green dot bank phone number live person

I really like that I can just go on my phone and slide that little thing to The MasterCard Card is issued by Green Dot Bank pursuant to a license from. pose as Turkish mystics in order to infiltrate a gang of bank robbers. mother-in-law: Dot Farley; Brother: Jack Rice; Cab- bie: Harry Bowen;. In late summer, the Salvation Army set up a number of distribution points to hand Merchants National Bank space on the Now you see it, now you don't.

Green dot bank phone number live person -

Send cash quickly
and conveniently
to nearly anyone

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Service fee and limits apply. Must be 18 or older to use this product.

Deposit cash to any eligible prepaid or bank debit card.

For a $5.95 flat fee you can deposit $20 - $500 in cash at 70,000+ retailers nationwide.​

MoneyPak is accepted by most Visa, Mastercard and Discover debit cards, plus 200+ prepaid debit card brands.

How it works

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Buy a MoneyPak at thousands of retailers nationwide

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1st time users will create a secure login at MoneyPak.com

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Use the secure MoneyPak number to add funds to any eligible card at MoneyPak.com

There are so many ways to use MoneyPak

Payback an IOU
Send your pay
Give a gift
Deposit to your own card
Tackle an unexpected expense

Источник: https://www.moneypak.com/

Getting your third stimulus payment on a Turbo Visa Debit Card?

You can check the status of your payment through the IRS Get My Payment site.

The IRS will mail you a letter within 15 days of disbursing your stimulus payment. It’ll tell you how it was made and report any errors. You can also check your recent transactions online to see if your payment was added to
your account.

If you don't have your physical Turbo Visa Debit Card anymore, don’t worry. You can request a replacement card by either signing in to your Turbo Visa Debit Card account https://secure.turbodebitcard.intuit.com/
account/report-lost-or-stolen or calling 888-285-4169 and reporting your card lost/stolen. We’ll waive or refund standard replacement fees so there’s no cost to you."

If you have access to your Turbo Visa Debit Card account app, you can use it to get your information and pay for things online using your account and routing numbers. You can also use Bill Pay to set up payments directly within the app.



And if you have another Green Dot account with a card, you can always transfer your balance to
that account.

With your Turbo Visa Debit Card, you can withdraw your money at more than 19,000 fee-free ATMs across all 50 states.

You can also request a check for the money on your Turbo Visa Debit Card by calling Green Dot at 888-285-4169 and speaking to a customer service specialist. You’ll get your check in the mail in approximately 14–21 days.

Источник: https://turbotax.intuit.com/stimulus-check/turbo-card/

Contact Green Dot Moneypak Customer Service

Green Dot Moneypak Phone Numbers and Emails

Green Dot Moneypak Emails:

Investors/ Franchising

Legal

Green Dot Moneypak Contact Information

Green Dot Moneypak Website:

Green Dot Moneypak Online Chat:

Corporate Office Address:

Green Dot Corporation

PO Box 51003465 E. Foothill Blvd.

Pasadena,California91117-010

United States

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Green Dot Moneypak Rating Based on 765 Reviews

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Summary of Green Dot Moneypak Customer Service Calls

3.9K TOTAL
CALLS

01:46 AVG CALL
DURATION

5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Green Dot Moneypak Customer Service?

Cards Question:

  • “Loaded money to a card I know longer have”
  • “Moneypak will not load on card”
  • “My card isn't working”

Account Question:

  • “I can't access my old email that I used to set up my account and I can't make another one”
  • “Credit my account”
  • “Balance on my card”

Request for Information Question:

  • “Talk to someone about emails with verification numbers coming to my phone”
  • “Check my balance”
  • “I need to talk to customer service”

Payments and Charges Question:

  • “Deposit failed try again later”
  • “I cant get a deposit”
  • “Dont recognize a pending transaction”

Refund Question:

  • “Refund not received yet”
  • “Refund info”
  • “My refund”

Activation/ Cancellation Question:

  • “Trying to activate a card”
  • “That car was cancelled and I didn't do5z”
  • “My 2200 Norview Ave Norfolk,Va Budgetrental has not posted on my greendot visa of May28/29-June1 cancellation”

Product/ Service Question:

  • “Money pak not working”
  • “Moneypak not working”
  • “Money pak reload not working”

Shipping and Delivery Question:

  • “Didnt receive my new cards”
  • “Activar una tarjeta prepagada”
  • “Activar una tarjeta prepagadaesta bloqueada”

Website/ Application Question:

  • “Cant diposite money onto my card”
  • “Website not working”
  • “Can't use the website”

Staff Question:

  • “I bought a MoneyPak and put 400 on it and got in touch with customer service and they still have yet to refund me my money already have a claim number”
  • “Customer service”
  • “Technical difficulties using MoneyPak after I already calling coustom service once today”

Return/ Replace Question:

  • “Money return”
  • “Want to knoe if mt replacement card was sent”
  • “Return of fraud payments”

Employment Question:

  • “Dats how i was get paid”

Other Question:

  • “Trying to load with moneypak”
  • “When logging in I'm not allowed and am putting the correct info in”
  • “No puedo activar la tarjeta”

About

Top Green Dot Moneypak Services

Customer Care, Money Transfer, Card Activation

Top Green Dot Moneypak Products

Prepaid Card, Account, Refill Card

Green Dot Moneypak Pros and Cons

Pros: Seriously use any other service, Seemed like a simple way to reload a card, I like it when it works, I see absolutely zero pros with using this card, Damn money back

Cons: Customer service, Nearly impossible to speak to customer service agent, That they are ripping off thousands of people, No one resolved my problem, No customer service

Related Companies

Green Dot Corporation, RushCard, GoBank, Achievecard, Insight Card Services

Summary

Green Dot MoneyPak is one of the products of Green Dot Corporation which provides retail-based financial services. Green Dot MoneyPak is a financial service which was designed to offer customers a convenient way to send money. It works like a cash top-up card and can be used to reload prepaid cards, to make same-day payments as well as to add money to PayPal account without using a bank account. Green Dot MoneyPak is intended for consumers' convenient cash processing gateway. Moneypak works with various big companies such as Walgreens, Walmart, Rite Aid, Kmart and others. Green Dot MoneyPak is available at over 50,000 locations across 49 states of the USA. The corporate office of Green Dot Corporation is located in Monrovia, CA.

