ashley furniture customer service credit card

And if you try to charge our credit card for the made-up damage to your tacky furniture, you'll be hearing from our attorney. Ask Ashley is your one stop spot for everything from frequently asked questions to live chat support. You'll also have access to in-store appointment scheduling. Ashley Stewart is number one for Plus Size Fashion and Trends! Find the Newest Dresses, Jeans, Tops, Bottoms, Lingerie, Plus Size Clothing and Full Figure.

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    Источник: https://perpay.com/
    • Q: Do you price match?

      A:

      If you find a lower price from ashley furniture customer service credit card online retailer on an identical, in-stock product, tell us and we’ll match it. The following limitations apply:

        • The item must be identical, (e.g., size, model, SKU, quantity, brand, name, color)
        • The item must be in-stock at the online retailer’s website and on AshleyFurniture.com at the time of the price match request
        • We will not price match purchases for resale.
        • We will not offer rain checks for items that are not currently in stock
        • The item must be sold and fulfilled by one of these online retailers:
          1. Amazon.com
            Wayfair.com
            Overstock.com
            Target.com
            Hayneedle.com
            Walmart.com


      We don’t match:

        • Discounts applied in checkout
        • Offers advertised as percentage off or dollar off (e.g., “15% off” or “$5 off”)
        • Auction prices or those requiring memberships
        • Prices that cannot be determined independent of other items (e.g., fees and shipping charges)
        • Bundle offers, rebates, coupons, mail-in offers, offers that include financing
        • Prices that require a minimum quantity purchase
        • Items that other retailers have listed as clearance, close out, liquidation, special hour/flash/limited quantity offers
        • Damaged, used, or refurbished items
        • Price errors
        • In-store purchases (please call the store purchased from for price match policy)
        • Prices as a result of pickup discounts
        • Price matches to other retailers for prices shown from Thanksgiving Day through Cyber Week are at our discretion and can be limited in quantity during this timeframe

      Here’s how you can request a price match from AshleyFurniture.com:

      Send your price match request to AshleyFurniture.com via email to [email protected] Provide us with a live link to the other online retailer’s website that shows the lower price that you want AshleyFurniture.com to price match. We will then review and verify the price match request. Credit adjustments for price matching are reviewed and approved by customer service. Credit adjustments will be processed after your item(s) are delivered and after the final total has been charged to the method of payment used on your order. AshleyFurniture.com has the final decision for matching an online price. Additionally, if you find an issue, we will also send you a promo code for 10% off your next purchase with us for finding the issue. Some exclusions do apply.
    • Q: Why do online prices and promotions differ from those at my local Ashley HomeStore?

      A:

      Prices, styles, promotions and availability may vary by store and online.

    • Q: Can I order by telephone?

    • Q: What forms of payment are accepted?

      A:

      We accept Visa®, MasterCard®, American Express® and Discover® cards. Only one credit card will be accepted per order as we are unable to process an order on two separate credit cards. We also offer the Ashley Advantage™ credit card issued by Synchrony Financial. Click here to learn more.

    • Q: Can I use my Ashley Advantage™ card to pay for online purchases?

      A:

      You can pay for online purchases using an Ashley Advantage™ credit card issued by Synchrony Financial. Apply for credit here. If you already have an Ashley Advantage™ card through Synchrony, you can use it online. We are unable to accept HomeStore cards issued by other financial providers.

    • Q: When is my credit card charged for an online purchase?

      A:

      For standard shipping, your credit card will be charged on the date the order ships.

      For home delivery purchases, the credit card is charged on the day your order is delivered or the next business day.

    • Q: What is a pre-authorization charge?

      A:

      A pre-authorization is a type of pending bank hold used to check an account for validity or approve funding for a purchase you attempt to make. A merchant may pre-authorize an amount before you make a purchase (such as ASHLEYFURNITURE.com order), then submit a final charge later (such as when your ASHLEYFURNITURE.com order ships to you). That final charge amount is often different from the merchant's pre-authorized amount.

      Another type of pre-authorization charge is for ashley furniture customer service credit card purchase that was approved but won't be posted to your account until later. Keep in mind, a charge may be pending for a few days, which essentially holds the pending funds for the intended purchase but does not charge them permanently. Once the permanent charge is posted, the pre-authorization charge will "fall off" your account. (Timeframe depends on your financial institution). Contact your financial institution if this does not occur.

    • Q: Why am I seeing multiple pending charges?

      A:

      1: You will see a temporary authorization against your debit or credit card per order confirmation number. We will request an authorization, void and reauthorize a temporary hold every six days until final delivery of your order. Once the item is delivered, the authorization hold is removed and your order total will post to your debit or credit card account.

      2: If “Submit” is clicked more than once or if an address is entered incorrectly, then there is a possibility that multiple pre-authorizations will be sent. Only one pre-authorization will be charged to your account upon delivery of your order.

      The remaining pre-authorizations will drop off in accordance with your financial institution’s withholding periods. Ashleyhomestore.com is not responsible for these pending authorizations.

    • Q: What is the CVN or Credit Card Verification number?

      A:

      This number printed on your card provides a security feature for purchases made using your credit card. For Visa, MasterCard and Discover Card, it is the last three digits printed on the back of the card.

      For American Express, it is the four digits printed above the account number on the front of the card. It generally appears to the right of your credit card number.

      CVN number is diagrammed here on the back right of a credit card

    • Q: What internet browser do I need to shop online?

      A:

      If you are using an older browser to navigate our site, your online shopping experience may not go smoothly. To help resolve difficulties while shopping or ordering, download the current version of any of the following recommended browser websites. Updating your browser with the latest version enhances website speed and functionality, as well as increases security and virus protection.

    • Q: What is Ashley HomeStore’s Privacy Policy?

    • Q: Can I finance my online order?

    • Q: Do you have financing plans?

      A:

      Yes. Read details about our current financing promotions.

    • Q: Can I pay my bill online?

    • Q: Do you offer layaway?

      A:

      We do not have an online layaway, however, your local HomeStore may offer this service. Locate a Store.

