Terms and Conditions for the Lion’s Share Loyalty Program. are available.

User Generated Content

You hereby grant MoneyLion a non-exclusive, transferable, unlimited, worldwide, irrevocable, sub-licensable and royalty-free license to publish, host, copy, distribute, modify, create derivative works from, reproduce, display, perform, transmit, process or otherwise use in any manner whatsoever and in all formats or distribution methods now known or developed hereafter, all or any portion of your User Content for the purposes of providing, optimizing, improving and promoting our Services. You agree this license includes the right to use your name, persona and likeness included in any User Content in connection with delivering the Services, without any obligation or compensation to you.

  • You agree this license includes the right for MoneyLion to publish your User Content in a searchable format that may be accessed by other users of the Services.
  • You further agree not to post, upload to, transmit, distribute, store, create or otherwise publish through the Services any of the following:
  • User Content that is libelous, defamatory, profane, obscene, pornographic, sexually explicit, indecent, lewd, vulgar, suggestive, violent, harassing, hateful, threatening, offensive, discriminatory, bigoted, abusive, inflammatory, invasive of privacy or publicity rights, fraudulent, deceptive or otherwise objectionable;
  • User Content that is illegal or unlawful, that would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party, or otherwise create liability or violate any local, state, national or international law;
  • User Content that may infringe or violate any patent, trademark, trade secret, copyright, or other intellectual or other right of any party;
  • User Content that contains or depicts any statements, remarks or claims that do not reflect your honest views and experiences;
  • Private information of any third-party including, but not limited to, addresses, phone numbers, email addresses, Social Security numbers or credit card numbers;
  • Unsolicited promotions, political campaigning, or commercial messages (SPAM) or any chain messages;
  • User Content designed to deceive or trick the user of the Services;
  • Viruses, corrupted data or other harmful, disruptive or destructive files or code, script or other software designed to automate any functionality on the Services; or
  • User Content that, in the sole judgment of MoneyLion, is objectionable.

Collection of Information

As part of MoneyLion‘s information collection process, we may detect additional bank accounts under the ownership of the consumer. MoneyLion may consider these additional accounts to be part of the application process.

Identity Verification

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. As a result, under our customer identification program, we must ask for your name, street address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents.

Customer Communications

Mobile Phone and Text CommunicationsYou authorize us and our assignees and the affiliates, agents, representatives, assigns and servicers/service providers of ours and our assignees (collectively, the “Messaging Parties”) to contact you using automatic telephone dialing systems, artificial or prerecorded voice message systems, text messaging systems and automated e-mail systems in order to provide you with information about the Services, including information about the Services, including upcoming payment due dates, missed payments and returned payments. You authorize the Messaging Parties to make such contacts using any telephone numbers (including wireless, landline and VOIP numbers) or e-mail addresses you supply to the Messaging Parties in connection with the Services, the Messaging Parties’ servicing and/or collection of amounts you have agreed to pay the Messaging Parties or any other matter. You understand that anyone with access to your telephone or e-mail account may listen to or read the messages the Messaging Parties leave or send you, and you agree that the Messaging Parties will have no liability for anyone accessing such messages. You further understand that, when you receive a telephone call, text message or e-mail, you may incur a charge from the company that provides you with telecommunications, wireless and/or Internet services, and you agree that the Messaging Parties will have no liability for such charges. You expressly authorize the Messaging Parties to monitor and record your calls with the Messaging Parties. You agree that this consent forms part of a bargained-for exchange. If you have the right to revoke text messages and calls to your cell phone or to receive artificial or prerecorded voice message system calls, you may exercise this right only by calling the Messaging Parties at 888-659-8244; or, to stop text messages, by replying “STOP” to any text message the Messaging Parties send you.

Telephone Recording.  You understand and agree that, subject to applicable law, Company Parties may monitor and/or record any of your phone conversations with any of their representatives for training, quality control, evidentiary, and any other purposes.  However, Company Parties are not under any obligation to monitor, record, retain, or reproduce such recordings, unless required by applicable law.

Site Security

Violations of system or network security may result in termination of account and civil or criminal liability.

Limitation of Liability

EXCEPT WHERE PROHIBITED BY LAW, NEITHER MONEYLION, NOR ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SUCCESSORS OR ASSIGNS OF EACH, SHALL BE LIABLE TO YOU FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, EVEN IF MONEYLION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.UNLESS OTHERWISE EXPRESSLY SET FORTH IN A WRITTEN AGREEMENT WITH YOU, MONEYLION‘S MAXIMUM LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THIS SITE, OR ITS CONTENT, WHETHER IN CONTRACT, TORT OR OTHERWISE SHALL BE LIMITED TO THE AMOUNT YOU PAID TO ACCESS THIS SITE.

Some jurisdictions do not allow limitations of liability, so the foregoing limitation may not apply to you.

Notice of Agreements Resolving Disputes and Arbitration

By using this site or any of the services provided by MoneyLion, you agree to be bound by the Agreements Resolving Disputes which includes the Arbitration Agreement (the “Agreement”) the full text of which are provided to you when you apply for or accept a loan or services from the lender or MoneyLion and are hereby incorporated into these Terms and Conditions by reference as if fully set forth at this point, and specifically includes the lender making the loan to you. This Agreement provides that all claims arising from or relating to use of the website, product, loan or service provided by the lender or MoneyLion must be resolved by binding arbitration if the person or entity against whom a claim is made elects to arbitrate the claim. Thus, if the person or entity against whom the claim is made elects to arbitrate the claim, then you will not have the following important rights:

  • You may not file or maintain a lawsuit in any court except a small claims court.
  • You give up your right to have a jury decide your claim.
  • You will not be afforded the procedural, pre-trial discovery, and appellate rights in an arbitration proceeding that you would enjoy in a court or judicial proceeding.
  • You may not join or participate in a class action, act as a class representative or a private attorney general or consolidate your claim with the claims of others.
  • You will have to pay certain fees in order to commence an arbitration proceeding, unless you ask us to pay those fees for you.

If you do not want to arbitrate all claims as provided in the Agreement, then you have the right to reject the Arbitration Provision by delivering a written notice to us at the Notice Address within thirty (30) days following the date of this Agreement.

Indemnity

By using the Site, you agree to indemnify and hold MoneyLion, its officers, directors, shareholders, predecessors, successors in interest, employees, agents, subsidiaries and affiliates, harmless from and against any and all losses, claims, damages, costs and expenses (including reasonable legal and accounting fees) arising out of or in any way connected with (i) your access to and use of the Service; (ii) your violation of any of the Terms and Conditions referenced herein, or any applicable law or regulation; (iii) your violation of any third-party right, including without limitation any intellectual property right, publicity, confidentiality, property or privacy right; or (iv) any disputes or issues between you and any third-party. MoneyLion reserves the right to assume or participate, at your expense, in the investigation, settlement and defense of any such action or claim.

Minors

This Site is not directed at individuals under the age of eighteen (18) or individuals under the age of nineteen (19) in the state of Alabama and MoneyLion does not knowingly collect personal information from any individual under the age of eighteen (18) or under the age of nineteen (19) in the state of Alabama at this Site.

Inactive Applications

Personal Loan applications are canceled after 7 days of inactivity. Inactivity is defined as any application that is incomplete and cannot be processed and has seen no follow up activity from the customer.

Severability

Any failure by MoneyLion to exercise any rights or enforce any of these Terms of Use shall not constitute a waiver of such rights or terms If any provision of these Terms of Use or their application in a particular circumstance shall be held by a court of competent jurisdiction to be contrary to law, such provision shall be changed and interpreted so as to best accomplish the objectives of the original provision to the fullest extent allowed by law. The remainder of these Terms of Use, or the application of such provision in other circumstances, shall not be affected thereby, and each provision hereof shall be valid and enforced to the fullest extent permitted by law. These Terms of Use constitute the entire agreement between you and MoneyLion with regard to your use of the Site, and any and all other written or oral agreements or understandings previously existing between you and MoneyLion with respect to such use are hereby superseded and cancelled.

Assignment

The User or Customer may not assign or delegate this Agreement or any of the terms or conditions hereunder, directly, indirectly, or otherwise without the written consent of the other, and any such purported assignment or delegation shall be void.

Law and Venue

This Site is located in the State of Utah. These Terms of Use and the relationship between you and MoneyLion shall be governed by the laws of the State of Utah without regard to its conflicts of law provisions. You agree to the personal jurisdiction by and venue in the state and federal courts in Utah and agree and consent that such courts are the exclusive forum for litigation of any claim or cause of action arising out of or relating to your use of this Site or the Content. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or relating to your use of this Site or the Content must be filed within one year after such claim or cause of action arose or be forever barred.

COOKIES

“Cookies” are small data files transferred by a website to your computer’s hard drive. MoneyLion or its service providers send cookies when you surf our site or sites where MoneyLion ads appear, make purchases, request or personalize information, or register yourself for certain services. Accepting the cookies used on our site, sites that are “powered by” another company on MoneyLion’s behalf, or sites where our ads appear may give us access to information about your browsing preferences, which we may use to personalize and enhance your experience. Cookies are typically classified as either “session” cookies or “persistent” cookies.
Session cookies do not stay on your computer after you close your browser.
Persistent cookies remain on your computer until you delete them, or they expire.
Generally speaking, web browsers automatically accept cookies by default. That being said, you can typically prevent cookies or selectively accept cookies by adjusting the preferences in your browser. If cookies are not accepted, there may be some features of our site that will not be available, and some Websites may not display properly. In most instances, however, a customer may refuse a cookie and still be able to navigate our website without issue.
A web browser is usually set to accept cookies automatically but can be changed to decline them. Information on how to adjust cookie preferences (e.g., preventing your browser from accepting new cookies, etc.) are located in the help and support section of your browser. In most cases, a visitor may refuse a cookie and still fully navigate our Website.
MoneyLion does not store passwords or any other information about a visitor in a cookie that would identify them, locate them, and determine their preferences or their financial activity. Aggregated customer information may help MoneyLion assess the performance of its website and develop strategies to maximize utility. This information may be provided to other companies, including but not limited to third-party advertisers. This information does NOT include any personal details that can be used to identify individuals.