Green Dot Moneypak reviews and complaints

Green Dot Moneypak is ranked 71 out of 194 in Cards category

Payment Methods

VISAMasterCard

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Источник: https://green-dot-moneypak.pissedconsumer.com/customer-service.html

Important: Advance Child Tax Credit Payments Info & More!​​

5 easy ways GoBank can help you quickly access the advance Child Tax Credit payment and other Government benefits.​​ For eligible Child Tax Credit payment recipients, we’ll get you fast access to your funds and post them to your account as soon as we receive the instructions from the IRS.

  1. Expecting a Child Tax Credit payment?

    • If you have already filed your 2020 tax refund and have set up direct deposit to your GoBank account, and you are eligible, no action is required! Sign up for Account Alerts to be notified of incoming payments. Message and data rates may apply.
    • If you haven’t filed your 2020 taxes yet, the IRS will use the last direct deposit information that they have on file.
    • If you are expecting a paper check, click here to find out how to cash or deposit a check to your account. Get a $5 credit with Ingo Money when you cash a check to your GoBank account. Terms and conditions apply. See details below.*
    • If you aren’t required to file a tax return and haven’t given the IRS your information already, you will need to provide them some basic info here so they can determine your eligibility.
  2. Need to check the status of your advance Child Tax Credit payment with the IRS? Keep checking the IRS advance Child Tax Credit payment page for tools to help you check your eligibility and manage and unenroll from payments. Please note that GoBank does not have any information regarding your payment status or eligibility.

  3. Need a replacement card? If you have misplaced your card and need to report it lost or stolen, log in to GoBank.com or the mobile app to request a new card.** Make sure the address we have on file is correct.

  4. Need to open a bank account to receive a bank account number instantly?Open an account to get started! Check IRS.gov/childtaxcredit2021 to find out when you can add your bank account information to receive the Child Tax Credit payment. Otherwise, people should watch their mail around July 15 for their mailed payment.

    Tip: Access your funds with early direct deposit for payroll or Government benefits such as SSA, or SSI. Timing for early direct deposit depends on deposit verification and when receive notice from your benefits provider and may vary from pay period to pay period. Child Tax Credit, Government stimulus and other payments will be posted to your account as soon as we receive the instructions from the IRS.

  5. Have more questions? Check the IRS website for more info about advance Child Tax Credit payments or Government stimulus.

  6. General information regarding the Child Tax Credit or Government stimulus payment on this page is based upon information provided by IRS.gov and we will make our best efforts to keep this information timely. Please note that GoBank does not have any information regarding the status or eligibility of your Child Tax Credit or Government stimulus payment.


Your security

Your money is safe with us; we are a member of the FDIC. Plus, as an FDIC-insured digital bank without traditional branches or banker’s hours, you won’t have to worry about your ability to bank with us.

Watch out for scammers. The Federal Trade Commission Consumer information division has current guidance.

GoBank also has helpful tips about fraud.

Your health

We urge you to stay informed about COVID-19. The CDC has excellent resources and information.

The World Health Organization has additional resources.

Your account

Digital access to your account is the fastest way for self-service banking and 24/7 account access:

View your account balances, transaction history and your account information

Check the status of your direct deposit

Access your bank account and routing number

Make bill payments

Deposit checks

Find an ATM

Important FAQ's

Below are important FAQ’s that will be useful regarding the Child Tax Credit & Government stimulus payment.​ For more info please visit IRS.gov.

When will Child Tax Credit payments be made?
The IRS will pay half the total credit amount in advance monthly payments beginning July 15. You will claim the other half when you file your 2021 income tax return. These changes apply to tax year 2021 only.

How do I know if I am eligible for the Child Tax Credit?
To qualify for advance Child Tax Credit payments, you — and your spouse, if you filed a joint return — must have:

  • a 2019 or 2020 tax return and claimed the Child Tax Credit on the return; or
  • Given the IRS your information in 2020 to receive the Economic Impact Payment using the Non-Filers: Enter Payment Info Here; and
  • A main home in the United States for more than half the year (the 50 states and the District of Columbia) or file a joint return with a spouse who has a main home in the United States for more than half the year; and
  • A qualifying child who is under age 18 at the end of 2021 and who has a valid Social Security number; and
  • Made less than certain income limits.
The IRS will use information you provided earlier to determine if you qualify and automatically enroll you for advance payments. You do not need to take any additional action to get advance payments.

If I don’t file a tax return, how do I give the IRS my info to see if I am eligible for the Child Tax Credit?
If you aren’t required to file a tax return and haven’t given the IRS your information already, you will need to provide the IRS some basic information hereso they can determine your eligibility.

Who is eligible for a second stimulus payment?
Please check IRS.govfor information about your eligibility.

How do I find my AGI?
Your AGI (Adjusted Gross Income) can be found on:
-Line 11 on Form 1040 and 1040-SR (for tax year 2020)
-Line 8b on Form 1040 and 1040-SR (for tax year 2019)
Or if you have not filed 2019 taxes yet, your 2018 AGI can be found on:
-Line 7 of Form 1040 
-Line 35 of Form 1040NR

If I am not required to file a tax return, am I eligible for a stimulus payment?
Yes, if you meet the eligibility requirement. While you won’t receive an automatic payment now, you can still claim the equivalent Recovery Rebate Credit when you file your 2020 federal income tax return.