    • Q: How do I know you’ve received my order?

      A:

      You will receive an email with your order confirmation(s) after your order has been placed. Please review this email and contact customer care at 866-434-3393if anything requires correction.

    • Q: How do I check the status of my online order?

      A:

      Your order is ready for online status-tracking shortly (15 minutes approx.) after it is placed! If you have created an Ashley HomeStore account when placing the order, go online and log into My Account, then click on Order History.

      Guest order tracking is also available on line; navigate your mouse to my account at the top of the page, click order status, and then enter in your confirmation number, your email and your billing zip, under the area of unregistered customer order status. (To find your confirmation number check the email we sent you when your order was placed on line.)

      If you checked out as a guest, please call Customer Care at 866-436-3393, Monday through Friday, 7 a.m. to 7 p.m. (CT) & Saturday, 7 a.m. to 5:30 p.m. (CT) and we will be happy to assist. Have your confirmation number, email, and billing ZIP code to use this service (confirmation number is located within your emailed order confirmation.)

    • Q: Can I make changes or cancel my online order?

      A:

      As soon as your order is placed, our fulfillment process goes into motion. To change or cancel an order, please follow the steps listed below. The sooner we receive a request, the faster we can revise your order.

      Standard Shipping - Please call Customer Care at 866-436-3393for assistance. They will locate your ashley furniture customer service credit card and see if it can be revised or cancelled. If the product has already shipped, you may return it under our Return Policy.

      Home Delivery –To change or cancel an order, call Customer Care at 866-436-3393. They will determine where your order is in the process and whether it can be revised or cancelled. If you call at least 48 hours before the scheduled delivery time, we will refund the purchase amount, including delivery fees, as described under our Return Policy.

      If you contact us less than 48 hours prior to the delivery date, we will refund the amount of the order less the delivery fees.

    • Q: My order was cancelled, but the charge is still showing on my credit card account. What happened?

      A:

      These "Charges" that are appearing on your card account are actually pre-authorization holds. They are not charges; however, your card company may be temporarily holding those funds. Please contact your credit card company to release any pending holds as Ashley HomeStore has no control over the grace period for releasing authorized funds, particularly debit card funds.

    • Q: Can I change my address after an order is placed?

      A:

      To make an address change to your order, please contact Customer Care (866-436-3393). For Standard Shipped orders, please call as soon as possible as our orders do ship quickly. We can accept address changes on most orders, however, Ashley Advantage orders financed through Synchrony® and PayPal® require cancelling order and re-processing.

    • Q: How do I know if my items are available immediately?

      A:

      After you place items in the shopping cart and provide a zip code for delivery, product availability will appear along with an estimated shipping or delivery time period.

    • Q: How do I order a gift?

      A:

      Gift wrap and gift enclosures are unavailable at this time. However, you can send your purchase to an address other than your own. At checkout, you will be given the option of entering a billing address and a delivery address. Shipping and delivery email notifications will be sent to both the billing and delivery email addresses. Order confirmation and invoice notifications will be sent only to the billing email address(s).

    • Q: Do you sell gift cards?

      A:

      Unfortunately, eGift Cards are not available at this time. Many Ashley HomeStores are individually owned and operated. Please contact your nearest HomeStore to see if they carry and/or accept Gift Cards. Gift Cards are only redeemed in store and cannot be applied toward online purchases. Locate a store.

    • Q: How do I update my online account information?

      A:

      1. Click on My Account located in the upper right hand corner of this page.
      2. Click on the Sign In button displayed in the drop down menu.
      3. Enter your account email and password and click the Sign In button.
      4. Now that you are signed into your account, click on Account Info located under the Manage Account menu located on the left side of the page.
      5. Under the General tab, by clicking on Edit, you will be able to edit your Name, Email, Password, and Default Shipping and Billing Addresses you may have saved within your account.
      6. Under the Settings tab, you will be able to manage your opt in/out email settings associated to your account.
      7. Other options under the Manage Account menu include viewing your Order History, viewing and modifying your Address Book, Help & Support, and managing your Wish Lists.
    • Q: Do I have to set up an account to make an online purchase?

      A:

      Guest checkout is available, so it is not necessary for you to set up an account. It is highly recommended that you create an account to make checkout, order tracking and warranty service easier in the future.

    • Q: Why may prices online vary from the price at my local store?

      A:

      Ashley HomeStores are independently owned and operated and each location is free to set their own prices.

    • Q: Are all Ashley HomeStore products available online?

      A:

      We showcase an incredible assortment of furniture, mattresses and decorative accessories on our website; those available for purchase will vary. Our online assortment is continuously expanding, check back regularly for new items that are being added daily. In addition, unique items continue to arrive at your Ashley HomeStore. Locate a Store.

    • Q: Can I order catalog products online?

      A:

      Not all catalog items are available to purchase online. To check availability online, find the item number that corresponds to the catalog product. Enter the number in the search box at the top of any page. Next, click the check price button, if the item is available for purchasing online, simply add it to your cart. If it is only available in-store, you can visit or contact a store about product availability. Click here for Store Locator.

    Источник: https://www.ashleyfurniture.com/shopping/

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    \n Place your order today and we’ll call you to schedule delivery when it’s available.

    ","cartLeftBackOrderMessage":"\r

    \n This item is on backorder for 3-5 months.

    ","cartLeftBackOrderDeliveryMessage":"\r

    \n Estimated delivery time is 8-14 weeks

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    Your scheduled delivery date is

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    We’ll contact you to schedule delivery

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    We’ll call you to schedule delivery

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    Источник: https://www.ashleyfurniture.com/on/demandware.store/Sites-Ashley-US-Site/default/AskAshley-ShowPage?pname=payment

    6 months†††

    No minimum purchase required for Synchrony purchases


    $150 minimum purchase required for Great American purchases


    Online & in-store

    Can be combined with online discount offers.