Collection and Use of Bank Account Information

As part of our information collection and underwriting processes, in addition to any bank account information that you provide to us directly, we may receive information on additional bank accounts in which you have an ownership interest through third-parties. We may consider these additional accounts to be part of the application process and may use the information on these additional accounts in determining your eligibility for a loan or extension of credit, and as applicable criteria bearing on creditworthiness. By applying, you authorize us to use all information received as part of our scoring and underwriting processes, including all bank accounts in which you have an ownership interest for this purpose.

Plaid Technologies

MoneyLion uses Plaid Technologies, Inc. (“Plaid”) to gather End User’s data from financial institutions. By using our service, you grant MoneyLion and Plaid the right, power, and authority to act on your behalf to access and transmit your personal and financial information from the relevant financial institution. You agree to your personal and financial information being transferred, stored, and processed by Plaid in accordance with the Plaid Privacy Notice.

How long does MoneyLion keep personal information?

MoneyLion will maintain the information that is necessary to enable MoneyLion to provide the requested service and only for as long as it takes MoneyLion to provide any such requested service. MoneyLion may still need to keep personal details of customers to ensure that systems reflect your preferences even if a customer has chosen to opt out of allowing MoneyLion to use that customer’s personal details for marketing purposes.
The Bank Secrecy Act and other federal statutes require MoneyLion to maintain certain records for a minimum of five years.  MoneyLion may keep records of any transactions a customer enters into on the MoneyLion Website for a minimum of six years from the end of MoneyLion’s relationship with the customer. MoneyLion may keep other information about a customer only to the extent necessary to comply with applicable laws and to further legitimate business needs.

Disclaimers

MONEYLION DOES NOT WARRANT THAT ANY CONTENT ON THE SITE, DOCUMENT OR FEATURE OF THE SITE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED OR THAT YOUR USE OF THE SITE WILL PROVIDE SPECIFIC RESULTS.
THE CONTENT IN THIS SITE COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. THE SITE AND ITS CONTENT ARE DELIVERED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. ALL INFORMATION PROVIDED ON THE SITE IS SUBJECT TO CHANGE WITHOUT NOTICE. MONEYLION CANNOT ENSURE THAT ANY FILES, DOCUMENTS OR OTHER DATA YOU DOWNLOAD FROM THE SITE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES.
MONEYLION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
MONEYLION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. MONEYLION DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE SITE. MONEYLION DOES NOT VERIFY FOR ACCURACY ANY FINANCIAL INFORMATION PROVIDED TO US FROM THIRD-PARTIES. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE SITE AND ANY LINKED SITES. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY (INCLUDING YOUR COMPUTER SYSTEM USED IN CONNECTION WITH THE SERVICE) OR LOSS OF DATA THAT RESULTS FROM THE USE OF THE SERVICE OR THE DOWNLOAD OR USE OF SUCH MATERIALS OR CONTENT.SOME JURISDICTIONS MAY PROHIBIT A DISCLAIMER OF WARRANTIES AND THEREFORE THIS DISCLAIMER WOULD NOT BE APPLICABLE IN THOSE JURISDICTIONS. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION.YOUR SOLE REMEDY AGAINST MONEYLION FOR DISSATISFACTION, IS TO STOP USING THE SITE OR ANY SUCH CONTENT.

Advertiser Disclosure

Some of the offers that appear on this Site are from companies from which MoneyLion may receive compensation. This compensation may impact how and where products appear on this Site, including, for example, the order in which they may appear within listing categories. MoneyLion does not include all products or offers available in the marketplace. It is always your choice whether or not to apply for an offered product or service and we will never submit an application for a financial product or service on your behalf without your express consent. For further information, please refer to our Privacy Notice and Terms and Conditions.

Consumer Credit Inquiry and Reporting Agreement

I authorize MoneyLion Inc., agents, contractors, employees, successors, assigns and affiliates (collectively, “MoneyLion”) to contact any persons or companies, including credit reporting agencies, to verify information MoneyLion may require now, and in the future, while attempting or providing financial, investment and credit services for or to me or collecting any debt due. I also authorize and consent to MoneyLion using such information for other purposes, including obtaining applicable criteria bearing on my creditworthiness, to administer any loan or account I may obtain, for other credit-related purposes connected with any loan or account I may obtain or maintain, to offer other products and services, and for any other uses and purposes permitted by law. MoneyLion may make inquiries and requests and receive credit reports, including credit history and standing, from time to time pertaining to me from any consumer credit reporting agency. I understand, acknowledge and agree that MoneyLion’s inquiries concerning my credit history and standing, and requests to receive credit reports, may appear on my credit report and may affect or impact my credit score. I agree that information concerning any loan or extension of credit I receive may be reported to consumer credit reporting agencies. Late payments, missed payments or other defaults may be reflected in my credit report. Nothing herein contained shall require MoneyLion to extend credit to me.
I acknowledge and agree that I have the right to obtain a copy of my credit report from a consumer reporting agency, that I may be charged a reasonable fee, and that I have a right to dispute inaccurate information by contacting the consumer reporting agency directly.

California Consumer Notice of Rights

If you are a victim of identity theft and provide to a Credit Reporting Agency (CRA) a copy of a valid police report or a valid investigative report made by a Department of Motor Vehicles investigator with peace officer status describing your circumstances, the following shall apply:

  • You may request that any information listed on the report as allegedly fraudulent be blocked so that it cannot be reported. The CRA must promptly notify you if the information is blocked.
  • Information may be unblocked, based upon a preponderance of evidence. The permanently blocked information shall be unblocked if the information was blocked due to a material misrepresentation of the facts by you or fraud, or if you agree that the information is blocked in error, or if you knowingly obtained possession of goods, services, or moneys as a result of the blocked transactions. The CRA must promptly notify you if the information is unblocked.

For more information about the steps to take to set up an alert, credit reports, or report identity theft contact:

  • Equifax: 1-800-525-6285 or www.equifax.com P.O. Box 740256 Atlanta, GA 30374
  • Experian: 1-888-397-3742 or www.experian.com P.O. Box 9554 Allen, TX 75013
  • TransUnion: 1-800-680-7289 or www.transunion.com P.O. Box 2000 Chester, PA 19022-2000

Notice to Texas Residents

MoneyLion of Texas LLC is licensed and examined under the laws of the State of Texas and by state law is subject to regulatory oversight by the Office of Consumer Credit Commissioner. Any consumer wishing to file a complaint against MoneyLion should contact the Office of Consumer Credit Commissioner through one of the means indicated below: In Person or U.S. Mail: 2601 North Lamar Boulevard, Austin, Texas 78705-4207. Telephone No.: (800) 538-1579. Fax No.: (512) 936-7610. E-mail: [email protected] Website: www.occc.state.tx.us.

MoneyLion Loans

Plus and Credit Builder Plus loans are a feature of the MoneyLion Plus membership program and are made by licensed or exempt subsidiaries of MoneyLion Inc. See Licensing & Brochures for specific information and the specific terms in the loan documents.

ML Wealth Disclosures

General Disclosures

MoneyLion Inc. operates a website at www.moneylion.com and/or mobile applications (“Site” (which includes our blog), or “App”), and its subsidiary ML Wealth, LLC (“ML Wealth”) is registered with the Securities and Exchange Commission under the Investment Advisers Act of 1940, as amended. SEC registration does not imply a certain level of skill or training. This communication and all data are for informational purposes only and do not constitute a recommendation to buy or sell securities. The value of your investment will fluctuate over time and you may gain or lose money and each user’s investment results can vary based on their specific account holdings. ML Wealth does not provide individualized or specialized investment advice, financial planning, tax, estate or retirement planning to its clients. Advisory services are only provided to investors who become ML Wealth Clients (“Clients”) pursuant to a written Investment Advisory Agreement. ML Wealth’s Form ADV Brochure is available at the wealth form page. PAST PERFORMANCE IS NO GUARANTEE OF FUTURE RESULTS, AND ANY EXPECTED RETURNS OR HYPOTHETICAL PROJECTIONS USED FOR ILLUSTRATIVE PURPOSES MAY NOT REFLECT ACTUAL FUTURE PERFORMANCE. FURTHERMORE, PAST RETURNS MAY REFLECT THE PERFORMANCE OF ASSETS FOR A FINITE TIME, OR DURING A PERIOD OF EXTREME MARKET ACTIVITY. ALL INVESTMENTS INVOLVE RISK AND MAY LOSE MONEY. There can be no assurance that the portfolio of securities recommended for you will meet or exceed the projected performance illustrated on the Site or App, or achieve the expected result.

ML Wealth Process

ML Wealth, LLC offers an automated internet-based investment service providing access to affordable, professional portfolio management. Each Client’s portfolio is created to be in alignment with such Client’s stated risk preferences or the allocation the client chooses. For additional details on the ML Wealth investment offerings and how investment allocations are determined, see the ML Wealth ADV. 

Securities and ETF Selection and Performance Disclosures

The securities allocated in ML Wealth Client accounts are exchange-traded funds (“ETFs”), which are investment funds traded on stock exchanges. Although ML Wealth identifies ETFs with criteria such as but not limited to high liquidity, low expenses, and low tracking error in mind,this selection process does not guarantee the quality of a particular ETF or that it will 1) be profitable, 2) properly track any comparable index, 3) trade in a liquid fashion, or 4) trade at or above its publicly-posted net asset value. ML Wealth reserves the right to change at any time the selection of securities that it recommends if, in ML Wealth’s sole discretion, any one of those securities does not meet requirements for continued listing on the platform. Clients should be aware that changes in the selection of portfolios and models by ML Wealth’s investment management service may result in the sale of their existing holdings and may subject them to additional tax liability. ETFs may include certain expenses that can reduce their net asset values, and thus affect their performances and also affect a Client’s portfolio performance or an index benchmark comparison. The expenses may include management fees, custodian fees, and legal and accounting fees. ETF expenses may change from time to time at the sole discretion of the ETF issuer. For more information on ML Wealth portfolios, see the ML Wealth ADV. 