Most Social Security retirement and disability beneficiaries, railroad retirees and those receiving veterans’ benefits do not need take any action to receive a payment. Earlier this year, the IRS worked directly with the relevant federal agencies to obtain the information needed to send out the new payments the same way benefits for this group are normally paid. For eligible people in this group who didn’t receive a payment for any reason, they can file a 2020 tax return. Please visit IRS.govfor more information on eligibility.

I am currently a College student, am I eligible for a stimulus payment?
This depends. If you are an independent on your most recently filed tax returns, you would be eligible for a stimulus check. If someone claimed you as a dependent on their tax returns, you would not be eligible.

Will my stimulus payment be considered taxable income?
No. The stimulus checks will not be taxable income.

Where is my stimulus check?Keep checking the IRS Get My Payment portalto find out the status of your stimulus payment . Please note that GoBank does not have any information regarding your stimulus payment status or eligibility. The IRS will update the tool with new information as necessary.

Will my stimulus payment arrive earlier than the scheduled delivery date?
For eligible stimulus recipients, we’ll work to get you fast access to your funds. We will post the funds as soon as we receive the instructions from the IRS. Please visit IRS.govfor more information about your payment status.

Misplaced your card or need to order a new one?
You can order a new card by logging into your account.

Are government stimulus payments automatic for eligible taxpayers?
  • Customers with their account information on file with the IRS from their 2020 tax filing will automatically receive a third stimulus payment to the same account if they are eligible.
  • If you haven’t filed your 2020 taxes yet, the IRS will use the last direct deposit information that they have on file. Please visit IRS.gov for more information on eligibility.
How much money am I going to get from the government stimulus?
Please visit herefor details. GoBank has no information regarding the amount of your payment.

Will my deposit get rejected since I closed my card/account?
The IRS will use the direct deposit information already in their systems to send the payments. If the IRS attempts to make a deposit to a closed account, the deposit will be rejected and returned to the IRS. The IRS will issue you either a paper check or a debit card. The IRS will automatically process any rejected stimulus payment in the form of a physical check, within 14 days, to the address you have on file with the IRS. Please visit IRS.govfor more information about your payment status.

Can I set up direct deposit or deposit a stimulus payment if a different name or social security number is listed on the payment?
Prior to setting up direct deposit or depositing your stimulus payment, please make sure the name and social security number on file with the IRS matches what’s on your GoBank account exactly. GoBank will not be able to deposit your stimulus payment if we are unable to match recipients.

Where do I find out more about how early direct deposit works for government benefits or payroll?
You can find more info hereabout our ASAP Direct Deposit™ program. Also hereare some helpful FAQ’s regarding direct deposit.

Timing for early direct deposit depends on deposit verification and when receive notice from your benefits provider and may vary from pay period to pay period. Unemployment benefits are not eligible for early direct deposit.



This notice contains hyperlinks to cdc.gov, consumer.ftc.gov, freefillableforms.com, irs.gov, who.int/., careeronestop.org, nylag.org, nytimes.com and themuse.com. GoBank does not provide, and is not responsible for the products, services, or overall website content available on cdc.gov, consumer.ftc.gov, freefillableforms.com, irs.gov, who.int/., careeronestop.org, nylag.org, nytimes.com and themuse.com. The GoBank Privacy Policy does not apply to cdc.gov, consumer.ftc.gov, freefillableforms.com, irs.gov, who.int/., careeronestop.org, nylag.org, nytimes.com and themuse.com. and you should consult the privacy disclosures on cdc.gov, consumer.ftc.gov, freefillableforms.com, irs.gov, who.int/., careeronestop.org, nylag.org, nytimes.com and themuse.com for further information.


The views and opinions expressed here may not represent the views and opinions of Green Dot Corporation or its affiliates. It is presented for general informational purposes only and does not constitute tax, legal or business advice.


*Redeem the promo code and the $5 credit will be applied to account at the time the check funds are deposited to the account. Promo code is one-time use, limited to the promo period.


Ingo Money will provide all customer service for mobile check cashing using the Ingo Money App.


The Ingo Money service is provided by First Century Bank, N.A. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions and Privacy Policy.


Approval review usually takes 3 to 5 minutes but can take up to one hour. All checks are subject to approval for funding in Ingo Money’s sole discretion. Fees apply for approved Money in Minutes transactions funded to your card or account. Unapproved checks will not be funded to your card or account. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. Your wireless carrier may charge a fee for data usage. Additional transaction fees, costs, terms and conditions may be associated with the funding and use of your card or account. See your Cardholder or Account Agreement for details.


Green Dot Bank is not affiliated in any way with Ingo Money and do not endorse or sponsor the offer.
** Fees may apply. See your account agreement for fees, terms and conditions.
© 2021 Ingo Money, Inc. All rights reserved.


Card issued by GoBank, a brand of Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. Registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Green Dot is a registered trademark of Green Dot Corporation.

Источник: https://www.gobank.com/

Apple Cash

Introducing Apple Cash Family. Send money for allowances, shopping, or just because — all in Messages. Learn more

Spend it.

Send it.

Stash it.

Apple Cash works a lot like a debit card. Make secure, contactless purchases — both in stores and online. Send and receive money with just a text. Share funds with your kids on their own Apple Cash card. No matter how you use Apple Cash, you get simplicity

and safety you can put money on.

Built into the Wallet App

You can use Apple Cash with Apple Pay on your iPhone, Apple Watch, and iPad. It’s also easy to transfer funds, edit your account information, and manage your settings — all right in Wallet.

Give money. Get money. Right in messages.

    Send and Receive in Messages

    With Apple Cash, you can send and receive money with just a text message. In a few taps, you can tip your dog walker, request rent from your roommate, or chip in for your coworker’s baby shower gift. It’s easy to send money across the table — or across the country.

