: Santander auto finance dealer services
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Santander auto finance dealer services -2 3 World
You'll usually receive an accept, decline or refer decision by email within 5 minutes.
You'll receive an email with a decision by 7.30am.
This means that we need our underwriting team to look at your application and we may need more information from you. You'll receive an accept or decline email within 2 working days of the additional information being provided.
Once your application is accepted we'll send you a code by first class post. You'll need to enter it online to release your loan funds
Once released, your loan funds will be in your chosen bank account within 2 working days.
Your loan repayment will be taken by Direct Debit each month. Your first repayment will be taken on the 1st of the month following your loan being opened. If this date falls within 30 days of your loan being opened, your first repayment will be taken on the 1st of the following month. Once your loan is opened, you can change your repayment date to suit you, any day between the 1st and 28th of the month. Simply call us on 0800 876 6386 to arrange. Your repayment amount is fixed and won’t change for the life of your loan.
Every year on the date you opened your loan, you’ll be sent a statement confirming details of the repayments you’ve made.
You can make unlimited overpayments at any time before your final repayment is due or you can repay your loan in full. You can find out how to do this in your agreement.
You can see information about your Personal Loan in both Online and Mobile Banking. If you’ve never used it before, you’ll need to sign up first.
Find out more about Online Banking
Find out more about Mobile Banking
If you want to borrow more you can top up your loan. In this case your new loan will pay off your existing loan and you will continue to make one monthly repayment. You can only arrange this in branch or over the phone.
You don’t have to pay off your loan to borrow more. You can keep your original loan and take out a second one, in this case you will have two separate loan repayments to make.
You can repay your loan in full or make overpayments any time before the final payment is due. Take a look at our repaying your loan early page to learn more.
You can request a settlement figure by calling us on 0800 028 4055. We will send you a breakdown of the settlement figure including any charges associated with early settlement.
Please speak to us in branch or call us on 0800 028 4055 as we can assess your borrowing needs and may be able to find a solution for you.
Find out more