Performance Disclosures

Presently, advisory fees and commissions are not being charged by ML Wealth. Performance information includes the reinvestment of dividends and interest unless otherwise noted. Actual ML Wealth clients may experience different results from any hypothetical results shown. There is a potential for loss, as well as gain, that is not reflected in the hypothetical information portrayed. The hypothetical performance results do not represent the results of actual trading using client assets but were instead achieved by means of the retroactive application of a model designed with the benefit of hindsight. Investors should carefully review the additional information presented by ML Wealth as part of any hypothetical comparison. Any comparisons to indices are provided for illustrative purposes only. An index is a broadly diversified, unmanaged group of securities, which may include only large capitalization companies or companies of a certain size. Broadly based indices may be shown only as an indication of the general performance of the financial markets during the periods indicated. ML Wealth cautions investors that no index is directly comparable to the performance shown since each index has its own unique results and volatility, and such indices, if shown, should not be relied upon as an accurate comparison. 

Fee and Account Disclosures

ML Wealth does not charge a fee for assets under management. However, funded investment accounts are subject to an administrative fee of $1 per month (effective as of September 2020). ML Wealth’s affiliates are compensated, in full or part, through the payment of membership fees by the Client to a non-adviser entity owned by MoneyLion Inc.  For more information on fees see the ML Wealth ADV.  Client funds are held with an independent custodian.  ML Wealth relies on its brokerage partner to execute orders, and it monitors the quality of transactions to fulfill its obligation to seek best execution pursuant to regulatory requirements.

Tax Consequences Disclosures

ML Wealth does not represent in any manner that its advisory services for any of its products and/or services will result in any particular tax consequence for its clients. Clients should consult with their tax professional regarding the tax consequences of investing with ML Wealth and engaging in investing in the portfolio selected by ML Wealth.

Additional Information

Additional information with respect to ML Wealth and its offerings can be found in its Form ADV Brochure, located at www.moneylion.com/adv

Membership Agreement

Your access and use of certain services offered by MoneyLion and its affiliates and third-party providers are governed by the ML Plus LLC Membership Agreement. This is the current Membership Agreement. Please review it.

Revised Date:  March 17, 2021. If you have any comments, concerns or questions regarding our terms and conditions, please call 888-659-8244.

Источник: https://www.moneylion.com/terms-and-conditions/

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By using this website you agree to our Terms and Conditions and Privacy Policy. MoneyLion is a financial technology company, not a bank. RoarMoney℠ is powered by MetaBank®, N.A., Member FDIC

MoneyLion is a financial technology company, not a bank. RoarMoney℠ is powered by MetaBank®, N.A., Member FDIC

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Источник: https://www.moneylion.com/

Terms & Conditions

Welcome to MoneyLion!

Thanks for using our products and services.

Please carefully review the following rules that govern your use of our Site and also read our Privacy Notice regarding the information that you provide to us. These Terms and Conditions of Use (“Terms of Use”) apply to the World Wide Web site owned, operated, licensed, and controlled by MoneyLion Inc. (“MoneyLion”), including its related, affiliated, or subsidiary companies (collectively, the “Site”). This Site is the property of MoneyLion. By using this Site, you agree to these Terms of Use; if you do not agree, do not use this Site.

These Terms of Use hereby incorporate by reference specific terms, descriptions, conditions, limitations and exclusions relating to MoneyLion services that may be provided under each of its membership programs. These specific terms are set out under Support and the Frequently Asked Questions (“FAQ”) underlying each program. MoneyLion reserves the right at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes.

As long as you comply with these Terms of Use, MoneyLion grants you a personal, non-exclusive, non-transferable, limited license to enter and use the Site or the MoneyLion App and access its services including the opportunity to apply for a personal loan, access free credit scores, access free personal financial management tools, participate in the MoneyLion financial network, and redeem points for gift cards (the “Services”). This license to access the Site is for your own personal use and not for any commercial or business purpose (“Your License”).

Subject to applicable law, we reserve the right, in our reasonable discretion, to terminate Your License, your use of the Site, your user account or any Product provided to you (subject to the terms of product agreement) and to assert our legal rights with respect to content or use of the Site that we reasonably believe is, or might be, in violation of these Terms or the Terms of any MoneyLion Product.

MoneyLion provides an application for managing cash flow and other financial data. Please note that MoneyLion is not a credit repair company or credit services organization. We do not provide credit repair services to repair your credit profile or score. Our Services are meant only as an aid to assist you in organizing and managing your finances. All information is provided for educational use only. The Service is not intended to provide any legal, tax or financial advice. You acknowledge that your personal financial circumstances are unique, and that before any information you obtain through the Service is acted upon, you should obtain the advice of a financial advisor or other financial planning professional who is aware of your personal financial circumstances.

Privacy

Please review our Privacy Notice (which also governs your visit to our Site) to understand our practices. Additionally, by using the Site, you acknowledge and agree that Internet transmissions are never completely private or secure and that any message or information you send to the Site may be read or intercepted by others, notwithstanding our efforts to protect such transmissions.

Intellectual Property

This Site, the content, any materials downloaded, and all intellectual property pertaining to or contained on the Site (including but not limited to copyrights, patents, database rights, graphics, designs, text, logos, trade dress, trademarks and service marks) are owned by MoneyLion or third parties and all right, title and interest therein shall remain the property of MoneyLion and/or such third parties (collectively, the “Content”).

Electronic Communications

When you visit www.MoneyLion.com or you send emails to us, you are communicating with us electronically and you consent to receive communications from us electronically to the extent permissible by law. We will communicate with you by email or by posting notices on this Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing, to the extent permissible by law.

You agree that we may send emails to you, for the purpose of advising you of any changes or additions to this Site, changes to any of our products or services, or for such other purposes as we deem appropriate and as permissible by law. By utilizing our loans and services, you agree to our ESIGN consent and agree to receive disclosures and other information in electronic form. Please make sure to review the Consent to ESIGN and Electronic Communications below for further information about e-sign consent related to loan documents and other agreements.

Consent to ESIGN and Electronic Communications

This Consent to ESIGN and Electronic Communications (“E-Sign Consent”) constitutes your consent to receive disclosures, communications and other information in electronic form from MoneyLion Inc. (“MoneyLion”) and its affiliates and third-party providers, including MetaBank®, N.A. (“Meta”). This E-Sign Consent applies to all current and future communications related to your MoneyLion account and membership, loans you may take from affiliates of MoneyLion, the RoarMoney demand deposit account provided by MetaBank and other products and services available through the MoneyLion Site or App. 

“We”, “us” and “our” refers to MoneyLion, Meta and their affiliates. “You” or “your” refers to the person providing this consent. “Communications” means any membership agreements and other customer agreements, disclosures, privacy policies, bank account statements, transaction histories, loan applications, loan agreements, notices, responses to claims, fee schedules, and all other information in connection with your MoneyLion account and related products or services, including but not limited to information that we are required by law to provide to you in writing, such as Truth in Lending Act disclosures and tax forms.  

Consumer Consent:

Before completing any transaction with us, you will be asked to agree to this E-Sign Consent, which constitutes your agreement to the following:

  • We may provide disclosures required by law and any other information concerning your legal rights and duties and your account and related products and services to you electronically.
  • Your electronic signature on agreements and documents has the same effect as if you physically signed the document with a pen.
  • You will not contest the legal effectiveness, validity, enforceability or use of the electronically stored copies of any agreements electronically signed by you based on the fact that the terms were accepted electronically.
  • You have the hardware and software and other technology described in the “Minimum Requirements” section below necessary to receive, review, download and save any Communications sent electronically. 
  • You have an active email account and have provide us with correct and up-to-date information relating to that account.

This consent applies to any transaction undertaken through MoneyLion in the past, to all future disclosures and communications on your account, to all future transactions with us, and to other Communications that we provide to you electronically.

Your consent is effective immediately and will remain in effect until you tell us that you no longer agree to receive Communications electronically by sending us notice in the manner described in the “Withdrawing Consent; Paper Communications” section below.

Method of Delivery

We will provide Communications to you by posting them on the Site, by posting them in the App and/or by emailing you at your registered email address. You agree that you will be deemed to have received certain Communications when they are posted to a publicly available website. We may post documents and other Communications to the Site or App without providing notice to you. You agree to check the Site and App regularly, as you may have no other way to know the Communications have been delivered to you. It is your responsibility to keep your registered email address up to date so that we can communicate with you electronically. You can change your registered email address by calling MoneyLion customer service at 801-252-4427. You agree that any email address you provide may be used to provide you with Communications, and you agree to notify MoneyLion of any changes in your email address by notifying MoneyLion either in writing or via email at least five (5) days before the change. 

You agree that electronic delivery of Communications in any of the ways described in this E-Sign Consent will constitute good and effective delivery to you when posted or sent, regardless of whether you actually or timely receive or access the Communications. You also agree that we are not responsible for any delay or failure in your receipt of any email notice that is not caused by our failure to send such a notice to the email address you have provided for that purpose.

Minimum Requirements

To electronically receive, view and save or print the Communications, you must have a personal computer or mobile device with a connection to the internet that is equipped with the following, and an operating system that supports these requirements:

  • A current version of Google Chrome, Mozilla Firefox, Microsoft Internet Explorer, Safari or other internet browser that we support 
  • Adobe Acrobat Reader installed on your device or the ability to view Hyper Text Markup Language (HTML)
  • Either a printer, a hard drive or other storage device

We will provide you with notice of any significant change in the hardware or software requirements needed to access or retain Communications electronically.  Your continued use of our electronic services after receiving notice of updates to these requirements constitutes your acceptance of the changes and your reaffirmation of this E-Sign Consent.