    Offered by Synchrony and Great American Finance

    Can be combined with online discount offers on qualifying purchases.
    Interest will be charged to your account from the purchase date if the promotional purchase is not paid in full within 6 months†††. Minimum monthly payments required. No minimum purchase required for Ashley Advantage™ Synchrony purchases. $150 minimum purchase required for Ashley Advantage™ Great American Finance purchases.

    †††For Ashley Advantage™ Synchrony Accounts: Offer applies only to single-receipt qualifying purchases. No interest will be charged on the promo purchase if you pay the promo purchase amount in full within 6 Months. If you do not, interest will be charged on the promo purchase from the purchase date. Depending on purchase amount, promotion length and payment allocation, the required minimum monthly payments may or may not pay off purchase by end of promotional period. Regular account terms apply to non-promotional purchases and, after promotion ends, to promotional balance. For new accounts: Purchase APR is 29.99%; Minimum Interest Charge is $2. Existing cardholders should ashley furniture customer service credit card their credit card agreement for their applicable terms. Subject to credit approval. We reserve the right to discontinue or alter the terms of this offer any time.

    Once approved for the Ashley Advantage™ Credit Card, you’ll be able to select a payment option that suits you. Apply Now.


    †††For Ashley Advantage™ Great American Finance Accounts: Subject to credit approval. Finance charges will be waived if you pay the entire amount of the purchase during the promotional period under deferred interest programs. Deferred interest extends for up to 6 months from the date of purchase. You will need to pay more than the minimum amount due to pay off the balance during the promotional period. Interest will be charged from the date the consumer becomes obligated for the transaction amount subject to the deferred interest offer if the transaction balance is not paid in full within the deferred interested period. Purchase APR is 29.99%. Applications submitted to Great American Finance may be originated by one of several lenders, including Great American Finance, a licensed lender in certain states, or one of our lending partners. All loans originated by our lending partners will be serviced by Great American Finance.

    Log in the Ashley Advantage™ Great American Finance Account. Log in.

    12 months††

    No minimum purchase required for Synchrony purchases


    $999 minimum purchase required for Great American purchases


    Online only

    Can be combined with online discount offers.

    Offered by Synchrony and Great American Finance

    Can be combined with online discount offers on qualifying purchases.
    Interest will be charged to your account from the purchase date if the promotional purchase is not paid in full within 12 months††. Minimum monthly payments required. No minimum purchase required for Ashley Advantage™ Synchrony purchases. $999 minimum purchase required for Ashley Advantage™ Great American Finance purchases.

    ††For Ashley Advantage™ Synchrony Accounts: Offer applies only to single-receipt qualifying purchases. No interest will be charged on the promo purchase if you pay the promo purchase amount in full within 12 Months. If you do not, interest will be charged on the promo purchase from the purchase date. Depending on purchase amount, promotion length and payment allocation, the required minimum monthly payments may or may not pay off purchase by end of promotional period. Regular account terms apply to non-promotional purchases and, after promotion ends, to promotional balance. For new accounts: Purchase APR is 29.99%; Minimum Interest Charge is $2. Existing cardholders should see their credit card agreement for their applicable terms. Subject to credit approval. We reserve the right to discontinue or alter the terms of this offer any time.

    Once approved for the Ashley Advantage™ Credit Card, you’ll be able to select a payment option that suits you. Apply Now.


    †††For Ashley Advantage™ Great American Finance Accounts: Subject to credit approval. Finance charges will be waived if you pay the entire amount of the purchase during the promotional period under deferred interest programs. Deferred interest extends for up to 12 months from the date of purchase. You will need to pay more than the minimum amount due to pay off the balance during the promotional period. Interest will be charged from the date the consumer becomes obligated for the transaction amount subject to the deferred interest offer if the transaction balance is not paid in full within the deferred interested period. Purchase APR is 29.99%. Applications submitted to Great American Finance may be originated by one of several lenders, including Ashley furniture customer service credit card American Finance, a licensed lender in certain states, or one of our lending partners. All loans originated by our lending partners will be serviced by Great American Finance.

    Log in the Ashley Advantage™ Great American Finance Account. Log in.

    18 months

    $999 Minimum purchase required†


    Online only

    Can be combined with online discount offers.

    Can be combined with online discount offers.
    On qualifying purchases with your Ashley Advantage™ credit card. Interest will be charged to your account from the purchase date if the promotional purchase is not paid in full within 18 months.
    Minimum monthly payments required. $999 minimum purchase required.

    Offer applies only to single-receipt qualifying purchases. No interest will be charged on the promo purchase if you pay the promo purchase amount in full within 18 Months. If you do not, interest will be charged on the promo purchase from the purchase date. Depending on purchase amount, promotion length and payment allocation, the required minimum monthly payments may or may not pay off purchase by end of promotional period. Regular account terms apply to non-promotional purchases and, after promotion ends, to promotional balance. For new accounts: Purchase APR is 29.99%; Minimum Interest Charge is $2. Existing cardholders should see their credit card agreement for their applicable terms. Subject to credit approval. We reserve the right to discontinue or alter the terms of this offer any time.

    Once approved for the Ashley Advantage™ Credit Card, you’ll be able to select a payment option that suits you. Apply Now.

    24 months

    $499 Minimum purchase required†


    Online only

    Can be combined with online discount offers.

    Can be combined with online discount offers.
    On qualifying purchases with your Ashley Advantage™ credit card. Interest will be charged to your account from the purchase date if the promotional purchase is not paid in full within 24 months.
    Minimum monthly payments required. $499 minimum purchase required.

    Offer applies only to single-receipt qualifying purchases. No interest will be charged on the promo purchase if you pay the promo purchase amount in full within 24 Months. If you do not, interest will be charged on the promo purchase from the purchase date. Depending on purchase amount, promotion length and payment allocation, the required minimum monthly payments may or may not pay off purchase by end of promotional period. Regular account terms apply to non-promotional purchases and, after promotion ends, to promotional balance. For new accounts: Purchase APR is 29.99%; Minimum Interest Charge ashley furniture customer service credit card $2. Existing cardholders should see their credit card agreement for their applicable terms. Subject to credit approval. We reserve the right to discontinue or alter the terms of this offer any time. Apply Now.

