watch the videoKCAL TV-9 LA: Garden Grove Family Stuck With $4,400 Water Bill That Claims Use of 50 Pools Worth
OC Family On The Hook For $4,400 Bill Claiming They Used Equivalent Of 50 Swimming Pools’ Worth Of Water
GARDEN GROVE (CBSLA) – The Do family lives in a modest single-family home in Orange County.
Their backyard is all artificial turf. Every two months, they get a water bill from the city of Garden Grove. The bill hovers around $80 for a two-month billing cycle.READ MORE: After Hitting Record High, LA County Gas Price Drops For 8 Straight Days
But in March, they got quite the shock when a bill came in the mail charging them more than $4,000 for 760,000 gallons of water usage.
“We are a garden grove water bill pay online of three, just my wife, myself and my son,” said Luke Do. “We don’t have a swimming pool.”
The meter was installed in 2008. For the lifetime of that meter it logged 650,000 gallons – meaning the Do family is accused of using 100,000 more gallons of water in two months than the home had used over 12 years.
“Put that number in perspective, an average swimming pool holds about 15,000 gallons of water, so we are talking about 50 swimming pools,” garden grove water bill pay online said.
Initially, the city did offer to run tests on the meter, and to replace it. But then Do says “they got the test results back, and there was nothing wrong with the meter and that I am responsible for the entire amount.”
They had a leak detection agency come out and the independent company garden grove water bill pay online no leaks – meaning they are now on the hook for the $4,000 bill.READ MORE: Man Attacked During Possible Early Morning Robbery Outside Brentwood Hotel
All the city has agreed to is a “payment plan”, but the family says it’s not enough.
“We are struggling financially like everyone else during this pandemic and now we have to worry about this bill and having to pay for it,” said Do.
He filed a complaint with the California Public Utilities Commission, but the regulatory agency wrote back that it doesn’t have jurisdiction over municipal water agencies like Garden Grove.
Jamie Court, president of Consumer Watchdog, says the family still has options.
“You can actually go to small claims court, and most of the time if you document and go up the chain of command, you will find someone to help, even if you have to go to the mayor,” said McCourt.
After the city replaced the meter, the Do’s are back to their normal water usage, but the city won’t budge on the bill.
“I feel very helpless because they are a public utility and we have to go through them for water and now, if we don’t pay this bill they can cut us off so we have our hands tied,” Do said.MORE NEWS: New COVID Testing Protocols Take Effect For International Arrivals At LAX
A city spokesperson told CBSLA’s Kristine Lazar they’ve had the meter tested by the manufacturer and a third party and they have all confirmed the meter was not faulty and the reading was accurate. All they are offering is a payment plan with no late fees.
Welcome to Republic Services
We'll handle it from here.®
Republic Services, Inc. (NYSE: RSG) is an industry leader in U.S. recycling and non-hazardous solid waste disposal.
Through our collection companies, transfer stations, recycling centers and landfills, we focus on providing effective and reliable environmental services and solutions to make proper recycling and waste disposal effortless for our 14 million customers.
We are committed to the preservation of a Blue Planet®. a cleaner, safer and healthier world where people thrive – not just for today, but for generations to come. Republic Services is experienced in meeting sustainability requirements and committed to providing environmentally responsible solutions to meet current and future market recycling and solid waste needs.
Our website access is limited to locations within the United States. Below you will find links to websites accessible to locations outside of the United States.
Thank you for your interest in Garden Grove High School.
Please make sure you confirmed that your address is within the Garden Grove High School boundaries by entering it on the “FIND YOUR SCHOOL” map at: Find Your School.
*Addresses outside the GGHS boundaries must have an approved Transfer on file with Student Services at the District Office. More information regarding transfers can be found here.
To pre-enroll your student, please garden grove water bill pay online the instructions below:
- Log onto the GGUSD website at GGUSD.us and complete the online “New Student Enrollment” process (Select PARENTS à RESOURCES à NEW STUDENT ENROLLMENT).
- When you have completed STEP 1 (Aeries Online application) you will need to submit the following documents to the school:
- Birth Garden grove water bill pay online Records (*if records are from out of the country they MUST BE transcribed by a U.S. medical office)
- Report Card or Unofficial Transcript from previous school
- IEP/Special Education Documents (if applicable)
- Parent/Guardian Photo ID
- Proof of Address (Proof is the responsibility of the Parent/Guardian). Items submitted MUST BE in Parent/Guardians name and DELIVERED by US Mail.