Withdrawing Consent; Paper Communications 

Prior to creating a MoneyLion account, you may withdraw your consent to electronic disclosures by exiting the Site or the App. Additionally, you are free to withdraw your consent to receive electronic Communications at any time if you choose to. You may also request that we send you paper copies of Communications that the law requires us to provide to you. If at any time you wish to withdraw your consent or request paper copies of Communications, you can do so by submitting a request through the MoneyLion helpdesk which can be found at help.moneylion.com, contacting customer support by telephone at 801-252-4427 or writing to us at MoneyLion Inc., P.O. Box 1547, Sandy, UT 84091. You agree that if you withdraw your consent or request paper copies of Communications, we may close your MoneyLion account or otherwise restrict, revoke or terminate your account and your access to other products and services we provide, subject to the terms of any additional agreement we have with you. Such termination does not exterminate any obligations you may have to MoneyLion, Meta or their affiliates. To the extent permitted by law, we may also charge you a reasonable service charge for the delivery of paper copies of any Communication.

If you decide to withdraw your consent, the legal effectiveness, validity and/or enforceability of prior electronic Communications will not be affected.

Legal Effect

Your consent to this E-Sign Consent means that Communications we provide to you electronically shall have the same effect as if provided in paper form. A message alerting you that Communications are available electronically, provided that the Communications are made available electronically, shall have the same meaning as if we had provided them to you in paper form, regardless of whether you actually view them, unless you have withdrawn your consent pursuant this E-Sign Consent, prior to receiving such Communications.

Termination; Changes

You agree that we may modify or change the methods of disclosure described herein, and that we may send you Communications in paper form at our option, though we assume no obligation to do so. We will provide you with notice of any such modification as required by law.

Accounts

In order to access or use many of the features offered by MoneyLion or its affiliates in connection with the Services, you will be required to log-in to moneylion.com or the MoneyLion mobile application (the “App”) and create an account (your “Account”). The Services’ practices governing any resulting collection and use of your personal information are disclosed in MoneyLion’s privacy notice, located at https://www.moneylion.com/privacy-notice (the “Privacy Notice”). If you register for any Service that requires a password and/or username, then you will select your own password at the time of registration (or we may send you an e-mail notification with a randomly generated initial password) and you agree that:

  • You are eighteen years of age (19 in Alabama) and hold a valid U.S. Social Security Number;
  • You will not use a username (or e-mail address) that is already being used by someone else, that infringes the intellectual property or other right of any person or entity, or is offensive;
  • You will provide true, accurate, current, and complete information about yourself in connection with the registration process;
  • You are solely responsible for all activities that occur in connection with your Account, password, and username;
  • You are solely responsible for maintaining the confidentiality of your password and for restricting access to your Device so that others may not access any password-protected portion of the Services using your name, username, or password;
  • You will immediately notify MoneyLion of any unauthorized use of your Account, password, or username, or any other breach of security; and
  • You will not sell, transfer, or assign your Account or any rights associated therewith.

If any information that you provide, or if we have reasonable grounds to suspect that any information that you provide, is false, inaccurate, outdated, incomplete, or violative of these Terms of Use, any additional terms applicable to the Services, or any applicable law, then MoneyLion may suspend or terminate your Account with or without providing advance notice. You acknowledge and agree that MoneyLion also reserves the broad, general right to terminate or suspend your Account or to otherwise deny you access to it or its benefits in MoneyLion’s sole discretion, for any reason or no reason, with or without advance notice. These Terms of Use will continue to apply until your formal relationship with MoneyLion is terminated, either by you or by MoneyLion. If you choose to terminate your use of the Services, you may do so by calling 888-659-8244. Once your use of the Services is terminated, your ability to log in may be deactivated. If you terminate your use of the Services, you will remain obligated to pay all outstanding fees and other amounts owed, if any, relating to your use of the Services. If you have any questions or trouble terminating the use of the Services, you can contact customer support for assistance. MoneyLion may continue to maintain information about you after your use of the Services is terminated only to the extent necessary to comply with applicable laws, and only to further legitimate business needs as outlined in MoneyLion’s Privacy Policy.

All agreements and disclosures that you have entered into in connection with the Services govern your usage of both MoneyLion’s App and website.

Use of the MoneyLion App

You agree to use the MoneyLion App in accordance with these Terms of Use and any applicable usage rules of any third-party mobile telephone, tablet or other device (each a “Mobile Device”) or service provider or the third-party from whom you are downloading the MoneyLion App (the “App Venues”). Supported App Venues include iTunes and Google Play; other App Venues are NOT supported. It is your responsibility to review the terms and conditions of any App Venue and to determine what usage rules of such App Venue apply to you depending on (i) your Mobile Device, (ii) the method by which you downloaded the MoneyLion App, and (iii) the App Venue from which you downloaded the MoneyLion App.

MoneyLion may offer Services to you through the MoneyLion App. You acknowledge and understand that certain Services available to you through the MoneyLion App require data access or wireless internet capability, including, but not limited to, your ability to conduct financial transactions, to alter your portfolio or to view your account balances. You agree that you are responsible for data access or wireless internet charges that may be imposed by your Mobile Device service provider. The MoneyLion App is designed to be accessible on multiple types of Mobile Devices and operating systems. MoneyLion does not, however, make any representation or warrant that the MoneyLion App will be compatible with your particular Mobile Device, any specific operating system version of your Mobile Device, or any other hardware, software, equipment or device installed on, or used in connection with, your Mobile Device. You agree that your functional use of the MoneyLion App may be affected by or dependent upon your wireless connection and speed of your wireless service provider.

The functionality of the MoneyLion App could become disabled due to poor connections or speeds caused by your location or your wireless or internet service provider while conducting financial transactions. You agree that it is your responsibility to verify the status of any attempted transaction by reviewing your Account or by contacting MoneyLion Customer Support at 888-659-8244. You acknowledge and agree that MoneyLion, and its affiliates, agents and licensors shall not be liable to you for any losses, financial or otherwise, suffered by or arising out of or resulting from compatibility or inoperability problems or the failure of, or your failure to confirm, any attempted transaction.

In addition to your obligations under these Terms of Use, you acknowledge, understand and agree that your use of the MoneyLion App and your access to your Account through the MoneyLion App is governed by your account agreements with MoneyLion Inc., its affiliates, partners, or third parties (“Account Agreements”). By using the MoneyLion App or website, you agree that MoneyLion may send communications to your Mobile Device and collect information from your devices, as described in MoneyLion’s Privacy Notice. For instance, when accessing the MoneyLion App and our other Services through a Mobile Device, we may collect certain information about your Mobile Device and use of our Services, including your device identifiers (such as your Unique Device Identifier, Apple iOS IDFA or Android Advertising ID), the type of device you use and its operating system, information about other applications installed on your device (and, if you use an Android-based mobile device, how you use them – e.g., frequency and duration of use) and information about your use of our Services while using the Mobile Device. We may use such information, and share such information with relevant third-parties, to offer you promotions through various third-party providers of products or services, including for purposes of evaluating and providing you with the types of promotions that may be of interest to you or more relevant to you. Any unique device identifiers that we collect when you access or use our Services will be used only for advertising and analytics purposes.

Push Notifications (“Alerts”)

You agree to be contacted by MoneyLion, our agents, representatives, affiliates, about your account activity, balances, product offerings and other information, such as payment reminders or suspicious activity. When you consent to these Terms and Conditions, you are agreeing to receive Alerts through push notification(s). Receipt of Alerts may be delayed or prevented by factor(s) affecting your internet/phone provider or other relevant entities. MoneyLion is not liable for losses or damages arising from:

  • Non-delivery, delayed delivery, or the erroneous delivery of any Alert
  • Inaccurate Alert content.
  • Your use or reliance on the contents of any Alert for any purposes.

The information in any Alert may be subject to certain delays. Each Alert may not be encrypted and may include your name and information pertaining to your account(s). MoneyLion may terminate your use of Alerts at any time without notice. You may choose to discontinue receiving Alerts by updating your MoneyLion App notification preferences.

Links to Other Web Sites and Services

This Site contains links to outside services and resources (“Third-Party Content”), the availability and content of which MoneyLion does not control. Some Third-Party Content may be custom matched based on information provided by you to MoneyLion. We are not responsible for examining or evaluating, and we do not warrant the offering of these businesses or individuals or the content of their web sites. MoneyLion does not assume any responsibility or liability for the actions, products, and content of these and any other third-parties. MoneyLion does not guarantee that any service offered by Third-Party Content will be offered to you. MoneyLion may receive compensation from third-parties for referring you to the third-party or to their website. Any services that you obtain through Third-Party Content will be subject to the terms and conditions and Privacy Notice of the Third-Party Content. Any concerns regarding any such service or resource, or any link thereto, should be directed to the particular outside service or resource.

Credit Reports/Credit Scores

If a free credit score is offered to you, this report will carry no fee and is for your personal free use (MoneyLion will pay TransUnion on your behalf). For more information regarding our credit score access services and their applicable terms, please see our FAQ. You are also entitled by law to receive one free credit report from each of the national credit reporting agencies (Experian, Equifax, and TransUnion) during any twelve-month period. For more information on obtaining your free annual credit report from the national credit reporting agencies, visit AnnualCreditReport.com or the Consumer Financial Protection Bureau.