    How to send money

    Apple Cash Family

    With Apple Cash Family, you can set up Apple Cash for anyone in your family under 18. Easily and securely send money for allowance, shopping, or just because — all in Messages. The funds go right to their own Apple Cash card in Wallet, ready to spend with Apple Pay. Or they can transfer the money to their bank account to save for the future. You can view your child’s balance and activity at any time. You can apply certain restrictions to their account. It’s the perfect amount of financial freedom for a child — with built-in protections for your peace of mind.

    Send and Receive with Siri

    Out for your weekly Tex-Mex feast with Sarah? Ask Siri to send her half of the bill without putting down your taco. Siri makes sure your money and your requests go to the right people, right in Messages.

    Advanced Security

    Apple Cash is more secure than a traditional debit card. For starters, it uses Face ID or Touch ID to authenticate your transactions — to make sure you’re, well, you. Your account number is never visible, so you don’t have to worry about theft. And there’s no physical card to lose when you’re out and about. It’s peace of mind on multiple levels.

    Keep your transactions yours.

    Data Privacy

    Apple Cash is designed to protect your privacy. Apple never sells your personal data. And we don’t share your personal data with others so they can market to you. Your transaction history and spending habits stay private. In other words, we go out of our way to stay out of your business.

    Daily Cash

    Every purchase you make with your Apple Card gets you up to 3% back in Daily Cash. And that Daily Cash goes directly onto your Apple Cash card, ready to use however and whenever you like. Use it today for a mid-morning coffee, or save it up for a state-of-the-art espresso machine.

    Bank Transfers

    It's easy to load money onto your Apple Cash card from your debit card, so you’re always ready to spend and send. And you can just as simply move money from your Apple Cash card to your bank account. Either way, Apple Cash gives you options you can bank on.

    Learn more about money transfers

    Get started with Apple Cash.

    In case you missed anything.

    • Apple Cash is the simple and secure way to spend money with your iPhone, Apple Watch, and iPad. Easily make purchases with Apple Pay and send and receive money right in Messages. You can view your Apple Cash balance on your Apple Cash card in the Wallet app or in Settings > Wallet and Apple Pay. You can also set up Apple Cash for family members under 18 years old, so you can safely send them money they can spend with their own Apple Cash card.

    • In Messages, tap the Apple Pay button, enter an amount on the keypad, and tap Pay.

    • Your Apple Cash balance lives on your Apple Cash card in the Wallet app.

    • You can use Apple Cash to make purchases just as you would with physical cards and cash. It works anywhere Apple Pay is accepted — in stores, online, and in apps. You can also transfer your Apple Cash to your bank account.

    • Yes. With Apple Cash Family, you can set up Apple Cash for members in your Family Sharing group who are under age 18. Once it’s set up, they can send, spend, and receive money using Apple Cash. You can receive notifications when they make a transaction, limit the people they can send money to, and even lock their account.

    • Apple Cash lets you send and receive money in Messages. The money you receive appears on your Apple Cash card in Wallet. You can spend it however you like, just as you would with physical cards and cash.

      Apple Pay enables you to make secure, contactless purchases using your Apple Cash, your Apple Card, and any other credit and debit cards that you add to Wallet.

    • You can easily transfer money from your debit card to your Apple Cash card. And the money you receive in Messages is added to your Apple Cash balance. If you use Apple Card, your Daily Cash back is deposited to your Apple Cash card, too.

    Wallet

    All your credit and debit cards,
    transit cards, boarding passes,
    and more. All in one place.

    Learn more

    Apple Pay

    The safer way to make
    secure,

    contactless purchases
    in stores and online.

    Learn more

    Apple Card

    The credit card reimagined —
    with no fees, unlimited Daily Cash

    back, and helpful financial tools.

    Learn more

    Set up Apple Cash
    on your Apple device.

    On your iPhone or
    iPad, go to Settings
    Wallet & Apple Pay and tap to turn on Apple Cash.

    For more information,
    visit the Apple Cash setup support page.

    Источник: https://www.apple.com/apple-cash/

    Contact Green Dot Corporation Customer Service

    Green Dot Corporation Phone Numbers and Emails

    Customer Service:

    • (866) 785-6963

      Card Registration

    • (800) 473-3636

      Green Dot Moneypak

    • (866) 795-7597
    • (866) 652-4611

    Green Dot Corporation Emails:

    Customer Service

    Cards issues

    General Info

    Investors/ Franchising

    More phone numbers and emailsLess phone numbers and emails

    Green Dot Corporation Contact Information

    Green Dot Corporation Website:

    Green Dot Corporation Online Chat:

    Corporate Office Address:

    Green Dot Corporation

    3465 E Foothill Blvd

    Pasadena,California91107

    United States

    Other Info (opening hours):

    Submit a Complaint by Mail:

    Write to Green Dot Customer Service at:

    Attn: Green Dot Customer Service

    P.O. Box 5100

    Pasadena, CA 91117

    Edit Business Info

    Green Dot Corporation Rating Based on 1.9K Reviews

    Rating details

    Product or Service Quality

    Rating Details

    Product or Service Quality

    Diversity of Products or Services

    Close

    All 4K Green Dot Corporation reviews

    Summary of Green Dot Corporation Customer Service Calls

    14.8K TOTAL
    CALLS

    01:37 AVG CALL
    DURATION

    4% ISSUES
    RESOLVED

    Top Reasons of Customers Calls

    Consumers Call the Most From

    Why Do People Call Green Dot Corporation Customer Service?