    36 months

    $499 minimum purchase required†


    Online & in-store

    Can be combined with online discount offers.

    Can be combined with online discount offers.
    On qualifying purchases with your Ashley Advantage™ Synchrony credit card. Interest will be charged to your account from the purchase date if the promotional purchase is not paid in full within 36 months.
    Minimum monthly payments required. $499 minimum purchase required.

    Offer applies only to single-receipt qualifying purchases. No interest will be charged on the promo purchase if you pay the promo purchase amount in full within 36 Months. If you do not, interest will be charged on the promo purchase from the purchase date. Depending on purchase amount, promotion length and payment allocation, the required minimum monthly payments may or may not pay off purchase by end of promotional period. Regular account terms apply to non-promotional purchases and, after promotion ends, to promotional balance. For new accounts: Purchase APR is 29.99%; Minimum Interest Charge is $2. Existing cardholders should see their credit card agreement for their applicable terms. Subject to credit approval. We reserve the right to discontinue or alter the terms of this offer any time.

    Once approved for the Ashley Advantage™ Credit Card, you’ll be able to select a payment option that suits you. Apply Now.

    60 months**

    $1,499 Minimum purchase required**


    Online only

    Cannot be combined with discount offers.

    Cannot be combined with discount offers.
    On qualifying purchases with your Ashley Advantage credit card. Equal monthly payments required for 60 months**.
    $1,499 Minimum Purchase Required.

    **Offer applies only to single-receipt qualifying purchases. No interest will be charged on promo purchase and equal monthly payments are required equal to initial promo purchase amount divided equally by the number of months in promo period until promo is paid in full. The equal monthly payment will be rounded to the next highest whole dollar and may be higher than the minimum payment that would be required if the purchase was a non-promotional purchase. Regular account terms apply to non-promotional purchases. For new accounts: Purchase APR is 29.99%; Minimum interest charge is $2. Existing cardholders should see their credit card agreement for their applicable terms. Subject to credit approval.

    Once approved for the Ashley Advantage™ Credit Card, you’ll be able to select a payment option that suits you. Apply Now.

    72 months

    Minimum purchase required


    In-store only

    Cannot be combined with discount offers.

    Cannot be combined with discount offers.
    On qualifying purchases with your Ashley Advantage credit card. Equal monthly payments required for 72 months.
    Minimum purchase required.

    Offer applies only to single-receipt qualifying purchases. No interest will be charged on promo purchase and equal monthly payments are required equal to initial promo purchase amount divided equally by the number of months in promo period until promo is paid in full. The equal monthly payment will be rounded to the next highest whole dollar and may be higher than the minimum payment that would be required if the purchase was a non-promotional purchase. Regular account terms apply to non-promotional purchases. For new accounts: Purchase APR is 29.99%; Minimum interest charge is $2. Existing cardholders should see their credit card agreement for their applicable terms. Subject to credit approval.

    Once approved for the Ashley Advantage™ Credit Card, you’ll be able to select a payment option that suits you. Apply Now.

    76 months°

    Minimum purchase required


    In-store only

    Cannot be combined with discount offers.

    Cannot be combined with discount offers.
    On qualifying purchases with your Ashley Advantage™ credit card from 3/9-3/29. Equal monthly payments required for 76 months°.
    Minimum purchase required. – In Store Only

    °Offer applies only to single-receipt qualifying purchases. No interest will be charged on promo purchase and equal monthly payments are required equal to initial promo purchase amount divided equally by the number of months in promo period until promo is paid in full. The equal monthly payment will be rounded to the next highest whole dollar and may be higher than the minimum payment that would be required if the purchase was a non-promotional purchase. Regular account terms apply to non-promotional purchases. For new accounts: Purchase APR is 29.99%; Minimum interest charge is $2. Existing cardholders should see their credit card agreement for their applicable terms. Subject to credit approval.

    Once approved for the Ashley Advantage™ Credit Card, you’ll be able to select a payment option that suits you. Apply Now.

    84 months°

    $2,100 minimum purchase and down payment required.°


    In-store only

    Cannot be combined with online discount offers.

    Cannot be combined with discount offers.
    On qualifying mattress purchases with your Ashley Advantage™ Synchrony credit card. Equal monthly payments required for 84 months°.
    $2,100 minimum purchase and down payment required. – In Store Only

    °Offer applies only to single-receipt qualifying purchases. No interest will be charged on promo purchase and equal monthly payments are required equal to initial promo purchase amount divided equally by the number of months in promo period until promo is paid in full. The equal monthly payment will be rounded to the next highest whole dollar and may be higher than the minimum payment that would be required if the purchase was a non-promotional purchase. Regular account terms apply to non-promotional purchases. For new accounts: Purchase APR is 29.99%; Minimum interest charge is $2. Existing cardholders should see their credit card agreement for their applicable terms. Subject to credit approval.

    Once approved for the Ashley Advantage™ Credit Card, you’ll be able to select a payment option that suits you. Apply Now.

    96 months°

    Valid on select mattress purchases only

    Minimum purchase and down payment required°


    In-store only

    Cannot be combined with discount offers.

    Cannot be combined with discount offers.
    On qualifying mattress purchases with your Ashley Advantage™ credit card. Equal monthly payments required for 96 months°.
    $2,400 minimum purchase and down payment required. – In Store Only

    °Offer applies only to single-receipt qualifying purchases. No interest will be charged on promo purchase and equal monthly payments are required equal to initial promo purchase amount divided equally by the number of months in ashley furniture customer service credit card period until promo is paid in full. The equal monthly payment will be rounded to the next highest whole dollar and may be higher than the minimum payment that would be required if the purchase was a non-promotional purchase. Regular account terms apply to non-promotional purchases. For new accounts: Purchase APR is 29.99%; Minimum interest charge is $2. Existing cardholders should see their credit card agreement for their applicable terms. Subject to credit approval.