Personal Financial Management Services

To make full use of the Service you will need to link your account on the Service with accounts you maintain at third-party financial institutions which have records of your financial transaction history, such as bank accounts, savings accounts, and credit cards. By submitting information, data, passwords, usernames, PINs, other log-in information, materials and other content to MoneyLion through the Services, you are licensing that content to MoneyLion for the purpose of providing the Services. Third-party verified data vendors may use and store the content in accordance with this Agreement and our Privacy Statement. You represent that you are entitled to submit it to MoneyLion for use for this purpose, without any obligation by MoneyLion to pay any fees or be subject to any restrictions or limitations. By using the Services, you expressly authorize MoneyLion to access your Account Information maintained by identified third-parties, on your behalf as your agent. MoneyLion will submit information including usernames and passwords that you provide to log into the Site. You hereby authorize and permit MoneyLion to use and store information submitted by you to accomplish the foregoing and to configure the Services so that it is compatible with the third-party sites for which you submit your information. For purposes of this Agreement and solely to provide the Account Information to you as part of the Services, you grant MoneyLion a limited power of attorney, and appoint MoneyLion as your attorney-in-fact and agent, to access third-party sites, retrieve and use your information with the full power and authority to do and perform each thing necessary in connection with such activities, as you could do in person.

YOU ACKNOWLEDGE AND AGREE THAT WHEN MONEYLION IS ACCESSING AND RETRIEVING ACCOUNT INFORMATION FROM THIRD-PARTY SITES THROUGH VENDORS, MONEYLION AND ITS VENDORS ARE ACTING AS YOUR AGENT, AND NOT AS THE AGENT OF OR ON BEHALF OF THE THIRD PARTY THAT OPERATES THE THIRD-PARTY SITE.

You understand and agree that the Services are not sponsored or endorsed by any third-parties accessible through the Services. MoneyLion is not responsible for any payment processing errors or fees or other Services-related issues, including those issues that may arise from inaccurate account information. MoneyLion cannot always foresee or anticipate technical difficulties that may result in failure to obtain data or loss of data. MoneyLion is not responsible for the accuracy, timeliness, deletion, non-delivery or failure to store user data, communications, or personal settings. Account information obtained through third-parties is only as fresh as the time updated. Such information may be more up-to-date when obtained directly from the relevant third-party sites. You can refresh your Account Information through the Services as instructed in your account.

Credit Card Comparison Tool Disclosure

MoneyLion offers a credit card comparison tool/webpage (“Tool”). MoneyLion may receive compensation for referring you to a link from this Tool.  This compensation may impact how and where products appear on this Tool, including, for example, the order in which they may appear within listing categories.  Other factors, such as our own proprietary website rules and the potential likelihood of applicants’ credit approval may also impact how and where products appear on this Tool.  MoneyLion does not include the entire universe of available financial or credit offers. We will never provide third-parties with your credit report or credit score, but we may use your credit report, credit score and other relevant information that you provide to us while using the Services to match you with offers for financial products and services. It is always your choice whether or not to apply for an offered product or service.

Customer Data Usage

MoneyLion may use Customer data for (i) improvement of services; (ii) to the extent permitted by law to use, distribute, and disclose Aggregated Data; and (iii) for fraud screening, identity verification, and account information verification. MoneyLion will also disclose customer data to third parties as outlined in these Terms and Conditions.

MoneyLion Rewards Program

Terms and Conditions for the MoneyLion Rewards Program are available. 

Lion’s Share Loyalty Program

The Lion’s Share loyalty program provides MoneyLion members with opportunities and rewards based on engaging in membership-related activities. Click to view the Terms and Conditions for the Lion’s Share Loyalty Program. are available.

User Generated Content

You hereby grant MoneyLion a non-exclusive, transferable, unlimited, worldwide, irrevocable, sub-licensable and royalty-free license to publish, host, copy, distribute, modify, create derivative works from, reproduce, display, perform, transmit, process or otherwise use in any manner whatsoever and in all formats or distribution methods now known or developed hereafter, all or any portion of your User Content for the purposes of providing, optimizing, improving and promoting our Services. You agree this license includes the right to use your name, persona and likeness included in any User Content in connection with delivering the Services, without any obligation or compensation to you.

  • You agree this license includes the right for MoneyLion to publish your User Content in a searchable format that may be accessed by other users of the Services.
  • You further agree not to post, upload to, transmit, distribute, store, create or otherwise publish through the Services any of the following:
  • User Content that is libelous, defamatory, profane, obscene, pornographic, sexually explicit, indecent, lewd, vulgar, suggestive, violent, harassing, hateful, threatening, offensive, discriminatory, bigoted, abusive, inflammatory, invasive of privacy or publicity rights, fraudulent, deceptive or otherwise objectionable;
  • User Content that is illegal or unlawful, that would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party, or otherwise create liability or violate any local, state, national or international law;
  • User Content that may infringe or violate any patent, trademark, trade secret, copyright, or other intellectual or other right of any party;
  • User Content that contains or depicts any statements, remarks or claims that do not reflect your honest views and experiences;
  • Private information of any third-party including, but not limited to, addresses, phone numbers, email addresses, Social Security numbers or credit card numbers;
  • Unsolicited promotions, political campaigning, or commercial messages (SPAM) or any chain messages;
  • User Content designed to deceive or trick the user of the Services;
  • Viruses, corrupted data or other harmful, disruptive or destructive files or code, script or other software designed to automate any functionality on the Services; or
  • User Content that, in the sole judgment of MoneyLion, is objectionable.

Collection of Information

As part of MoneyLion‘s information collection process, we may detect additional bank accounts under the ownership of the consumer. MoneyLion may consider these additional accounts to be part of the application process.

Identity Verification

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. As a result, under our customer identification program, we must ask for your name, street address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents.

Customer Communications

Mobile Phone and Text CommunicationsYou authorize us and our assignees and the affiliates, agents, representatives, assigns and servicers/service providers of ours and our assignees (collectively, the “Messaging Parties”) to contact you using automatic telephone dialing systems, artificial or prerecorded voice message systems, text messaging systems and automated e-mail systems in order to provide you with information about the Services, including information about the Services, including upcoming payment due dates, missed payments and returned payments. You authorize the Messaging Parties to make such contacts using any telephone numbers (including wireless, landline and VOIP numbers) or e-mail addresses you supply to the Messaging Parties in connection with the Services, the Messaging Parties’ servicing and/or collection of amounts you have agreed to pay the Messaging Parties or any other matter. You understand that anyone with access to your telephone or e-mail account may listen to or read the messages the Messaging Parties leave or send you, and you agree that the Messaging Parties will have no liability for anyone accessing such messages. You further understand that, when you receive a telephone call, text message or e-mail, you may incur a charge from the company that provides you with telecommunications, wireless and/or Internet services, and you agree that the Messaging Parties will have no liability for such charges. You expressly authorize the Messaging Parties to monitor and record your calls with the Messaging Parties. You agree that this consent forms part of a bargained-for exchange. If you have the right to revoke text messages and calls to your cell phone or to receive artificial or prerecorded voice message system calls, you may exercise this right only by calling the Messaging Parties at 888-659-8244; or, to stop text messages, by replying “STOP” to any text message the Messaging Parties send you.

Telephone Recording.  You understand and agree that, subject to applicable law, Company Parties may monitor and/or record any of your phone conversations with any of their representatives for training, quality control, evidentiary, and any other purposes.  However, Company Parties are not under any obligation to monitor, record, retain, or reproduce such recordings, unless required by applicable law.

Site Security

Violations of system or network security may result in termination of account and civil or criminal liability.

Limitation of Liability

EXCEPT WHERE PROHIBITED BY LAW, NEITHER MONEYLION, NOR ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SUCCESSORS OR ASSIGNS OF EACH, SHALL BE LIABLE TO YOU FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, EVEN IF MONEYLION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.UNLESS OTHERWISE EXPRESSLY SET FORTH IN A WRITTEN AGREEMENT WITH YOU, MONEYLION‘S MAXIMUM LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THIS SITE, OR ITS CONTENT, WHETHER IN CONTRACT, TORT OR OTHERWISE SHALL BE LIMITED TO THE AMOUNT YOU PAID TO ACCESS THIS SITE.

Some jurisdictions do not allow limitations of liability, so the foregoing limitation may not apply to you.

Notice of Agreements Resolving Disputes and Arbitration

By using this site or any of the services provided by MoneyLion, you agree to be bound by the Agreements Resolving Disputes which includes the Arbitration Agreement (the “Agreement”) the full text of which are provided to you when you apply for or accept a loan or services from the lender or MoneyLion and are hereby incorporated into these Terms and Conditions by reference as if fully set forth at this point, and specifically includes the lender making the loan to you. This Agreement provides that all claims arising from or relating to use of the website, product, loan or service provided by the lender or MoneyLion must be resolved by binding arbitration if the person or entity against whom a claim is made elects to arbitrate the claim. Thus, if the person or entity against whom the claim is made elects to arbitrate the claim, then you will not have the following important rights:

  • You may not file or maintain a lawsuit in any court except a small claims court.
  • You give up your right to have a jury decide your claim.
  • You will not be afforded the procedural, pre-trial discovery, and appellate rights in an arbitration proceeding that you would enjoy in a court or judicial proceeding.
  • You may not join or participate in a class action, act as a class representative or a private attorney general or consolidate your claim with the claims of others.
  • You will have to pay certain fees in order to commence an arbitration proceeding, unless you ask us to pay those fees for you.

If you do not want to arbitrate all claims as provided in the Agreement, then you have the right to reject the Arbitration Provision by delivering a written notice to us at the Notice Address within thirty (30) days following the date of this Agreement.

Indemnity

By using the Site, you agree to indemnify and hold MoneyLion, its officers, directors, shareholders, predecessors, successors in interest, employees, agents, subsidiaries and affiliates, harmless from and against any and all losses, claims, damages, costs and expenses (including reasonable legal and accounting fees) arising out of or in any way connected with (i) your access to and use of the Service; (ii) your violation of any of the Terms and Conditions referenced herein, or any applicable law or regulation; (iii) your violation of any third-party right, including without limitation any intellectual property right, publicity, confidentiality, property or privacy right; or (iv) any disputes or issues between you and any third-party. MoneyLion reserves the right to assume or participate, at your expense, in the investigation, settlement and defense of any such action or claim.