    Cards Question:

    • “Card and how much money is on it cardano”
    • “Need to unlock my card”
    • “Card was hacked”

    Account Question:

    • “Want to know my balance”
    • “Balance”
    • “I need to retrieve the balance on my card”

    Payments and Charges Question:

    • “Missing money”
    • “Unposted recent deposit”
    • “My payment not on my card”

    Request for Information Question:

    • “Check on card”
    • “Need help sending Id & address verifacation”
    • “Looking for my money”

    Activation/ Cancellation Question:

    • “Activate my card”
    • “Trying to activate my card”
    • “Cannot register or activate cards”

    Shipping and Delivery Question:

    • “Have not received my refund”
    • “Didn't get all my money that I put on card”
    • “Never received my card”

    Refund Question:

    • “Refund check”
    • “Refund”
    • “To see if they got my refund check”

    Product/ Service Question:

    • “My FN money that your holding I want to withdrawal it and put into a different debit card holder”
    • “Cant withdrawl cash”
    • “Unknown withdraws on my account”

    Staff Question:

    • “Because your customer service sucks”
    • “Because costumer service can't help me”
    • “Customer Service is not helping at all”

    Return/ Replace Question:

    • “I need a replacement card”
    • “Haven't received my replacement card”
    • “Money return”

    Website/ Application Question:

    • “The website wont let me activate my card”
    • “App issues”
    • “Cannot access website or app”

    Employment Question:

    • “Trying to set up my unemployment”
    • “I get paid on the 25th of every month and i dont have my money”
    • “Paycheck Deposit is not showing”

    Other Question:

    • “Dispute complaint”
    • “Transfer funds”
    • “I'll tell them myself”

    About

    Green Dot Corporation FAQ

    Cards provided by Green Dot Corporation. The MasterCard Card is issued by Green Dot Bank pursuant to a license from MasterCard International Incorporated. The Visa Card is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated. Visa is a registered trademark of Visa International Service Association. Green Dot is a registered trademark of Green Dot Corporation. Green Dot Bank operates under the following registered trade names: GoBank, Green Dot Bank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage.

    To read more: https://www.greendot.com/help

    Top Green Dot Corporation Services

    Customer Care, Card Activation, Money Transfer

    Top Green Dot Corporation Products

    Prepaid Card, Account, Direct Deposit

    Green Dot Corporation Pros and Cons

    Pros: Never again, Wasnt helpful to my needs, No pros, I have no pros, Aggravation

    Cons: You can not reach a person when you have a problem, Customer service is nonexistent, Customer service line is no help, Customer service, Not having a live person customer service

    Related Companies

    RushCard, GoBank, Green Dot Moneypak, Achievecard, Insight Card Services

    Summary

    Green Dot Corporation or Green Dot is a large bank holding company. It was established in 1999. Its headquarters is based in Pasadena, California, United States of America. Green Dot Corporation provides prepaid debit card products. The company offers prepaid card reloading services in the United States. Green Dot Corporation also specializes in mobile banking. Green Dot Corporation cards are available online and at retailers. They can be used to shop online, pay bills, and make everyday purchases. There are Green Dot Corporation offices in Palo Alto, Rogers, and Tampa. Green Dot Bank is a subsidiary of Green Dot Corporation. It is located in Provo, Utah. The company has over 4000 employees.

    Green Dot Corporation reviews and complaints

    Green Dot Corporation is ranked 72 out of 194 in Cards category

    Area Served

    USA, Worldwide, UK, Other, Asia, Australia, Canada, Europe

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    Источник: https://green-dot-corporation.pissedconsumer.com/customer-service.html

    TERMS OF USE FOR YOUR DIRECT EXPRESS® DEBIT MASTERCARD® CARD

    You have requested to receive certain federal government benefits by a Direct Express® Debit Mastercard® Card (“Card”) issued by Comerica Bank (“us, we”), rather than receiving a check or direct deposit to your checking or savings account. You do not have to accept this benefits card. If you do not agree to accept the Card under these Terms, do not activate your Card. Instead, dispose of it by cutting it in half, notify Customer Service at the number below, and contact the agency paying your benefits to make other arrangements for receiving future benefit payments.

    Keep these Terms of Use ("Terms") and the other information you received about the Card in a safe place with your other important documents, but do not keep your PIN with your Card. These Terms describe your rights and our rights regarding your Card, the use of your Card, and your Card Account.

    BY ACCEPTING THIS CARD YOU AGREE TO THESE TERMS:

    1. Definitions:

      Agency. The Federal Government Agency that pays your Benefits.

      ATM. Automatic Teller Machine displaying the Mastercard® logo or Mastercard® ATM Alliance Logo.

      Benefits. The Federal Government payments you receive electronically from the Agency.

      Business Day. Monday through Friday, excluding federal holidays.

      Card. The Direct Express® Debit Mastercard® Card or its card number issued by Comerica Bank that is used to access funds in your Card Account. Access in some cases requires the use of your PIN.

      Card Account. The account held at Comerica Bank to which your Benefits are electronically transmitted by the Agency and which you access by using your Card. You are the owner of the funds in the Card Account. The funds are FDIC insured to the maximum amount permitted by law.

      PIN. The Personal Identification Number that you select.

      Transaction. A purchase, cash withdrawal, cash back, cash advance, merchant credit, Benefit deposit or other transaction made with your Card.

    2. Getting Started

      1. A. Activating Your Card & Selecting a PIN

        1. By accepting this Card, you agree to call Customer Service at the number below to select your PIN and activate your Card. See the enclosed Direct Express® Debit Mastercard® Card brochure for more information.
        2. Keep your PIN in a safe place. Do not write it on your Card or keep it near your Card.
      2. B. When Your Funds are Available

        1. Once you have activated your Card and selected your PIN and we have received and credited funds from the Agency to the Card Account, you can begin using your Card. These funds are usually available the same Business Day we receive them.
        2. If the Card Account is credited with an amount you are not entitled to receive, the amount may be deducted from the Card Account without prior notice to you. If the incorrect amount is from the Agency and you used those funds, the Agency can reclaim those funds. If we incur a loss as a result of either of these situations, we may recover those funds from you or your estate. (See Section XI, "Adjustments to Your Card Account")
        3. You may not deposit funds to your Card Account. Except for credits from merchants (for returns or adjustments), only the Agency may add funds to the Card Account.
    3. Using your Card

      1. A. General Use of your Card

        1. You can use your Card to pay for merchandise or services from any merchant that accepts Mastercard® debit cards. You can also use your Card at ATMs that display a Mastercard® logo. There are no Card fees for many of these Transactions. (See Section X, "Fees")
        2. To use your Card at ATMs or to get cash back when using your Card to make purchases, you must use your PIN. For other transactions, you should select "credit" and you may be asked to sign the sales receipt. Selecting "credit" does not mean that we or the Agency are lending you money.
        3. The amount of each Transaction will be deducted from your available Card Account balance along with any applicable fees (See Section X, "Fees") You should ensure that you have enough available funds in the Card Account to cover the Transaction and prior Transactions. You may not overdraw your Card Account.