    Once approved for the Ashley Advantage™ Credit Card, you’ll be able to select a payment option that suits you. Apply Now.

    Источник: https://www.ashleyfurniture.com/financing/
    ashley furniture customer service credit card Zebit
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    You could get a max of $2,500 in credit to shop at Zebit and spend on the products you want.
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    We need to confirm income and identity before offering credit. We won’t check your FICO® score. See Key Terms
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    Membership is free and we don’t have any “gotcha” fees. The price at checkout is what you’ll pay and not a penny more.

    What's the catch?

    There isn’t one! The price you see at checkout is the price you pay. Buy now and pay over time. No hidden fees or penalties. It’s that simple.

    Will Zebit affect my credit?

    Zebit does not pull anything that affects your FICO® score. Zebit obtains information about you from certain specialty credit reporting agencies as part of its verification process, but does not affect your Mobile vibe app score. See Key Terms

    Am I eligible for Zebit?

    Zebit must be able to validate your identity, your income and/or employment, and you must be over 18 years old or of legal age to enter into a contract.

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    You could get a max of $2,500 in credit to shop top brands and your favorite products.

    • Download on App Store
    • Download on App Store
    Источник: https://zebit.com/
    Skip to Main Content

    \r

    \n Place your order today and we’ll call you to schedule delivery when it’s available.

    ","cartLeftBackOrderMessage":"\r

    \n This item is on backorder for 3-5 months.

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    Источник: https://www.ashleyfurniture.com/terms_and_conditions/terms-conditions.html

    Ashley furniture customer service credit card -

    • Q: Do you price match?

      A:

      If you find a lower price from an online retailer on an identical, in-stock product, tell us and we’ll match it. The following limitations apply:

        • The item must be identical, (e.g., size, model, SKU, quantity, brand, name, color)
        • The item must be in-stock at the online retailer’s website and on AshleyFurniture.com at the time of the price match request
        • We will not price match purchases for resale.
        • We will not offer rain checks for items that are not currently in stock
        • The item must be sold and fulfilled by one of these online retailers:
          1. Amazon.com
            Wayfair.com
            Overstock.com
            Target.com
            Hayneedle.com
            Walmart.com


      We don’t match:

        • Discounts applied in checkout
        • Offers advertised as percentage off or dollar off (e.g., “15% off” or “$5 off”)
        • Auction prices or those requiring memberships
        • Prices that cannot be determined independent of other items (e.g., fees and shipping charges)
        • Bundle offers, rebates, coupons, mail-in offers, offers that include financing
        • Prices that require a minimum quantity purchase
        • Items that other retailers have listed as clearance, close out, liquidation, special hour/flash/limited quantity offers
        • Damaged, used, or refurbished items
        • Price errors
        • In-store purchases (please call the store purchased from for price match policy)
        • Prices as a result of pickup discounts
        • Price matches to other retailers for prices shown from Thanksgiving Day through Cyber Week are at our discretion and can be limited in quantity during this timeframe

      Here’s how you can request a price match from AshleyFurniture.com:

      Send your price match request to AshleyFurniture.com via email to [email protected] Provide us with a live link to the other online retailer’s website that shows the lower price that you want AshleyFurniture.com to price match. We will then review and verify the price match request. Credit adjustments for price matching are reviewed and approved by customer service. Credit adjustments will be processed after your item(s) are delivered and after the final total has been charged to the method of payment used on your order. AshleyFurniture.com has the final decision for matching an online price. Additionally, if you find an issue, we will also send you a promo code for 10% off your next purchase with us for finding the issue. Some exclusions do apply.
    • Q: Why do online prices and promotions differ from those at my local Ashley HomeStore?

      A:

      Prices, styles, promotions and availability may vary by store and online.

    • Q: Can I order by telephone?

    • Q: What forms of payment are accepted?

      A:

      We accept Visa®, MasterCard®, American Express® and Discover® cards. Only one credit card will be accepted per order as we are unable to process an order on two separate credit cards. We also offer the Ashley Advantage™ credit card issued by Synchrony Financial. Click here to learn more.

    • Q: Can I use my Ashley Advantage™ card to pay for online purchases?

      A:

      You can pay for online purchases using an Ashley Advantage™ credit card issued by Synchrony Financial. Apply for credit here. If you already have an Ashley Advantage™ card through Synchrony, you can use it online. We are unable to accept HomeStore cards issued by other financial providers.

    • Q: When is my credit card charged for an online purchase?

      A:

      For standard shipping, your credit card will be charged on the date the order ships.

      For home delivery purchases, the credit card is charged on the day your order is delivered or the next business day.

    • Q: What is a pre-authorization charge?

      A:

      A pre-authorization is a type of pending bank hold used to check an account for validity or approve funding for a purchase you attempt to make. A merchant may pre-authorize an amount before you make a purchase (such as ASHLEYFURNITURE.com order), then submit a final charge later (such as when your ASHLEYFURNITURE.com order ships to you). That final charge amount is often different from the merchant's pre-authorized amount.

      Another type of pre-authorization charge is for a purchase that was approved but won't be posted to your account until later. Keep in mind, a charge may be pending for a few days, which essentially holds the pending funds for the intended purchase but does not charge them permanently. Once the permanent charge is posted, the pre-authorization charge will "fall off" your account. (Timeframe depends on your financial institution). Contact your financial institution if this does not occur.

    • Q: Why am I seeing multiple pending charges?

      A:

      1: You will see a temporary authorization against your debit or credit card per order confirmation number. We will request an authorization, void and reauthorize a temporary hold every six days until final delivery of your order. Once the item is delivered, the authorization hold is removed and your order total will post to your debit or credit card account.

      2: If “Submit” is clicked more than once or if an address is entered incorrectly, then there is a possibility that multiple pre-authorizations will be sent. Only one pre-authorization will be charged to your account upon delivery of your order.

      The remaining pre-authorizations will drop off in accordance with your financial institution’s withholding periods. Ashleyhomestore.com is not responsible for these pending authorizations.

    • Q: What is the CVN or Credit Card Verification number?