Minors

This Site is not directed at individuals under the age of eighteen (18) or individuals under the age of nineteen (19) in the state of Alabama and MoneyLion does not knowingly collect personal information from any individual under the age of eighteen (18) or under the age of nineteen (19) in the state of Alabama at this Site.

Inactive Applications

Personal Loan applications are canceled after 7 days of inactivity. Inactivity is defined as any application that is incomplete and cannot be processed and has seen no follow up activity from the customer.

Severability

Any failure by MoneyLion to exercise any rights or enforce any of these Terms of Use shall not constitute a waiver of such rights or terms If any provision of these Terms of Use or their application in a particular circumstance shall be held by a court of competent jurisdiction to be contrary to law, such provision shall be changed and interpreted so as to best accomplish the objectives of the original provision to the fullest extent allowed by law. The remainder of these Terms of Use, or the application of such provision in other circumstances, shall not be affected thereby, and each provision hereof shall be valid and enforced to the fullest extent permitted by law. These Terms of Use constitute the entire agreement between you and MoneyLion with regard to your use of the Site, and any and all other written or oral agreements or understandings previously existing between you and MoneyLion with respect to such use are hereby superseded and cancelled.

Assignment

The User or Customer may not assign or delegate this Agreement or any of the terms or conditions hereunder, directly, indirectly, or otherwise without the written consent of the other, and any such purported assignment or delegation shall be void.

Law and Venue

This Site is located in the State of Utah. These Terms of Use and the relationship between you and MoneyLion shall be governed by the laws of the State of Utah without regard to its conflicts of law provisions. You agree to the personal jurisdiction by and venue in the state and federal courts in Utah and agree and consent that such courts are the exclusive forum for litigation of any claim or cause of action arising out of or relating to your use of this Site or the Content. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or relating to your use of this Site or the Content must be filed within one year after such claim or cause of action arose or be forever barred.

COOKIES

“Cookies” are small data files transferred by a website to your computer’s hard drive. MoneyLion or its service providers send cookies when you surf our site or sites where MoneyLion ads appear, make purchases, request or personalize information, or register yourself for certain services. Accepting the cookies used on our site, sites that are “powered by” another company on MoneyLion’s behalf, or sites where our ads appear may give us access to information about your browsing preferences, which we may use to personalize and enhance your experience. Cookies are typically classified as either “session” cookies or “persistent” cookies.
Session cookies do not stay on your computer after you close your browser.
Persistent cookies remain on your computer until you delete them, or they expire.
Generally speaking, web browsers automatically accept cookies by default. That being said, you can typically prevent cookies or selectively accept cookies by adjusting the preferences in your browser. If cookies are not accepted, there may be some features of our site that will not be available, and some Websites may not display properly. In most instances, however, a customer may refuse a cookie and still be able to navigate our website without issue.
A web browser is usually set to accept cookies automatically but can be changed to decline them. Information on how to adjust cookie preferences (e.g., preventing your browser from accepting new cookies, etc.) are located in the help and support section of your browser. In most cases, a visitor may refuse a cookie and still fully navigate our Website.
MoneyLion does not store passwords or any other information about a visitor in a cookie that would identify them, locate them, and determine their preferences or their financial activity. Aggregated customer information may help MoneyLion assess the performance of its website and develop strategies to maximize utility. This information may be provided to other companies, including but not limited to third-party advertisers. This information does NOT include any personal details that can be used to identify individuals.

Collection and Use of Bank Account Information

As part of our information collection and underwriting processes, in addition to any bank account information that you provide to us directly, we may receive information on additional bank accounts in which you have an ownership interest through third-parties. We may consider these additional accounts to be part of the application process and may use the information on these additional accounts in determining your eligibility for a loan or extension of credit, and as applicable criteria bearing on creditworthiness. By applying, you authorize us to use all information received as part of our scoring and underwriting processes, including all bank accounts in which you have an ownership interest for this purpose.

Plaid Technologies

MoneyLion uses Plaid Technologies, Inc. (“Plaid”) to gather End User’s data from financial institutions. By using our service, you grant MoneyLion and Plaid the right, power, and authority to act on your behalf to access and transmit your personal and financial information from the relevant financial institution. You agree to your personal and financial information being transferred, stored, and processed by Plaid in accordance with the Plaid Privacy Notice.

How long does MoneyLion keep personal information?

MoneyLion will maintain the information that is necessary to enable MoneyLion to provide the requested service and only for as long as it takes MoneyLion to provide any such requested service. MoneyLion may still need to keep personal details of customers to ensure that systems reflect your preferences even if a customer has chosen to opt out of allowing MoneyLion to use that customer’s personal details for marketing purposes.
The Bank Secrecy Act and other federal statutes require MoneyLion to maintain certain records for a minimum of five years.  MoneyLion may keep records of any transactions a customer enters into on the MoneyLion Website for a minimum of six years from the end of MoneyLion’s relationship with the customer. MoneyLion may keep other information about a customer only to the extent necessary to comply with applicable laws and to further legitimate business needs.

Disclaimers

MONEYLION DOES NOT WARRANT THAT ANY CONTENT ON THE SITE, DOCUMENT OR FEATURE OF THE SITE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED OR THAT YOUR USE OF THE SITE WILL PROVIDE SPECIFIC RESULTS.
THE CONTENT IN THIS SITE COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. THE SITE AND ITS CONTENT ARE DELIVERED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. ALL INFORMATION PROVIDED ON THE SITE IS SUBJECT TO CHANGE WITHOUT NOTICE. MONEYLION CANNOT ENSURE THAT ANY FILES, DOCUMENTS OR OTHER DATA YOU DOWNLOAD FROM THE SITE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES.
MONEYLION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
MONEYLION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. MONEYLION DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE SITE. MONEYLION DOES NOT VERIFY FOR ACCURACY ANY FINANCIAL INFORMATION PROVIDED TO US FROM THIRD-PARTIES. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE SITE AND ANY LINKED SITES. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY (INCLUDING YOUR COMPUTER SYSTEM USED IN CONNECTION WITH THE SERVICE) OR LOSS OF DATA THAT RESULTS FROM THE USE OF THE SERVICE OR THE DOWNLOAD OR USE OF SUCH MATERIALS OR CONTENT.SOME JURISDICTIONS MAY PROHIBIT A DISCLAIMER OF WARRANTIES AND THEREFORE THIS DISCLAIMER WOULD NOT BE APPLICABLE IN THOSE JURISDICTIONS. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION.YOUR SOLE REMEDY AGAINST MONEYLION FOR DISSATISFACTION, IS TO STOP USING THE SITE OR ANY SUCH CONTENT.

Advertiser Disclosure

Some of the offers that appear on this Site are from companies from which MoneyLion may receive compensation. This compensation may impact how and where products appear on this Site, including, for example, the order in which they may appear within listing categories. MoneyLion does not include all products or offers available in the marketplace. It is always your choice whether or not to apply for an offered product or service and we will never submit an application for a financial product or service on your behalf without your express consent. For further information, please refer to our Privacy Notice and Terms and Conditions.

Consumer Credit Inquiry and Reporting Agreement

I authorize MoneyLion Inc., agents, contractors, employees, successors, assigns and affiliates (collectively, “MoneyLion”) to contact any persons or companies, including credit reporting agencies, to verify information MoneyLion may require now, and in the future, while attempting or providing financial, investment and credit services for or to me or collecting any debt due. I also authorize and consent to MoneyLion using such information for other purposes, including obtaining applicable criteria bearing on my creditworthiness, to administer any loan or account I may obtain, for other credit-related purposes connected with any loan or account I may obtain or maintain, to offer other products and services, and for any other uses and purposes permitted by law. MoneyLion may make inquiries and requests and receive credit reports, including credit history and standing, from time to time pertaining to me from any consumer credit reporting agency. I understand, acknowledge and agree that MoneyLion’s inquiries concerning my credit history and standing, and requests to receive credit reports, may appear on my credit report and may affect or impact my credit score. I agree that information concerning any loan or extension of credit I receive may be reported to consumer credit reporting agencies. Late payments, missed payments or other defaults may be reflected in my credit report. Nothing herein contained shall require MoneyLion to extend credit to me.
I acknowledge and agree that I have the right to obtain a copy of my credit report from a consumer reporting agency, that I may be charged a reasonable fee, and that I have a right to dispute inaccurate information by contacting the consumer reporting agency directly.

California Consumer Notice of Rights

If you are a victim of identity theft and provide to a Credit Reporting Agency (CRA) a copy of a valid police report or a valid investigative report made by a Department of Motor Vehicles investigator with peace officer status describing your circumstances, the following shall apply:

  • You may request that any information listed on the report as allegedly fraudulent be blocked so that it cannot be reported. The CRA must promptly notify you if the information is blocked.
  • Information may be unblocked, based upon a preponderance of evidence. The permanently blocked information shall be unblocked if the information was blocked due to a material misrepresentation of the facts by you or fraud, or if you agree that the information is blocked in error, or if you knowingly obtained possession of goods, services, or moneys as a result of the blocked transactions. The CRA must promptly notify you if the information is unblocked.

For more information about the steps to take to set up an alert, credit reports, or report identity theft contact:

  • Equifax: 1-800-525-6285 or www.equifax.com P.O. Box 740256 Atlanta, GA 30374
  • Experian: 1-888-397-3742 or www.experian.com P.O. Box 9554 Allen, TX 75013
  • TransUnion: 1-800-680-7289 or www.transunion.com P.O. Box 2000 Chester, PA 19022-2000

Notice to Texas Residents

MoneyLion of Texas LLC is licensed and examined under the laws of the State of Texas and by state law is subject to regulatory oversight by the Office of Consumer Credit Commissioner. Any consumer wishing to file a complaint against MoneyLion should contact the Office of Consumer Credit Commissioner through one of the means indicated below: In Person or U.S. Mail: 2601 North Lamar Boulevard, Austin, Texas 78705-4207. Telephone No.: (800) 538-1579. Fax No.: (512) 936-7610. E-mail: [email protected] Website: www.occc.state.tx.us.