          Funds that are subject to a Transaction Hold (see Paragraph B.1 of this Section III "Transaction Holds") or security freeze (see Paragraph 3 of Section V) are not available for other Transactions.

        4. If you make a purchase through a Point of Sale ("POS") terminal, a cash refund or adjustment will not be given to you if you return the merchandise. Instead, the merchant will process a credit transaction, and we will apply the credit to your Card Account balance.
        5. You can instruct us through our automated telephone Funds Transfer service, Mobile App, or Website to transfer funds from your card account to your personal United States bank account. If we cannot authenticate or verify your personal bank account information, we may limit your initial transfer to $200.00 or not allow the transfer to proceed. There is a fee for each transfer (See Section X, “Fees”). Transfers generally take three (3) Business Days.
        6. Instructions to make a telephone transfer or bill payment that are received after our cutoff hour or on a non-Business Day will be considered received as of the next Business Day. Once a transfer or payment instruction has been confirmed by us, you cannot cancel the Transaction.
      2. B. Transaction Holds, Preauthorized Payments, and Preauthorized Credits

        1. Transaction Holds. For some Card purchases, such as car rentals and hotel accommodations, the merchant may request authorization in advance for an estimated amount. If the authorization is approved, we place a temporary hold ("Transaction Hold") on your funds for the estimated amount of the purchase so that we can ensure that sufficient funds are available when the purchase is completed. Until the Transaction finally settles, or we determine that it is unlikely to be processed, the held funds will not be available for other Transactions. Once the preauthorized Transaction finally settles, we will charge your Card for the correct amount of the final transaction and will release any excess amount. If we determine that it is not likely the preauthorized Transaction will be processed, we will release the hold and those funds will be available for your use.
        2. Preauthorized Payments. You may use your Card to make regular, pre-authorized payments to merchants by giving your Card Account information to the merchant. If these payments may vary in amount, the person you are going to pay will tell you 10 days before each payment, when it will be made and how much it will be. You may choose instead to get this notice only when the payment would differ by more than a certain amount from the previous payment, or when the amount would fall outside certain limits that you set.You have the right to stop a pre-authorized payment from your Card Account if you call us at the Customer Service number below, or write to us at Direct Express®, Payment Processing Services, PO Box 540190, Omaha, NE 68154-0190. We must receive your request at least three (3) Business Days before the payment is scheduled to be made. (Note: If we do not receive your request at least three (3) Business Days before the scheduled payment, we may attempt, at our sole discretion, to stop the payment. However, we assume no responsibility for our failure or refusal to do so, even if we accept your stop payment request). If you call, we may require you to put your request in writing to us and to provide us with a copy of your notice to the payee, revoking the payee’s authority to originate debits to your Card Account, within 14 days after you call. If we do not receive the written confirmation within 14 days, we may honor subsequent debits to your Card Account. For individual payments, your request should specify the exact amount (dollars and cents) of the transfer you want to stop, the date of the transfer, and the identity of the payee. Unless you tell us that all future transfers to a specific recipient are to be stopped, we may treat your stop payment order as a request concerning the one transfer only. If you order us to stop one of these payments at least three (3) Business Days before the transfer is scheduled and we do not do so, we will be liable for your losses or damages.
        3. Preauthorized Credits. If you have arranged to have direct deposits made to your account at least once every 60 days from the same person or company, you can call us at 866-606-3311 to find out whether or not the deposit has been made. Only federal benefit payments can be applied to your Card Account.
    4. Transactions We May Refuse to Process

      A Transaction may not be processed if: (a) the amount of the Transaction exceeds your available balance, (b) the Card has been reported lost or stolen, (c) we are uncertain whether you have authorized the Transaction, or (d) there is a dispute involving your available balance. If you believe you were entitled to receive Benefits in an amount different than what was credited to your Card Account, you should contact the Agency.

    5. Problems Using Your Card

      1. If you experience a problem using your Card at the self-service pump of a gas station, you may have to go inside to pay.
      2. If you have problems using your Card and you believe you have sufficient available funds for the Transaction, call us at the Customer Service number below.
      3. If we notice Transactions that are unusual or suspicious, we may place a temporary security "freeze" on your Card while we attempt to contact you.
    6. Record of Your Transactions, Card Account Balance & Know Your Balance

      You should check your Card Account balance and Transaction history on a regular basis. The information is available to you free of charge through our Customer Service number and at our web site, www.usdirectexpress.com. For a fee, you can also receive written statements each month.

      1. Keep track of your Transactions, including Transaction Holds, so you know your Card Account balance.
      2. When you withdraw cash or make a purchase, you can get a receipt for the Transaction. In some cases, the receipt will indicate your Card Account balance. You also can get information about your Card Account balance and a record of your Transactions by calling the Customer Service number below or by visiting www.usdirectexpress.com.
        [Note: Balance information may not include Transactions or fees that are still in process and have not yet settled. The balance also may include payments subject to a hold (See Section III, Paragraph B "Transaction Holds") or a security freeze (See Section V, Paragraph 3)]
      3. From the website, you can select and print transaction history for up to 12 months for tracking the transactions posted to your Card account. The amount of your available funds is also available on the receipt you get when you make a withdrawal or balance inquiry at certain ATMs. You also have the right to obtain at least 24 months of written history of Card Account transactions by calling us at the number on the back of your card or writing us at Direct Express®, Payment Processing Services, PO Box 540190, Omaha, NE 68154-0190. You will not be charged a fee for this information unless you request it more than once a month.
    7. Card and PIN Security–REPORT LOST OR STOLEN CARD

      You agree not to give or otherwise make your Card or PIN available to others. If you do, you will be responsible for any Transactions they conduct, even if they exceed your authorization. For security reasons you agree not to write your PIN on your Card or keep it in the same place as your Card.