      A:

      This number printed on your card provides a security feature for purchases made using your credit card. For Visa, MasterCard and Discover Card, it is the last three digits printed on the back of the card.

      For American Express, it is the four digits printed above the account number on the front of the card. It generally appears to the right of your credit card number.

      CVN number is diagrammed here on the back right of a credit card

    • Q: What internet browser do I need to shop online?

      A:

      If you are using an older browser to navigate our site, your online shopping experience may not go smoothly. To help resolve difficulties while shopping or ordering, download the current version of any of the following recommended browser websites. Updating your browser with the latest version enhances website speed and functionality, as well as increases security and virus protection.

    • Q: What is Ashley HomeStore’s Privacy Policy?

    • Q: Can I finance my online order?

    • Q: Do you have financing plans?

      A:

      Yes. Read details about our current financing promotions.

    • Q: Can I pay my bill online?

    • Q: Do you offer layaway?

      A:

      We do not have an online layaway, however, your local HomeStore may offer this service. Locate a Store.

    • Q: How do I know you’ve received my order?

      A:

      You will receive an email with your order confirmation(s) after your order has been placed. Please review this email and contact customer care at 866-434-3393if anything requires correction.

    • Q: How do I check the status of my online order?

      A:

      Your order is ready for online status-tracking shortly (15 minutes approx.) after it is placed! If you have created an Ashley HomeStore account when placing the order, go online and log into My Account, then click on Order History.

      Guest order tracking is also available on line; navigate your mouse to my account at the top of the page, click order status, and then enter in your confirmation number, your email and your billing zip, under the area of unregistered customer order status. (To find your confirmation number check the email we sent you when your order was placed on line.)

      If you checked out as a guest, please call Customer Care at 866-436-3393, Monday through Friday, 7 a.m. to 7 p.m. (CT) & Saturday, 7 a.m. to 5:30 p.m. (CT) and we will be happy to assist. Have your confirmation number, email, and billing ZIP code to use this service (confirmation number is located within your emailed order confirmation.)

    • Q: Can I make changes or cancel my online order?

      A:

      As soon as your order is placed, our fulfillment process goes into motion. To change or cancel an order, please follow the steps listed below. The sooner we receive a request, the faster we can revise your order.

      Standard Shipping - Please call Customer Care at 866-436-3393for assistance. They will locate your order and see if it can be revised or cancelled. If the product has already shipped, you may return it under our Return Policy.

      Home Delivery –To change or cancel an order, call Customer Care at 866-436-3393. They will determine where your order is in the process and whether it can be revised or cancelled. If you call at least 48 hours before the scheduled delivery time, we will refund the purchase amount, including delivery fees, as described under our Return Policy.

      If you contact us less than 48 hours prior to the delivery date, we will refund the amount of the order less the delivery fees.

    • Q: My order was cancelled, but the charge is still showing on my credit card account. What happened?

      A:

      These "Charges" that are appearing on your card account are actually pre-authorization holds. They are not charges; however, your card company may be temporarily holding those funds. Please contact your credit card company to release any pending holds as Ashley HomeStore has no control over the grace period for releasing authorized funds, particularly debit card funds.

    • Q: Can I change my address after an order is placed?

      A:

      To make an address change to your order, please contact Customer Care (866-436-3393). For Standard Shipped orders, please call as soon as possible as our orders do ship quickly. We can accept address changes on most orders, however, Ashley Advantage orders financed through Synchrony® and PayPal® require cancelling order and re-processing.

    • Q: How do I know if my items are available immediately?

      A:

      After you place items in the shopping cart and provide a zip code for delivery, product availability will appear along with an estimated shipping or delivery time period.

    • Q: How do I order a gift?

      A:

      Gift wrap and gift enclosures are unavailable at this time. However, you can send your purchase to an address other than your own. At checkout, you will be given the option of entering a billing address and a delivery address. Shipping and delivery email notifications will be sent to both the billing and delivery email addresses. Order confirmation and invoice notifications will be sent only to the billing email address(s).

    • Q: Do you sell gift cards?

      A:

      Unfortunately, eGift Cards are not available at this time. Many Ashley HomeStores are individually owned and operated. Please contact your nearest HomeStore to see if they carry and/or accept Gift Cards. Gift Cards are only redeemed in store and cannot be applied toward online purchases. Locate a store.

    • Q: How do I update my online account information?

      A:

      1. Click on My Account located in the upper right hand corner of this page.
      2. Click on the Sign In button displayed in the drop down menu.
      3. Enter your account email and password and click the Sign In button.
      4. Now that you are signed into your account, click on Account Info located under the Manage Account menu located on the left side of the page.
      5. Under the General tab, by clicking on Edit, you will be able to edit your Name, Email, Password, and Default Shipping and Billing Addresses you may have saved within your account.
      6. Under the Settings tab, you will be able to manage your opt in/out email settings associated to your account.
      7. Other options under the Manage Account menu include viewing your Order History, viewing and modifying your Address Book, Help & Support, and managing your Wish Lists.
    • Q: Do I have to set up an account to make an online purchase?

      A:

      Guest checkout is available, so it is not necessary for you to set up an account. It is highly recommended that you create an account to make checkout, order tracking and warranty service easier in the future.

    • Q: Why may prices online vary from the price at my local store?

      A:

      Ashley HomeStores are independently owned and operated and each location is free to set their own prices.

    • Q: Are all Ashley HomeStore products available online?

      A:

      We showcase an incredible assortment of furniture, mattresses and decorative accessories on our website; those available for purchase will vary. Our online assortment is continuously expanding, check back regularly for new items that are being added daily. In addition, unique items continue to arrive at your Ashley HomeStore. Locate a Store.

    • Q: Can I order catalog products online?

      A:

      Not all catalog items are available to purchase online. To check availability online, find the item number that corresponds to the catalog product. Enter the number in the search box at the top of any page. Next, click the check price button, if the item is available for purchasing online, simply add it to your cart. If it is only available in-store, you can visit or contact a store about product availability. Click here for Store Locator.