MoneyLion Loans

Plus and Credit Builder Plus loans are a feature of the MoneyLion Plus membership program and are made by licensed or exempt subsidiaries of MoneyLion Inc. See Licensing & Brochures for specific information and the specific terms in the loan documents.

ML Wealth Disclosures

General Disclosures

MoneyLion Inc. operates a website at www.moneylion.com and/or mobile applications (“Site” (which includes our blog), or “App”), and its subsidiary ML Wealth, LLC (“ML Wealth”) is registered with the Securities and Exchange Commission under the Investment Advisers Act of 1940, as amended. SEC registration does not imply a certain level of skill or training. This communication and all data are for informational purposes only and do not constitute a recommendation to buy or sell securities. The value of your investment will fluctuate over time and you may gain or lose money and each user’s investment results can vary based on their specific account holdings. ML Wealth does not provide individualized or specialized investment advice, financial planning, tax, estate or retirement planning to its clients. Advisory services are only provided to investors who become ML Wealth Clients (“Clients”) pursuant to a written Investment Advisory Agreement. ML Wealth’s Form ADV Brochure is available at the wealth form page. PAST PERFORMANCE IS NO GUARANTEE OF FUTURE RESULTS, AND ANY EXPECTED RETURNS OR HYPOTHETICAL PROJECTIONS USED FOR ILLUSTRATIVE PURPOSES MAY NOT REFLECT ACTUAL FUTURE PERFORMANCE. FURTHERMORE, PAST RETURNS MAY REFLECT THE PERFORMANCE OF ASSETS FOR A FINITE TIME, OR DURING A PERIOD OF EXTREME MARKET ACTIVITY. ALL INVESTMENTS INVOLVE RISK AND MAY LOSE MONEY. There can be no assurance that the portfolio of securities recommended for you will meet or exceed the projected performance illustrated on the Site or App, or achieve the expected result.

ML Wealth Process

ML Wealth, LLC offers an automated internet-based investment service providing access to affordable, professional portfolio management. Each Client’s portfolio is created to be in alignment with such Client’s stated risk preferences or the allocation the client chooses. For additional details on the ML Wealth investment offerings and how investment allocations are determined, see the ML Wealth ADV. 

Securities and ETF Selection and Performance Disclosures

The securities allocated in ML Wealth Client accounts are exchange-traded funds (“ETFs”), which are investment funds traded on stock exchanges. Although ML Wealth identifies ETFs with criteria such as but not limited to high liquidity, low expenses, and low tracking error in mind,this selection process does not guarantee the quality of a particular ETF or that it will 1) be profitable, 2) properly track any comparable index, 3) trade in a liquid fashion, or 4) trade at or above its publicly-posted net asset value. ML Wealth reserves the right to change at any time the selection of securities that it recommends if, in ML Wealth’s sole discretion, any one of those securities does not meet requirements for continued listing on the platform. Clients should be aware that changes in the selection of portfolios and models by ML Wealth’s investment management service may result in the sale of their existing holdings and may subject them to additional tax liability. ETFs may include certain expenses that can reduce their net asset values, and thus affect their performances and also affect a Client’s portfolio performance or an index benchmark comparison. The expenses may include management fees, custodian fees, and legal and accounting fees. ETF expenses may change from time to time at the sole discretion of the ETF issuer. For more information on ML Wealth portfolios, see the ML Wealth ADV. 

Performance Disclosures

Presently, advisory fees and commissions are not being charged by ML Wealth. Performance information includes the reinvestment of dividends and interest unless otherwise noted. Actual ML Wealth clients may experience different results from any hypothetical results shown. There is a potential for loss, as well as gain, that is not reflected in the hypothetical information portrayed. The hypothetical performance results do not represent the results of actual trading using client assets but were instead achieved by means of the retroactive application of a model designed with the benefit of hindsight. Investors should carefully review the additional information presented by ML Wealth as part of any hypothetical comparison. Any comparisons to indices are provided for illustrative purposes only. An index is a broadly diversified, unmanaged group of securities, which may include only large capitalization companies or companies of a certain size. Broadly based indices may be shown only as an indication of the general performance of the financial markets during the periods indicated. ML Wealth cautions investors that no index is directly comparable to the performance shown since each index has its own unique results and volatility, and such indices, if shown, should not be relied upon as an accurate comparison. 

Fee and Account Disclosures

ML Wealth does not charge a fee for assets under management. However, funded investment accounts are subject to an administrative fee of $1 per month (effective as of September 2020). ML Wealth’s affiliates are compensated, in full or part, through the payment of membership fees by the Client to a non-adviser entity owned by MoneyLion Inc.  For more information on fees see the ML Wealth ADV.  Client funds are held with an independent custodian.  ML Wealth relies on its brokerage partner to execute orders, and it monitors the quality of transactions to fulfill its obligation to seek best execution pursuant to regulatory requirements.

Tax Consequences Disclosures

ML Wealth does not represent in any manner that its advisory services for any of its products and/or services will result in any particular tax consequence for its clients. Clients should consult with their tax professional regarding the tax consequences of investing with ML Wealth and engaging in investing in the portfolio selected by ML Wealth.

Additional Information

Additional information with respect to ML Wealth and its offerings can be found in its Form ADV Brochure, located at www.moneylion.com/adv

Membership Agreement

Your access and use of certain services offered by MoneyLion and its affiliates and third-party providers are governed by the ML Plus LLC Membership Agreement. This is the current Membership Agreement. Please review it.

Revised Date:  March 17, 2021. If you have any comments, concerns or questions regarding our terms and conditions, please call 888-659-8244.

Источник: https://www.moneylion.com/terms-and-conditions/

US mobile bank MoneyLion raises $100 million at ‘near unicorn’ valuation

There’s a new fintech startup in the U.S. that is inching closer to unicorn status. New York City-headquartered MoneyLion, which provides customers both financial advice and access to loans and other services, said today it has raised $100 million in a new round to accelerate its growth in the U.S. market.

The Series C round for the six-year-old startup was led by Edison Partners and Greenspring Associates, MoneyLion said. MetaBank and FinTech Collective also participated in the round, while Capital One made a strategic investment.

MoneyLion also raised $60 million in venture capital and debt in Q2 2018, a spokesperson told TechCrunch. This was not previously disclosed. This means MoneyLion has raised more than $200 million to date, with its current round valuing the startup at nearly $1 billion, a person familiar with the matter said.

MoneyLion, which describes itself as a mobile bank, operates a part lending, part savings and part wealth management app. The all-in-one platform allows users to connect all their bank accounts and credit cards and receive personalized advice on how to better spend their money and also secure loans from within the app.

The startup makes most of its money from subscription services — that cost $19.99 per month — it sells to consumers, Dee Choubey, founder and CEO of MoneyLion, told TechCrunch in an interview. The subscription offering bundles banking, core investment management and access to financing.

Choubey didn’t say how many subscribers MoneyLion has, but noted that more than 5 million customers use the app. This includes free users, who are able to access some core banking features at no cost.

MoneyLion will use the new capital to refine its subscription offerings, finance model and add new features to keep its existing users enticed to the platform, Choubey said. Last year, the app bandied out over $12 million in cashback rewards to its members, and 70% of its users saw their credit score climb up by 30 points.

“You will see us investing heavily in broker dealer capabilities, training capabilities and stock investing capabilities. We think of ourselves approaching financial services just like Netflix approaches content. We want to keep users hooked to the platform,” he said.

In an interview with TechCrunch, Chris Sugden, managing partner at Edison Partners, said MoneyLion has focused on bringing the entire bank offerings to its platform in the last year. And this “comprehensive, bundling, first-class opportunities around banking and financial literacy” for customers is what attracted him to the startup, he said.

Choubey declined to share the company’s revenue, saying the startup is in “hypergrowth stage.”

As traditional banks make slow moves to help the growing financial needs of their customers, a growing number of fintech startups have emerged over the years across the globe to fill the gap. In many parts of the world, including the U.S., “neo banks” are helping small and medium-sized businesses automate their finances and access many additional features.

A similar trend is on display on the consumer-facing side.

On some fronts, MoneyLion competes with a handful of players such as Chime, another mobile bank that raised $200 million earlier this year; investment service Acorn, which has more than 3.5 million users; and online money lender SoFi, which quietly raised $500 million two months ago.

Источник: https://techcrunch.com/2019/07/22/us-mobile-bank-moneylion-raises-100-million-at-near-unicorn-valuation/

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Источник: https://www.businessinsider.com/clusterstock
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MoneyLion is a financial technology company, not a bank. RoarMoney℠ is powered by MetaBank®, N.A., Member FDIC

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Credit Building ThatActually Works4

  • Credit builder loan up to $1,000
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We believe you should bank of america annual interest rate savings account from your money

We believe youshould get morefrom your money

8.7M

hard working Americans engaged with*

100k

over 100k 5 star reviews**

$250M+

in bank fees saved5

moneylion customer support MoneyLion has been such a wonderful experience. I really recommend anyone that need some quick extra cash to use MoneyLion.

I’ve had MoneyLion for years and honestly it’s the best one stop shop for all my financing needs with quick and easy loans, credit tracking and fast cash!

Great app!!! MoneyLion helped me out with everything I needed!! I give it 10 stars**********!!!

I have nothing but good experiences since I started using this app. all deposits received come in immediately in most cases and paychecks are deposited 2 days earlier than normal banks. Very happy and impressed this far. Thank you.

I love MoneyLion!! It is so helpful and the instacash is so nice!! Specially when you have a ruff week it comes in handy!!

Forbes

Named one of the most innovative fintech companies in 2020

finnovate

2019 Best digital bank of the year

CNN

"Here's the idea: bring the same methods that the big sharks use to build wealth, to everyone."