      If you believe your Card or PIN has been lost or stolen or that someone has or may transfer or take money from your Card Account without your permission, report it by calling the Customer Service number below as soon as possible. You can also write to us at Direct Express®, Payment Processing Services, PO Box 540190, Omaha, NE 68154-0190 or visit our website at www.usdirectexpress.com. Calling us is the fastest way to report this loss. Once your Card or PIN is reported to us as lost, stolen or destroyed, your Card will be cancelled, and you will have no liability for further Transactions involving the use of the canceled Card.

    8. Your Liability for Unauthorized Transactions

      1. Tell us AT ONCE if you believe your Card or PIN has been lost or stolen. Telephoning us at the Customer Service number is the best way of keeping your possible losses down. You could lose all the money in your Card Account. If you tell us within two (2) Business Days, you can lose no more than $50 if someone used your Card or PIN without your permission. If you do NOT tell us within two (2) Business Days after you learn of the loss or theft of your Card or PIN, and we can prove that we could have stopped someone from using your Card or PIN without your permission if you had told us, you could lose as much as $500.

        If you can’t telephone us, you can write to us at Direct Express®, Payment Processing Services, PO Box 540190, Omaha, NE 68154-0190. If you are a California resident, you will not be liable for the $500 amount described above in any event. If you are a New York resident, your liability for the unauthorized use of the Card will not exceed $50.

        Also, if the written Transaction history or other Card Transaction information provided to you shows transfers that you did not make, tell us at once. If you do not tell us within 120 days after the transfer allegedly in error was credited or debited to your Card Account, you may not get back any money you lost after the 120 days if we can prove that we could have stopped someone from taking the money if you had told us in time. If a good reason (such as a long trip, a hospital stay, or the illness of a family member) kept you from notifying us, we will extend the time periods.

      2. Once your Card or PIN is reported lost, stolen or destroyed, the Card will be canceled, and you will have no liability for further Transactions conducted with the Card.
    9. In Case of Errors or Questions about Your Card Transactions

      1. Call the Customer Service number below or write to us at the address below as soon as you can if you think an error has occurred in your Card Account. We must hear from you within 120 days after the transfer allegedly in error was credited or debited to your Card Account. You will need to tell us:
        1. Your name and Card number.
        2. Why you believe there is an error, and the dollar amount involved.
        3. The approximate date when the error took place.

          Please provide us with your street address, email address and telephone number, as well, so that we can communicate with you.
      2. If the error cannot be resolved over the phone, you must provide us written notice of the error within 10 Business Days at Direct Express®, Payment Processing Services, PO Box 540190, Omaha, NE 68154-0190.
      3. We will determine whether an error occurred within 10 Business Days (20 Business Days for new Card Accounts opened less than 30 days) after we hear from you, and we will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will credit your Card Account within 10 Business Days (20 Business Days for new Card Accounts opened less than 30 days) for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 Business Days, we may not credit your Card Account. For errors involving new accounts, point-of-sale, or foreign-initiated transactions, we may take up to 90 days to investigate your complaint or question.
      4. We will tell you the results of our investigation within three (3) Business Days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents we used in our investigation to make our determination.
      5. If you need more information about the error resolution procedures, call us at the Customer Service number below.
    10. Fees

      We will charge you and you agree to pay the fees and charges described on the List of All Fees included with your Card. See the brochure accompanying your Card for ways to avoid fees. If you believe a fee was charged when it should not have been, call Customer Service at the number below.

    11. Adjustments to Your Card Account

      There are occasions when adjustments will be made to your Card Account balance to: reflect a merchant adjustment; resolve a dispute regarding a Transaction posted to your Card; correct deposits or Transactions posted in error; or because the Agency required the return of the Benefits received after you died or were declared incompetent ("Reclamation"). These adjustments could cause your Card Account to have a negative balance.

      If you do not have sufficient funds in your account to cover a Transaction or fee, the amount owed may be deducted from future credits to your Card Account and/or we may seek reimbursement from you, your estate or beneficiaries.

      Remember, you always have the right to dispute adjustments posted to your Card Account.

    12. Our Liability to You

      If we do not complete an electronic fund transfer (Transaction) to or from your Card Account on time or in the correct amount according to these Terms, we will be liable for your losses or damages. There are some exceptions, however. We will not be liable, for instance, if:

      1. Through no fault of ours, you do not have enough available funds in your Card Account to complete the Transaction;
      2. We believe you may not have authorized the Transaction;
      3. Circumstances beyond our control (such as fire, flood, water damage, power failure, strike, labor dispute, computer breakdown, telephone line disruption, or natural disaster) prevents or delays the transfer, despite reasonable precautions taken by us;
      4. The debit card system being used, including but not limited to the ATM or POS terminal was not working properly and you knew about the problem when you started the Transaction;
      5. The Agency did not transmit Benefits for us to credit to your Card Account;
      6. Funds in your Card Account were held as a result of legal process, a Transaction hold or security freeze described in these Terms; or
      7. The Transaction could not be completed because your Card was damaged.
    13. Suspending or Canceling your Card.