    Источник: https://www.ashleyfurniture.com/shopping/

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    Источник: https://www.ashleyfurniture.com/on/demandware.store/Sites-Ashley-US-Site/default/AskAshley-ShowPage?pname=payment

    Contact Ashley Furniture Customer Service

    Ashley Furniture Phone Numbers and Emails

    Customer Service:

    • (518) 627-9610

      Amsterdam, NY

    • (608) 323-2270

      Arcadia, WI

    • (404) 239-6080

      Atlanta, GA

    • (508) 915-5605

      Attleboro, MA

    • (360) 768-2050

      Bellingham, WA

    • (813) 654-5955

      Brandon, FL

    • (818) 840-5620

      Burbank, CA

    • (240) 455-0749

      Capitol Heights, MD

    • (931) 919-2400

      Clarksville, TN

    • (803) 451-8888

      Columbia, SC

    • (614) 441-4566

      Columbus, OH

    • (610) 825-2171

      Conshohocken, PA

    • (901) 791-0346

      Cordova, TN

    • (302) 846-9191

      Delmar, DE

    • (302) 724-7442

      Dover, DE

    • (215) 945-3659

      Fairless Hills, PA

    • (732) 414-3942

      Freehold, NJ

    • (763) 502-2480

      Fridley, MN

    • (214) 705-1244

      Frisco, TX

    • (866) 502-6439

      Genesis Credit

    • (315) 789-1134

      Geneva, NY

    • (317) 885-1171

      Greenwood, IN

    • (808) 421-3100

      Honolulu, HI

    • (808) 791-3300

      Honolulu, HI

    • (254) 690-8721

      Killeen, TX

    • (517) 708-8827

      Lansing, MI

    • (806) 687-3000

      Lubbock, TX

    • (608) 244-0222

      Madison, WI

    • (678) 214-7175

      Marietta, GA

    • (715) 384-7770

      Marshfield, WI

    • (480) 222-4663

      Mesa, AZ

    • (309) 517-2044

      Moline, IL

    • (770) 472-4750

      Morrow, GA

    • (860) 436-3630

      Newington, CT

    • (847) 470-2580

      Niles, IL

    • (732) 658-8880

      North Brunswick Township, NJ

    • (843) 513-1501

      North Charleston, SC

    • (405) 951-1414

      Oklahoma City, OK

    • (407) 382-1505

      Orlando, FL

    • (503) 459-5500

      Portland, OR

    • (877) 898-1970

      Progressive Leasing

    • (262) 628-7070

      Richfield, WI

    • (619) 393-4663

      San Diego, CA

    • (415) 467-4414

      San Francisco, CA

    • (618) 206-2888

      Shiloh, IL

    • (360) 307-7997

      Silverdale, WA

    • (662) 510-6001

      Southaven, MS

    • (417) 447-0580

      Springfield, MO

    • (314) 714-7609

      St. Louis, MO

    • (480) 562-5900

      Tempe, AZ

    • (206) 574-3600

      Tukwila, WA

    • (734) 589-0700

      Westland, MI

    • (316) 685-7000

      Wichita, KS

    • (802) 878-0710

      Williston, VT

    • (866) 436-3393
    • (800) 477-2222
    • +1 705 728 7838

      Barrie, ON

    • +1 250 861 9321

      Kelowna, BC

    Accounting/ Billing:

    • (866) 396-8254

      Synchrony Financial

    Legal:

    • (800) 757-0064

      Privacy Inquiries

    Ashley Furniture Emails:

    [email protected]

    Customer Service

    Legal

    Copyright Infringement Inquiries, Privacy Inquiries

    More phone numbers and emailsLess phone numbers and emails

    Ashley Furniture Contact Information

    Ashley Furniture Website:

    Ashley Furniture Online Chat:

    Corporate Office Address:

    Ashcomm LLC

    One Ashley Way

    Arcadia,Wisconsin54612

    United States

    Edit Business Info

    Ashley Furniture Rating Based on 1.3K Reviews

    Rating details

    Product or Service Quality

    Rating Details

    Product or Service Quality

    Exchange, Refund and Cancellation Policy

    Diversity of Products or Services

    Close

    All 3.4K Ashley Furniture reviews

    Summary of Ashley Furniture Customer Service Calls

    1.7K TOTAL
    CALLS

    04:10 AVG CALL
    DURATION

    6% ISSUES
    RESOLVED

    Top Reasons of Customers Calls

    Consumers Call the Most From

    Why Do People Call Ashley Furniture Customer Service?

    Shipping and Delivery Question:

    • “Delivery date”
    • “Delivery Issues”
    • “Still have not received labels for return”

    Product/ Service Question:

    • “Damaged furniture on arrival”
    • “Defect part”
    • “Can you tell me if you'll have olivet or lonnix chest of drawer in stock”

    Request for Information Question:

    • “Status of order / delivery”
    • “Status of my refund”
    • “Checking on my order”

    Return/ Replace Question:

    • “Exchange”
    • “Need to change address of delivery”
    • “Return label”

    Payments and Charges Question:

    • “Make a payment”
    • “Discount”
    • “Pay my bill”

    Activation/ Cancellation Question:

    • “Cancel items”
    • “Need to cancel order”
    • “Cancel my order”

    Staff Question:

    • “CCustomer service issue”
    • “Dissatisfied with service and product”
    • “Unhappy coustume and very frustrated with the services”

    Account Question:

    • “Account status”
    • “I want my account number”
    • “Account recently closed”

    Refund Question:

    • “Waiting on refund”
    • “I am not getting my refund back .”
    • “Refund”

    Cards Question:

    • “Credit card”
    • “Lost card”
    • “Credit card issues”

    Website/ Application Question:

    • “Price on ashley website is cheaper than what i was charged in store”
    • “Application”
    • “I'm trying to order furniiture but the web site is not taking my credit card”

    Employment Question:

    • “Havent received my w2”

    Other Question:

    • “Sobre mi pedido”
    • “Need pickup”
    • “Statement”