Источник: https://www.moneylion.com/

US mobile bank MoneyLion raises $100 million at ‘near unicorn’ valuation

There’s a new fintech startup in the U.S. that is inching closer to unicorn status. New York City-headquartered MoneyLion, which provides customers both financial advice and access to loans and other services, said today it has raised $100 million in a new round to accelerate its growth in the U.S. market.

The Series C round for the six-year-old startup was led by Edison Partners and Greenspring Associates, MoneyLion said. MetaBank and FinTech Collective also participated in the round, while Capital One made a strategic investment.

MoneyLion also raised $60 million in venture capital and debt in Q2 2018, a spokesperson told TechCrunch. This was not previously disclosed. This means MoneyLion has raised more than $200 million to date, with its current round valuing the startup at nearly $1 billion, a person familiar with the matter said.

MoneyLion, which describes itself as a mobile bank, operates a part lending, part savings and part wealth management app. The all-in-one platform allows users to connect all their bank accounts and credit cards and receive personalized advice on how to better spend their money and also secure loans from within the app.

The startup makes most of its money from subscription services — that cost $19.99 per month — it sells to consumers, Dee Choubey, founder and CEO of MoneyLion, told TechCrunch in an interview. The subscription offering bundles banking, core investment management and access to financing.

Choubey didn’t say how many subscribers MoneyLion has, but noted that more than 5 million customers use the app. This includes free users, who are able to access some core banking features at no cost.

MoneyLion will use the new capital to refine its subscription offerings, finance model and add new features to keep its existing users enticed to the platform, Choubey said. Last year, the app bandied out over $12 million in cashback rewards to its members, and 70% of its users saw their credit score climb up by 30 points.

“You will see us investing heavily in broker dealer capabilities, training capabilities and stock investing capabilities. We think of ourselves approaching financial services just like Netflix approaches content. We want to keep users hooked to the platform,” he said.

In an interview with TechCrunch, Chris Sugden, managing partner at Edison Partners, said MoneyLion has focused on bringing the entire bank offerings to its platform in the last year. And this “comprehensive, bundling, first-class opportunities around banking and financial literacy” for customers is what attracted him to the startup, he said.

Choubey declined to share the company’s revenue, saying the startup is in “hypergrowth stage.”

As traditional banks make slow moves to help the growing financial needs of their customers, a growing number of fintech startups have emerged over the years across the globe to fill the gap. In many parts of the world, including the U.S., “neo banks” are helping small and medium-sized businesses automate their finances and access many additional features.

A similar trend is on display on the consumer-facing side.

On some fronts, MoneyLion competes with a handful of players such as Chime, another mobile bank that raised $200 million earlier this year; investment service Acorn, which has more than 3.5 million users; and online money lender SoFi, which quietly raised $500 million two months ago.

Источник: https://techcrunch.com/2019/07/22/us-mobile-bank-moneylion-raises-100-million-at-near-unicorn-valuation/

Contact MoneyLion Customer Service

MoneyLion Phone Numbers and Emails

Customer Service:

  • (888) 659-8244
  • (212) 905-4948

MoneyLion Emails:

Complaints/ Feedback

Debt Consolidation

Legal

MoneyLion Contact Information

Corporate Office Address:

MoneyLion, Inc.

30 West 21st Street, 9th Floor

New York,New York10010-6905

United States

Other Info (opening hours):

Phone Hours

Banking

8 am to 7 pm ET on Monday - Friday

10 am to 5 pm ET on Saturdays

Lending and Investment

9 capital one auto bill pay login to 7 pm ET from Monday - Friday

Online Support Hours

All Products

8 am to 8 pm ET on Monday - Friday

10 am to 5 pm ET on Saturdays and Sundays

Edit Business Info

MoneyLion Rating Based on 677 Reviews

Rating details

Product or Service Quality

Rating Details

Product or Service Quality

Privacy and Data Security

Discounts and Special Offers

Diversity of Products or Services

Close

All 1.5K MoneyLion reviews

Summary of MoneyLion Customer Service Calls

12.8K TOTAL
CALLS

04:33 AVG CALL
DURATION

10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call MoneyLion Customer Service?

Account Question:

  • “Account” moneylion customer support
  • “Check balance”
  • “I am locked out of my account”

Product/ Service Question:

  • christmas tree in the park san jose “Loan” moneylion customer support
  • moneylion customer support “I am trying to repay my loan but the system will not accept my new address”
  • “I asked for a loan they took it back before I could spend it and saying I owe them for it”

Payments and Charges Question:

  • “Deposit cash in account”
  • “Transaction History”
  • “To Dispute transaction”

Request for Information Question:

Activation/ Cancellation Question:

  • “Cancel account”
  • “Cancel my subscription”
  • “Would like to cancel a transfer made to my investment account”

Cards Question:

  • walmart money card number “Card Balance”
  • “My card was stole and they changed my login and password and i also have change my email”
  • “I lost my card”

Employment Question:

  • “Payoff”
  • “To pay off a debt”
  • “Unemployment benefits”

Shipping and Delivery Question:

  • “Have not received my card”
  • “I didn't receive the 100 dollar”
  • “Proved instacash never received keeps charging card”

Website/ Application Question:

  • “App issues”
  • moneylion customer support “Mistake was made on application”
  • “I'm having issues with my mobile application Im”

Refund Question:

  • “Refund on chargeback”
  • “Need refund”
  • “My refund”

Return/ Replace Question:

  • “Change address”
  • “I have a return that is pending on an old debit card that I had to cancel I want to get either a check issued or I want to get the return put onto my new debit card”
  • moneylion customer support “Replacement card”

Staff Question:

  • “To speak with the customer service”
  • “Need to speak to a customer service representative”
  • “Need to speak to customer service rep”

Other Question:

  • “Cant loggin into app”
  • “Operater”
  • “Instcash”

About

Top MoneyLion Services

Customer Care, Loan, Membership

Top MoneyLion Products

Account, Mobile Application, Checking Account

MoneyLion Pros and Cons

Pros: At first glance it looks amazing until u join, No pros, First it looks very promissing, Ease of opening accounts, Easy way to get a loan

Cons: Customer service, Trying to speak to a live person, Lack of service, Not being able to speak with someone, Customer service horrible

Related Companies

LionPay, Fit Money, LionLoans

Summary

MoneyLion, Inc. is a finance company which owns and operates consumer lending platform. It was founded by Chee Mun Foong, Adam Green, and Diwakar Choubey in 2013. The headquarters is based in Sandy, Utah, United States. There are also offices in San Francisco, New York, Salt Lake City, and Kuala Lumpur, Malaysia. MoneyLion platform helps customers to control personal finances through free spending, saving and credit tracking tools, and smarter credit products. The company offers loans from $1,000 to $35,000 for a term up to 36 months. There is a free MoneyLion: Give Your Wallet a Boost application for mobile devices with Android and Apple operating systems.

MoneyLion reviews and complaints

MoneyLion is ranked 228 out of 2438 in Financial Services category

Payment Methods

VISAMasterCard

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Источник: https://moneylion.pissedconsumer.com/customer-service.html

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www.PissedConsumer.com (the “Site”, “We”, “Us”, “Our”) is an online forum created to help keep consumers informed.

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At present, We do not remove the existing accounts created on the Site. If You wish to create a new account, You may do it at any time. We do not offer You the opportunity to edit prior posts. If You wish to request removal of a prior post, You need to submit a Notarized Letter, a Court Order or participate in an LVP. You shall acknowledge that the same rules apply to removal of cross-posts of Your posts from Our pages in any and all social networks. For more moneylion customer support regarding removal of information please visit Our FAQ.

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We are a provider of the Site, which is an interactive computer service as those terms are defined under Section 230 of the Communications Decency Act. Thus, we will not be treated as the publisher or speaker of any tortious content posted to the Site.

While We do not and cannot review every message posted by users of the Service, and are not responsible for any content of these messages, We reserve the right, but are not obligated, to delete or remove profanity, obscenities, threats of physical violence or damage to property, and private financial information such as social security numbers and credit card information.

In the event you notice any such information on the Site, please report it using the “Report” button located in the bottom right-hand corner under all reviews or contact Our customer service department at: [email protected]

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Except as provided otherwise in its privacy policy, We will keep confidential all information supplied by You to Us, and shall use or disclose such information only for the purposes for which such information was collected, or as required by moneylion customer support. For more information please see Our Privacy Policy which shall be construed as an integral part of this Agreement.

By posting information or content to any public area of the Site, You agree and acknowledge that you can be offered to share Your personal experience and/or opinions with Us while being recorded. You also agree and acknowledge that by accepting such an offer You agree with and consent to the provisions of the Release of Liability and Indemnity Agreement.

7. Disclaimer of Warranty

We provide the Services on an "as is" basis and grant no warranties of any kind, express, implied, statutory, in connection with the Site or the Services, or in connection with any communication with Us or Our representatives, or otherwise with respect to the Site. We specifically disclaim any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site’s connection to the Internet will be secure, uninterrupted, always available, or error-free, or will meet Your requirements, or that any defects in the Site will be corrected.

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Certain jurisdictions limit the applicability of warranty disclaimers and limitations of liability so the above disclaimers of warranty and limitations of liability may not apply to You.

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You agree that Nevada law (regardless of conflicts of law principles) shall govern this Agreement, that any dispute arising out of or relating to this Agreement shall be subject to the exclusive venue of the federal and state courts in the State of Nevada, and that You submit to the exclusive jurisdiction of the federal and state courts in the State of Nevada in connection with the Site or this Agreement. This Agreement, accepted upon registering on the Site or submitting a post, contains the entire agreement between You and Us regarding the use of the Site. Unless otherwise explicitly stated, the Terms will survive termination of Your registration with the Site. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect.

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Источник: https://help-center.pissedconsumer.com/top-12-questions-to-moneylion-customer-service/

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