      1. We may temporarily suspend or permanently terminate your use of the Card, including electronic access to your Card Account:
        1. immediately if: you breach any of the provisions of these Terms; we are notified to do so by the Agency; we believe that there has been or may be unauthorized use of your funds, Card or PIN; there are conflicting claims to your funds; you have made more than one claim of unauthorized Transactions; we believe your Card is being used for any unlawful purpose; or we believe you are named as a specially designated national by the Office of Foreign Asset Control or presidential order; or
        2. within 30 days after giving you notice of our intent to suspend or terminate your Card.
      2. You may cancel your Card by giving us prior written notice or telephoning us at the Customer Service number below.
      3. Termination of your Card does not relieve you of your responsibility to reimburse us for any amounts owed to us under these Terms even if you cancel the Card.
      4. You should notify the Agency when your Card is permanently canceled to make other arrangements for receiving your Benefits.
    14. LEGAL & GENERAL TERMS

      1. Governing Law. The funds in your Card Account are deemed held in the State of Michigan. Unless a federal law or regulation applies to a specific section of these Terms or use of the Card, these Terms will be governed by and interpreted in accordance with the laws of the State of Michigan. Depending on where you live, you may have additional rights under certain state laws that apply to us and your Card. We will comply with applicable federal and state law.
      2. Limitation on Time to Sue. Unless prohibited by law, an action or proceeding by you to enforce an obligation, duty or right arising under these Terms or applicable law with respect to your Card or Card Account must be commenced within 12 months after the cause of action accrues.
      3. Dispute Resolution, Venue, and Waiver of Right to Jury Trial/Judicial Reference. If you have a problem with or related to your Card or Card Account, please call Customer Service at the number below immediately. In most cases, a telephone call will quickly resolve the problem in a friendly, informal manner. If, however, a dispute cannot be resolved informally, you or we may file a court action in the state where you have told us you reside with a court having subject matter jurisdiction.

        Unless the law provides otherwise or the claim is brought before a court in the State of California, you and we both agree to give up the right to a trial by jury to resolve each dispute, claim, demand, court action, and controversy ("claim") between you and us arising out of or relating to your Card and/or Card Account. This includes, without limitation, claims brought by you as a class representative on behalf of others and claims by a class representative on your behalf as a class member.

        For claims brought in a court in the State of California, you and we agree that such claims shall be resolved by a reference proceeding in accordance with the provisions of Sections 638 et. seq. of the California Code of Civil Procedure ("CCP"), or their successor sections, which both of us agree constitutes the exclusive remedy for the resolution of any dispute, including whether the dispute is subject to the reference proceeding. The referee in the reference proceeding (i) shall hear and determine all issues, including but not limited to discovery disputes, (ii) is empowered to enter equitable and legal relief, rule on any motion otherwise permissible under the CCP, and (iii) may issue a decision disposing of all claims which shall be entered by the court as a final, binding and conclusive judgment, subject to appeal. A judicial reference proceeding is a trial decided by a court-appointed referee and not by a jury.

        You understand that without this jury trial waiver or agreement to submit claims for resolution by a reference proceeding, you may have a right to a jury trial on such matters, but you nevertheless agree voluntarily to waive that right. You acknowledge that you have had the opportunity to discuss this provision with your legal counsel.

      4. Privacy. We and our agents, acting on our behalf, collect nonpublic personal information about you (e.g., your name, address, telephone number, social security number, and date of birth) from the following sources: information we receive from you on applications/enrollments forms for the Card; and information about your Transactions with us or with others, including but not limited to the Agency. We do not release personal nonpublic financial information obtained in connection with this Card program about current or former Cardholders to anyone, except to process and/or enforce Transactions with us and with others; to facilitate your Card enrollment and Agency payments/adjustments; to provide educational materials and other Card program features; as permitted or required by law, regulation, legal process or court order; to report to local, state and federal authorities if we believe a crime may have been committed involving a Card; or as otherwise requested by you. We restrict access to nonpublic personal information about you to our agents and employees who have a need to know that information in order to process your Card and Transactions. We maintain physical electronic and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.
      5. Assignment. You may not assign your rights or obligations in connection with these Terms or your Card to others.
      6. Legal process. We may comply with any subpoena, levy or other legal process which we believe in good faith is valid. Unless the law prohibits us, we may notify you of such process by telephone, electronically or in writing. If we are not fully reimbursed for our record search, photocopying and handling costs by the party that served the process, we may charge those costs to your Card Account. We may honor legal process that is served in any manner at any of our offices, including locations other than where the funds or records sought are held, even if the law requires personal delivery at a different location.

        Note: Certain benefit payments are protected from garnishment by federal and/or state law, which may impose requirements and limitations on legal process. A fee of up to $50.00 may be assessed for the review and processing of estate claims including the distribution of any remaining funds to a deceased cardholder's estate.

      7. Change in terms. We may add to, delete or change these Terms at any time by providing you with prior notice as required by law.
      8. Severability/Waiver. If any provision of these Terms is deemed unlawful, void or unenforceable, it will be deemed severed from these Terms and shall not affect the validity and enforceability of the remaining provisions. We may delay enforcing our rights under this Agreement without losing them. Any waiver by you or us will not be deemed a waiver of other rights or the same rights at another time.
      9. Unclaimed Property. Under certain circumstances, we are required by state law to relinquish the balance in accounts in which there has been no activity for a specified amount of time, such as deposits, withdrawals, balance inquiry or any other Customer-initiated contact. The time period for relinquishment, also called escheatment, varies by state. You agree that we are not liable for any loss you may incur due to our good faith compliance with these laws.
      10. Direct Express® Cash Access: This feature will allow you to obtain cash from your Direct Express® card at Walmart Money Services or Walmart Customer Service with no purchase necessary. All you need is your Direct Express® card, a valid photo ID, and PIN. There are restrictions on cash limits that can be received through this option. This optional service is available in the U.S. and Puerto Rico. No additional Walmart fees apply. Additional authorized retailers may be offered in the future.

      The Direct Express® Debit Mastercard® card is issued by Comerica Bank, pursuant to a license by Mastercard International Incorporated. Mastercard® is a registered trademark of Mastercard International Incorporated.

      Customer Service: 1-866-606-3311

    Источник: https://www.usdirectexpress.com/

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