    About

    Ashley Furniture Return Policy

    To read more: https://www.ashleyfurniture.com/returns/

    Ashley Furniture Delivery Policy

    To read more: https://www.ashleyfurniture.com/c/deals/free-shipping/

    Ashley Furniture Warranty

    The metal spring systems are generally, sinuous, wire seat springs, and, where applicable, back springs. The Webbed Seating System is the webbing used to support the seating area. Leather is a natural product, and, as such, each hide will reflect its own individuality. REFUNDS ARE NOT AVAILABLE. All warranties, whether express or implied, cover only normal household usage. Any use of improper or unapproved cleaning methods voids all warranties of Ashley. APPLY AFTER THAT PERIOD. THE ABOVE LIMITATIONS MAY NOT APPLY TO THE CLIENT OF ASHLEY FURNITURE PARTS, OR THE OPERATION, REPAIR, OR REPLACEMENT OF THE FURNITURE AND ITS PARTS. WARRANTIES, EITHER FROM THE RETAILER OR THROUGH A THIRD-PARTY.

    To read more: https://www.ashleyfurniture.com/warranty-information/

    Ashley Furniture Terms of Service

    To read more: https://www.ashleyfurniture.com/terms-and-conditions/

    Ashley Furniture Privacy Policy

    This Privacy Policy of Ashcomm LLC, doing business as ashleyfurniture.com (referred to as "Ashley," www.ashleyfurniture.com" www.ashleyfurniture.com" or Ashley Furniture's'), describes the types of information www.ashleyfurniture.com may collect when The User visit Company's website ashleyfurniture.com, mobile versions of ashleyfurniture.com, and Ashley Furniture's' mobile applications (collectively, the "Sites"). The Company may supply different or additional notices of Company's information practices specific to certain subdomains of the Sites, programs or activities. Ashley Furniture may also provide different notices of Ashley Furniture's' information practices with respect to certain subsidiaries or affiliates, in which case this Privacy Policy will not apply. This Privacy Policy of Ashcomm LLC, doing business as ashleyfurniture.com (referred to as "Ashley," Ashley Furniture" www.ashleyfurniture.com" or Ashley Furniture's'), describes the types of information Ashley Furniture may collect when The Client of Ashley Furniture visit Ashley Furniture's' website ashleyfurniture.com, mobile versions of ashleyfurniture.com, and Company's mobile applications (collectively, the "Sites").

    To read more: https://www.ashleyfurniture.com/privacy-policy/

    Ashley Furniture FAQ

    To read more: https://www.ashleyfurniture.com/faq/

    Top Ashley Furniture Services

    Delivery Service, Customer Care, Manager

    Top Ashley Furniture Products

    Sofa, Furniture Set, Bed

    Ashley Furniture Pros and Cons

    Pros: Design of furniture, Salesperson, Price, Selection, Look of the furniture

    Cons: Customer service, Customer service sucks, Quality of furniture, No one wanted to fix problem, Customer satisfaction unimportant

    Related Companies

    Ashley Homestores

    Summary

    Ashley Furniture Industries, Inc. is a privately owned company that was founded in 1945 and incorporated by Carlyle Weinberger. The company is headquartered in Arcadia, Wisconsin. It specializes in furnishings industry providing and manufacturing different upholstered dining, bedroom and living room furniture, bedding, casegoods, etc. The slogan of the company is: "We want to be the best furniture company". At the present time this is an international furniture company with stores in the United States, Puerto Rico, Mexico and Canada. Ashley Furniture warranty, shipping and delivery information could be found on their official website. Ashley Furniture corporate office number, email and postal address are present on Customer Care page.

    Ashley Furniture reviews and complaints

    Ashley Furniture is ranked 355 out of 1659 in Furniture and Decor category

    Area Served

    USA, Worldwide, Other, Canada

    Payment Methods

    VISAMasterCardAmerican ExpressPayPal

    Edit Description

    Compare Ashley Furniture To

    Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

    Источник: https://ashley-furniture.pissedconsumer.com/customer-service.html
    Skip to Main Content

    For help with your online or in-store purchase, please select from the options below.

    For Online Purchases

    Call Us:
    866-436-3393

    Hours:
    Monday-Friday 7:00 a.m. - 7:00 p.m. (CT)
    Saturday 7:00 a.m. - 5:30 p.m. (CT)

    Have questions?

    Need help selecting the perfect item?

    Need help with something you’ve ordered?

    Ask Ashley is your one stop spot for everything from frequently asked questions to live chat support.

    You’ll also have access to in-store appointment scheduling, Ashley Advantage™ accounts, furniture protection plan claims and more.

    Visit the Help


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    Источник: https://www.ashleyfurniture.com/customer_care/customer-care-page.html

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    \n This item is on backorder for 3-5 months.

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    \n Estimated delivery time is 8-14 weeks

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    Your scheduled delivery date is

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    We’ll contact you to schedule delivery

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    We’ll call you to schedule delivery

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    Источник: https://www.ashleyfurniture.com/terms_and_conditions/terms-conditions.html
    ashley furniture customer service credit card

    2 Replies to “Ashley furniture customer service credit card”

    1. Sir pls mlm pe ek acchi see video bnayea pls sir abb nhi mill pa ri ha gov job abb India ko ek richest country bnana ha aur youth ko ek aacchaa sa rojgaar chahea tho NETWORK MARKETING krni he pdegi because iss see accha abb koi carrier Ni ha ku kre hmm gov ko blame ku Ni abb hmm khud he entrepreneur bnn jaaye network marketing he ek aise Industry ha Jo India se unemployment ko jadd see smaapt krr dege tho Jo log bhi aisa chahte ha ki sir iss pe video bnaye pls like 500 likes friends because abb ko apne life ke responsibility khud he lene hogi gov ko blame krna bnn kro friends pls pls and kisi ko koi bhi jaankari network marketing ke upper knowledge chahea ya kese iss industry pe monthly 10 to 50thousand earn kese krna ha wo bhi without investment pls cll me my contact number is 8077221143 thank you

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