OPTION 1:Present ONE of the following items to verify your name and address: Deed to Home · Mortgage Escrow Paperwork · Property Tax Bill · Tax Return · Correspondence from Social Worker or other Government Agency
Present TWO of the following items to verify your name and address: Electric Bill · Gas Bill · Water Bill · Cable Bill · Automobile Insurance
G. Complete and return the enclosed Student Health Survey and New Student Enrollment forms
The Guidance Office is open Monday – Friday. Registrations are processed between 7:30a – 3p. Please feel free to contact the Guidance Office with any questions or concerns at (714) 663-6175.
Welcome to the Argonaut family!
Guidance Office Secretary
Call 714-632-1317 Today to Request Service in Garden Grove, CA!
Keeping your home comfortable throughout the year can often feel much easier at some times than at others. Our services and systems can keep the environment in your home within the ideal range you are looking for. Whether the climate outside is hot and muggy or cold and windy, you can rely on Avis Home Solutions to keep your home climate the way you want it to be. Come to us for your services for air conditioning, heating, and indoor air quality systems for your home in Garden Grove, CA, and the surrounding areas.
Let’s be honest, our part of California can get hot during the summer–to the point where spending time outside of the home simply isn’t enjoyable. Keeping your home cool during our annual td bank job application form is important, to say the least. Whether you have a central AC, ductless ACs, or another type of system, you can come to us for all of the air conditioning services you may need.
Contact the experts on our team to provide you with ideal home comfort all year long.
Pay My Utility Bill
Important notice to customers: Be alert to scam emails. The City of Vancouver Utility will NEVER ask you to download your invoice.
Just click on this secure web link - At Your Service WebUtility site - to pay your City of Vancouver Water/Sewer bill. It's quick and easy.
You will need your Utility account number along with your credit or debit (ATM) card or bank account information. There's no additional fee for using this online service.
For the garden grove water bill pay online information on other Utility Customer Services, visit the Main Customer Center webpage here:www.cityofvancouver.us/AtYourService.
Please note: Due to general maintenance, online payments may be unavailable between 1 - 1:30 a.m. Monday through Saturday, and 12:15 a.m. - 2:15 a.m. Sunday.
Keeping your information secure:
Your security is critical to the City of Vancouver. When you enter your account number and address and click Make Payment, your Utilities Payment page will appear, and you will see a "lock” icon at the top or bottom of the page, signifying a secured site. City of Vancouver data is secured using industry standard methods to protect from any unauthorized access. All payment transactions are encrypted at each step. The City of Vancouver does not retain credit card or checking account numbers for payments made through the Internet nor the Automated Voice Response telephone system. Please close the browser page when you have completed making an online payment.
More info about ways to pay
Pay in Person:
Utility Customer Services Offices, 2323 General Anderson Rd.,east side, south of Fourth Plain Boulevard. Garden grove water bill pay online from 8 a.m. to 5 p.m. Monday, Tuesday, Thursday and Friday, and 9 a.m. to 5 p.m., Wednesday, except holidays. Full customer service, including billing and account assistance.
- Vancouver City Hall, 415 W. Sixth St. Available 8 a.m. to 5 p.m. Monday, Tuesday, Thursday and Friday; 9 a.m. to 5 p.m. Wednesday. Except holidays. Payments only.
Pay using a Drop Box:
- 2323 General Anderson Rd. Drop box is located directly in front of building next to gate.
- 415 W. Sixth St. Drop box is located in City Hall lobby and south side, behind City Hall.
Note: Please enclose bill payment stub with your check and leave sufficient time for payment to be received.
Pay by U.S. Postal Service mail: Enclose the bill payment stub with your check and mail to: City of Vancouver Utility Services, PO Box 35195, Seattle, WA 98124-5195. Please allow five (5) business days for delivery. More information is available by clicking here.
If you have additional questions about your bill, payment options or your account, please call 360-487-7999 during office hours or send an e-mail to [email protected] Please include your account number or service address so garden grove water bill pay online can better assist you.